Gurnee Volkswagen

This dealership is extremely deceptive. Stay far away from them. Their mechanics are as bad as their salesmen. Stay far away from them. Their mechanics are as bad as their salesmen. More

Worst dealer ever! Lie about issues! Scamming people. Drove 2 hours for a car they told me 5 times had nothing wrong with it. The whole interior was ripped up. Not show Lie about issues! Scamming people. Drove 2 hours for a car they told me 5 times had nothing wrong with it. The whole interior was ripped up. Not shown it pictures and was never told. Engine is shaking and knocking when car first started. Looked at different car instead. Again interior was ripped they told me they can just stitch it or glue it. Windshield cracked. Front end crashed. Again no issues were listed. Dealership would rather insult you and say “you don’t know how the car is supposed to be” rather than work with you! Will never recommend this place!!! STAY AWAY!!! More

I had no issues with purchase, was exactly as presented to me and very nice staff. to me and very nice staff. More

Excellent customer service, great dealership I would recommend you to all family and friends,you guys are awesome recommend you to all family and friends,you guys are awesome More

Good service and nice use of technology. Remodeling looks good, appreciated friendly staff. I would recommend. Remodeling looks good, appreciated friendly staff. I would recommend. More

Found the car I was looking for headed waiting for me when I get there . wash ready to go break. Customer service coffee is not bad. when I get there . wash ready to go break. Customer service coffee is not bad. More

Dishonest business model. They added $2,000 of unwanted "protections" over the published selling price, then refused to sell us the car without it. Buyer beware. They added $2,000 of unwanted "protections" over the published selling price, then refused to sell us the car without it. Buyer beware. More

Excellent experience. Cameron,Rocco and Rich were great. Smooth no pressure transaction. Would recommend this dealership to anyone. Cameron,Rocco and Rich were great. Smooth no pressure transaction. Would recommend this dealership to anyone. More

I don't want to write 15 words about Gurnee Volkswagen. The purchase was fine and I don't have anything specific to say. The purchase was fine and I don't have anything specific to say. More