Gurnee Hyundai

Pleasant Experience Billy was very helpful and upfront about pricing. Will definately purchase another vehicle here. This is the third Hyundai I have purchased on the las Billy was very helpful and upfront about pricing. Will definately purchase another vehicle here. This is the third Hyundai I have purchased on the last 7 years. More

Very nice people The consultant that I had was very nice and thoughtful and Tim the finance person was very nice and helpful loved the service and people The consultant that I had was very nice and thoughtful and Tim the finance person was very nice and helpful loved the service and people More

Service oil change. I have been a customer of Gurnee Hyundai the entire time at this location.I also bought and serviced cars at Hwy 41 location.Almost 30 years.I am a s I have been a customer of Gurnee Hyundai the entire time at this location.I also bought and serviced cars at Hwy 41 location.Almost 30 years.I am a satisfied customer. More

Great New Car Purchase Great experience purchasing a 2019 Elantra for my son. Roger, management and finance were all very courteous and professional. They understood my pric Great experience purchasing a 2019 Elantra for my son. Roger, management and finance were all very courteous and professional. They understood my price point and negotiated a deal quickly. Thanks you. More

Car Service Received great courteous service while having my car serviced here. Waiting area was very clean and air-conditioned. Service was fast and would highly Received great courteous service while having my car serviced here. Waiting area was very clean and air-conditioned. Service was fast and would highly recommend. More

Details matter Good news: classic rock radio playing and fresh popcorn. Bad news: car sat outside for more than 30 minutes after service was completed and no one p Good news: classic rock radio playing and fresh popcorn. Bad news: car sat outside for more than 30 minutes after service was completed and no one processed the paperwork until I chased down someone in the bowels of service. His initial response was “ I did not process your car”. They really dropped thenall letting me wait so long after the work was finished. More

Kona purchse Jason the sales person was great to work with. He went over the car very well and was very knowledgable. Thank you for your customer service. Jason the sales person was great to work with. He went over the car very well and was very knowledgable. Thank you for your customer service. More

Genesis G70 Leónidas was helpful the whole process. Sales team got me the deal I was looking for. The color combo i wanted was hard to find but they worked to fin Leónidas was helpful the whole process. Sales team got me the deal I was looking for. The color combo i wanted was hard to find but they worked to find the right one for me. Love the car! More

Worst customer service. My daughter went on a Monday to buy a car. Took all day to finalize and was told there was 13 miles on car. Car agreement stated 13 miles. After signi My daughter went on a Monday to buy a car. Took all day to finalize and was told there was 13 miles on car. Car agreement stated 13 miles. After signing papers we find out there was like 4500 miles on it. ( hardly like new). They said they would look into it. Had she known she could of used that to bargain a better deal. They call us back and say all we can do is add the extra miles to the warranty. Not good enough. Feel like they scammed us. Won’t ever go back there. Not even for servicing. They should of met us half way at least. The car is 2 days old and has miles on it already. Their screw up. But no taking care of customers. Gurnee Hyundai will not get repeat customers. More

Please dont go there Very bad experience with the pre-onwed hyundai sonata I bought. The next day I bought it the engine light came on. Took it to service and they fixed i Very bad experience with the pre-onwed hyundai sonata I bought. The next day I bought it the engine light came on. Took it to service and they fixed it, the same day the car started making this loud air pressure noise every 30 seconds. Took it back in to service, I rode with the technician and he said he had no idea what was the sound. Stayed at the dealership from 7am to 1:45 pm and the said No recommended. They did not give any paper work of the service they provided just their word the vehicle was find. Tested the car and it has still that loud sound when I drive it. I recommend to go to another dealership or even change your mind with the brand. More