Gurnee Hyundai

Excellent service They were able to accommodate a last minute request for an oil change. Used a coupon and the terms were expunged up front. No surprises. Mark Strege's They were able to accommodate a last minute request for an oil change. Used a coupon and the terms were expunged up front. No surprises. Mark Strege's team always provides friendly, courteous service! More

Outstanding service The dealership has gone out of their way to service and explain every repair that we have had done. They are very meticulous and helpful The dealership has gone out of their way to service and explain every repair that we have had done. They are very meticulous and helpful More

Nope. Went in for a $5000 advertised car. I was upfront, straightforward, about my wants, needs, limits, and standings. Yes, they can probably do that! A Went in for a $5000 advertised car. I was upfront, straightforward, about my wants, needs, limits, and standings. Yes, they can probably do that! After seven hours of running numbers and then being told the only car I could get was the one they placed in front of me - No. Nope. I ended up being overcharged $3,000 more - 50% of the value of the car - than the fair market value of the car. THREE THOUSAND DOLLARS MORE than the fair market value of the car. That's pretty bad. More

The work was great they fixed the ground and were honest They were honest about not putting new starter when it was the ground and very friendly the car starts good I’m very happy with the results They were honest about not putting new starter when it was the ground and very friendly the car starts good I’m very happy with the results More

Liars and extremely pushy will say anything for sale First time I walked into the dealer I was greeted and welcomed. Once I looked at a car that I liked and told him I was going to pay cash for a new car First time I walked into the dealer I was greeted and welcomed. Once I looked at a car that I liked and told him I was going to pay cash for a new car the representative was extremely rude and pushy. He continues to text me for a few weeks several times. We finally agreed on a price for the vehicle I wanted. When I got there Rodger couldn't meet his verbal agreements, he had me waste 4hr on his B.S. not including the other 2 times I was there PLUS all the calls and texts messages. I walked out! Told him not to call and still did. I called the manger of the dealer to complain about Rogers unprofessional Behavior he insisted that I was wrong and that Rodger is his top salesman. More

They lie. Be careful if u buy a car at this place be sure go out with your two keys for the car. (Like every car has) Don't accept "come back for the other one Be careful if u buy a car at this place be sure go out with your two keys for the car. (Like every car has) Don't accept "come back for the other one please" because it's bs never ever you get it. More

Amazing service!!! Leonides Akira and Tom were amazing. Super helpful kind and patient. Made sure I was able to drive out with a new car. Couldnt be more appreciative. Leonides Akira and Tom were amazing. Super helpful kind and patient. Made sure I was able to drive out with a new car. Couldnt be more appreciative. More

THE WORST BUYERS BEWARE!!!!! Please do not buy from this dealership. Do your homework and read the reviews. They have 1.5 star rating on Yelp for a reason. The BUYERS BEWARE!!!!! Please do not buy from this dealership. Do your homework and read the reviews. They have 1.5 star rating on Yelp for a reason. They are the most unprofessional group of people running a very shady business. They will belittle you once you call them out on their tactics. They are all awful from sales to managers. They will hide extra fees to get the most money out of you! Please run the other way! More

Worst Experience Ever By far one of the worst customer service experiences I have encountered. Made an appointment with the service department to have a recall looked at. W By far one of the worst customer service experiences I have encountered. Made an appointment with the service department to have a recall looked at. When I got there they did not have me in the system. That's when I was talked down to and told "I should always take down the name of the person who scheduled my appointment". From the moment I walked in I could feel the annoyed energy emanating off Adrian. I was basically a thorn in his day he had to "deal" with. So much so that I actually asked him if he was having a bad day. He had no desire whatsoever to help me with my situation. I ended up leaving and going to the Racine Hyundai which has much better service! More

I was going out of town and needed my oil changed I needed an oil change because I was leaving town and Mark made sure they got it done that day they were great and got it done very quickly I needed an oil change because I was leaving town and Mark made sure they got it done that day they were great and got it done very quickly More