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Gurnee Hyundai

Gurnee, IL

4.8
1,439 Reviews

6251 Grand Avenue

Gurnee, IL

60031

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1,439 Reviews of Gurnee Hyundai

December 01, 2019

Great people very helpful went out of their way to make sure everything’s right suggest and recommend everybody to go and by the next car there More

by Love2play60707
Recommend Dealer
Yes
Employees Worked With
Complete sales department and Finance, Mark Strege, Russell Wiedman
Dec 01, 2019 -

Gurnee Hyundai responded

Thank you so much! Your kind words are recommendation are held in high regards. Congratulations on your recent purchase.

November 27, 2019

Good service. The wait was a bit longer than anticipated. Had oil changed and routine maintenance work completed. Friendly service team and nice location close to shopping in the mall More

by Jay
Recommend Dealer
Yes
Employees Worked With
Mark Strege, Russell Wiedman
Nov 27, 2019 -

Gurnee Hyundai responded

Thank you, Jay, for taking the time to share your good experience with Mark and Russell! We're happy to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

November 22, 2019

Tom is very personable and a great addition to the team. Thanks Tom! Service was faster than expected. Great job to all. Thank you very much!! More

by Ms. Jordan
Recommend Dealer
Yes
Employees Worked With
Tom, Mark Strege
Nov 22, 2019 -

Gurnee Hyundai responded

Thank you for leaving a great review, Ms. Jordan! We're happy to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

November 20, 2019

The worst service department I've ever delt with. Fix one thing and the next day they didn't fix it. The next week something else wrong. The screwed up my electtical system. Never again! More

by Linda
Recommend Dealer
No
Employees Worked With
Mark Strege
Nov 20, 2019 -

Gurnee Hyundai responded

Hi Linda, ​ ​We take our customers' feedback seriously and would appreciate the opportunity to speak with you and directly address your concerns regarding your recent experiences with our Service Department. Please contact me at your earliest convenience. ​ ​I appreciate your time. ​ ​Best, ​John Kokkalis General Manager (847) 249-1300

November 19, 2019

Bought a new car in 3 hours , much faster than last time, excellent product knowledge, did all they could do to make a great deal, very happy More

by kdeldotto
Recommend Dealer
Yes
Employees Worked With
Brian, Mark Strege, Russell Wiedman
Nov 19, 2019 -

Gurnee Hyundai responded

Thank you for the outstanding review, Kdetdotto! We are happy to know that you had an excellent experience with Mark, Russell, and Brian, and If there is anything else we can do for you please let us know.

November 04, 2019

Squalls review My service advisor gave me very good very good service. This was my first visit and I was very pleased. Contemplating leaving my dealership that is More

by None
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier
Nov 04, 2019 -

Gurnee Hyundai responded

You can always count on sound and honest advice. Thank you for giving us the chance to earn your business. Let us know if there is anything else that we can do for you.

November 03, 2019

Brain and Tom was great associate.. great guys to work with keep up the great quality of work guys And you will continue to sell cars.... More

by Esco
Recommend Dealer
Yes
Employees Worked With
Brain and Tom , Mark Strege, Russell Wiedman
Nov 03, 2019 -

Gurnee Hyundai responded

Hi, We appreciate you taking the time to share your great experience with Mark, Russell, Brian, and Tom! We hope you continue to love your brand new ride, and We look forward to taking care of any of your auto needs in the future.

November 02, 2019

This is the second time I was told my service time would be approximately 1 hour The first time took 2 hours. This time it took 2-1/2 hours. I was there over an hour before I was presented with a list of More

by What for?
Recommend Dealer
No
Employees Worked With
I don't know who Mark Strege is!
Nov 02, 2019 -

Gurnee Hyundai responded

Hello, We work diligently to complete our work in an efficient manner. I apologize that your experience with our Service Department has yet to meet your expectations due to your wait times. Please contact me when you have a moment so that we can discuss your concerns. Best regards, John Kokkalis General Manager (847) 249-1300

October 31, 2019

Sales man was very knowledgeable and helpful trying to let me feel satisfy with my purchase I would gladly recommend this dealer to a friend More

by Precious
Recommend Dealer
Yes
Employees Worked With
Antonio, Ricardo, Mark Strege, Russell Wiedman
Nov 01, 2019 -

Gurnee Hyundai responded

That's wonderful news. Thank you for sharing your experience. Let us know if there is anything else that you want or need. Have a great day.

October 31, 2019

I dealt with the Brian, the Sales Rep at Gurnee Hyundai. I had a pretty pleasant experience at their dealership. There was quite a bit of negotiations, however Im pleased with the final price. I love my new More

by Milwaukee Buyer
Recommend Dealer
Yes
Employees Worked With
Brian, Mark Strege, Russell Wiedman
Nov 01, 2019 -

Gurnee Hyundai responded

Brian will be glad to know that you are pleased with your experience. Congratulations on your new Kona. We appreciate your business and hope to see you again soon.

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