Gurnee Hyundai

I dealt with the Brian, the Sales Rep at Gurnee Hyundai. I had a pretty pleasant experience at their dealership. There was quite a bit of negotiations, however Im pleased with the final price. I love my new I had a pretty pleasant experience at their dealership. There was quite a bit of negotiations, however Im pleased with the final price. I love my new Kona! More

Fabulous Did the car in expedited time!! Very impressed and I made the appointment the day before. Had no problems with waiting. Could use some doughnuts for t Did the car in expedited time!! Very impressed and I made the appointment the day before. Had no problems with waiting. Could use some doughnuts for the customers. More

Overall a good experience in purchase of our new vehicle. Overall good experience with purchase of our vehicle. There seemed to be a little bit of chaos when we picked our vehicle up regarding if we needed t Overall good experience with purchase of our vehicle. There seemed to be a little bit of chaos when we picked our vehicle up regarding if we needed the phone app for remote start. We waited for multiple people to login and then realized we didn’t need for our model. More

Bad experience! Overall bad experience...clearly not enough help and you had to wait to be provided assistance. Old school selling tactics.. I was looking at a used Overall bad experience...clearly not enough help and you had to wait to be provided assistance. Old school selling tactics.. I was looking at a used car with an advertised price of 9,500 and the "manager" says he could sell it to me for nearly 15k....I was like what kind of a fool do you think I am as tax, titke and license isn't 5k. I told him what I was willing to pay and he wanted a copy of my credit card?? He then asked for $20. I woukd have left but liked the car. They agreed on my offer and then I waited 2 hours for the finance guy. After all was said and done, I'm driving home and the gas tank was empty...I thought you are kidding me? What a joke....and this guy owns 34 dealerships?? More

Great experience,friendly people Our experience was great.The employees we dealt with were outstanding!They are informed,professional and kind.Very satisfied with the overall process. Our experience was great.The employees we dealt with were outstanding!They are informed,professional and kind.Very satisfied with the overall process.Thank you to Roger De Vito for all his help! More

My new Tucson I was helped right away, good customer service and got a great deal! I was leery when going in because it is stressful at car dealerships but I was ha I was helped right away, good customer service and got a great deal! I was leery when going in because it is stressful at car dealerships but I was happy with my experience!! I would definitely return for my next purchase! More

The service was great, everyone was very friendly and made me feel comfortable and important. Didn't try to push anything on you. Very good experience made me feel comfortable and important. Didn't try to push anything on you. Very good experience More

Stellar salesman My salesman was fantastic. He wasn't the typical arrogant, slimy car salesman that society disdains. He was funny, he was personable, he was attentive My salesman was fantastic. He wasn't the typical arrogant, slimy car salesman that society disdains. He was funny, he was personable, he was attentive, he was knowledgeable about the car having one himself, and we got along well. Negotiations were fairly smooth. He earned his commission. The dealership was clean, comfortable, accommodating, accessible, and a good location for test drives. I went into the purchase having done a ton of research on the car and none on the dealer itself, but the whole experience was decent and I would recommend them to my friends. More

A good time The sales team was very strategic with their pricing, but respectful and always happy to help. I would say I had a rather good time enjoying their com The sales team was very strategic with their pricing, but respectful and always happy to help. I would say I had a rather good time enjoying their company. More

Friendly and helpful Please change the chairs in waiting area. None of them seem to hold weight very well. You sink in and then the uncomfortable fit leaves you with a ver Please change the chairs in waiting area. None of them seem to hold weight very well. You sink in and then the uncomfortable fit leaves you with a very sore, aching back. More