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Gurnee Hyundai

Gurnee, IL

4.8
1,439 Reviews

6251 Grand Avenue

Gurnee, IL

60031

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1,439 Reviews of Gurnee Hyundai

June 03, 2019

Summary of my sales experience Dillion was my sales assistant. He was so accommodating and knowledgeable of the product I was interested in... Hyundai is extremely fortunate to hav More

by beckyworozaken@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dillion- Sales. Tom- Finance, Russell Wiedman, Customer Service
Jun 04, 2019 -

Gurnee Hyundai responded

Thank you for your great review of Dillion! We will be sure to thank him for taking exceptional care of you.

May 24, 2019

Dillon is great! Dillon was super helpful and didn’t jerk us around. We got what we wanted at a fair price.i would highly recommend going to see Dillon. More

by AWcar6!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dillon
May 24, 2019 -

Gurnee Hyundai responded

Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback about your great experience with Dillon. Looking forward to taking care of any of your auto needs in the future.

May 24, 2019

It was awesome !! My experience was fantastic the guys that helped me were super nice and helpful and they made sure I was comfortable making my purchase that much ea More

by Bella ragazza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer Service
May 24, 2019 -

Gurnee Hyundai responded

Thank you for the five-star review! Congratulations on your purchase! It was our pleasure to assist you!

May 22, 2019

they do not approve on the website they say that bad or good credit they help you and it is not true, take all the papers they asked me and in the end I just lost my time More

by Panda575G$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Antonio ordorica, and manager , Customer Service
May 23, 2019 -

Gurnee Hyundai responded

Hello, I regret to learn that you did not qualify to finance a vehicle that you were interested in. We take your feedback seriously and I would like the chance to discuss your concerns. Please reach out to me at your earliest convenience. Best regards, John Kokkalis General Manager (847) 249-1300

May 23, 2019 -

Panda575G$ responded

I went to the dealership twice, the first time they said they needed check stubs, they called me again to go back and made sure that with my bank account history they would help me with the financing and I went, I took my bank account history, and part of that they told me that the vehicle would not be guaranteed once you left the dealer did not approve me, that same day you sent me an email to ask about my experience and I called to thank you for your help and my lost time do not remember ?

May 18, 2019

Excellent Dealership Gurnee HYUNDAI has one of the most amazing inventories I have ever seen! They were extremely accommodating and Billy made sure that we found the car t More

by Hyundaibuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Carrion
May 19, 2019 -

Gurnee Hyundai responded

Thank you for the amazing compliment. We try to keep something for everyone. Billy will appreciate your feedback. Thank you for visiting and return soon.

May 14, 2019

Fantastic Roger Devito was excellent in helping me to purchase my new Kona!! He had started talking with me 6 months before my lease was up. This made coming i More

by Kona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger DeVito, Mike Mancano
May 15, 2019 -

Gurnee Hyundai responded

Thank you for the positive review and rating! We are happy to know that Roger was excellent by being helpful in purchasing your new Kona! We value your business and we hope that you will visit us again soon!

May 12, 2019

Just what you expect from used car salesmen I got the car I wanted for an okay price but still left with a bad taste in my mouth and will not come back or recommend to anyone. More

by Angelo
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Customer Service
May 13, 2019 -

Gurnee Hyundai responded

Angelo, I regret to learn there was any dissatisfaction in regards to your recent shopping experience. I would like to better understand your feedback and address any concerns. At your earliest convenience, please provide me with your preferred contact details to discuss. Best, John Kokkalis General Manager (847) 249-1300

May 07, 2019

Fast purchase for informed customer Dealership was clean, and the sales folks are helpful and informative. Not overly pressuring to sell, and kept the conversation flowing to figure out More

by Jamesn99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pasha, Brian, and the two Mikes
May 07, 2019 -

Gurnee Hyundai responded

Hi there, thank you so much for sharing your great review! We can't wait to share your compliments with Pasha and our team. It was a pleasure working with you. We hope to see you again!

May 05, 2019

Great Experience Billy was very helpful from beginning to end and got us the best deal. Everyone was very friendly and we are very happy with our purchase. More

by Marta511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy and Tom
May 05, 2019 -

Gurnee Hyundai responded

We are delighted to learn of your satisfaction. Thank you for sharing your great experience working with Billy to purchase your vehicle. If there is anything else we can do for you, please do not hesitate to let us know. We look forward to any future visits.

May 01, 2019

1st Oil Change Service department was friendly and met my expectation for turnaround on my new Hyundai Elantra oil change. Nice waiting lounge space.. able to work More

by KaS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Vlach, Customer Service
May 02, 2019 -

Gurnee Hyundai responded

Hello, Thank you for letting us know that our Service Department is operating efficiently. Your perfect rating is greatly appreciated. We hope that you will consider us for all of your future automotive needs. Have a wonderful day.

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