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Gurnee Volkswagen

Gurnee, IL

3.9
1,179 Reviews

6301 W Grand Ave

Gurnee, IL

60031

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1,179 Reviews of Gurnee Volkswagen

October 22, 2020

They did a excellent work on my truck. Found the issue quickly and explained all the issues that it had. Just took a long time to get my vehicle back from when they where washing it More

by KINGAL545
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benito Arenas
October 21, 2020

The dealership was wonderful. I had a horrible experience at a different dealership and was very hesitant to buy another car. They were accommodating and couldn't have made this a better experience!!! More

by Smandel425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt MJ Jones
October 21, 2020

Super friendly and helpful, honest, and up front with pricing and quality of car. Willing to go the extra mile to compare prices and extremely patient with first time buyers. More

by Mschaak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasin Beshiri
October 20, 2020

We really liked the sales staff that we worked with, but their management made negotiation difficult. In the end, we had to give up the warranty on the used car we bought in order to get a fair price. More

by HPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Truong, Daisy Ramirez
October 19, 2020

This dealership was wonderful! Had an amazing experience purchasing my first ever car. Everyone had a helping hand in ensuring that I got the car I wanted. From the GM to the sales person, everyone did an o More

by OZAIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Suha Oner, Jasin Beshiri, Kaili Serrano
October 19, 2020

They did everything they could to help me. Tony did a good job of keeping me calm in a difficult and confusing situation. Thank you More

by McCampbellface
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
October 19, 2020

I was pleased with my salesperson and her manager . We agreed to a fair price for the Expedition I was looking for and the things that needed attention . .they checked the truck made sure all was cor More

by rick
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Truong, Daisy Ramirez
October 16, 2020

MJ did a great job of having everything set for me when I came in today. Upfront with everything and easy to work with. Would definitely recommend. Great experience. From Carlie in internet sales to Jas More

by enschwartz67
Recommend Dealer
Yes
Employees Worked With
Jasin Beshiri, Jason Whitley, Carlie Stare, Matt MJ Jones
October 16, 2020

I took my 12 yr old VW Passat in for service this morning. Tony was informative and clearly explained all their recommended services. They gave me a ride home and even returned my car right to my h More

by Rebecca W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
October 16, 2020

Suha was by far the best general manager I have ever worked with. He blew me away with his professionalism, willingness to help and dedication to his customers . I will be sending all my family and frie More

by Becky D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Suha Oner
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