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Gurnee Hyundai

Gurnee, IL

4.7
1,441 Reviews

6251 Grand Avenue

Gurnee, IL

60031

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1,441 Reviews of Gurnee Hyundai

February 12, 2020

Happy Tucson customers My wife and I were very pleased with the overall experience purchasing new Tucson. The process was smooth from choosing the right vehicle down to the More

by davebehrens0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zahir Abouribieh, Roger De Vito
Feb 13, 2020 -

Gurnee Hyundai responded

Congratulations on your new vehicle, Dave. We appreciate your business. Roger works hard and will be grateful for your feedback. You are always welcome to stop by.

February 11, 2020

Worst buying experience—ever! Absolutely shady practices by salesman Josh Herlo and “manager” Leonides Garcia. Not only did they try and slip in an $1100 “service fee” that was never disclosed, Leonides’ co More

by The Garza’s
Recommend Dealer
No
Employees Worked With
Leonides Garcia, Zahir Abouribieh, Matthew Carter, Josh Herlo
Feb 12, 2020 -

Gurnee Hyundai responded

Hello, I am concerned to learn of your disappointment with any customer service that has left you with a negative impression regarding your shopping experience. Please know I take your feedback seriously and would like to connect with you to better address your concerns. Please contact me when you have a moment. Thank you. Best, John Kokkalis General Manager (847) 249-1300

February 11, 2020

Thank you Juan and team for taking care of us, answering all our questions, and ensuring we received the best possible deal on my new 2020 elantra. More

by LTWARDA2
Recommend Dealer
Yes
Employees Worked With
Abel Barraza, Dave Glas, Billy Carrion
Feb 12, 2020 -

Gurnee Hyundai responded

You're so welcome! We are happy to have been of service. Congratulations on your new Elantra!

February 11, 2020

I was pleased with my purchase. Working with Josh was great. He is extremely knowledgeable, easy going yet professional, and made the entire process simple. More

by Tony C.
Recommend Dealer
Yes
Employees Worked With
Zahir Abouribieh, Josh Herlo
Feb 12, 2020 -

Gurnee Hyundai responded

That's great to see, Tony! We're glad to see that Josh's knowledge and expertise helped you find the perfect car for you! Congratulations; please come back at any time.

February 10, 2020

Danny was very diligent to ensure I was able to set up an appointment on Saturday. Greeted me as soon as I arrived and committed to a time which was honored. Car was washed. The only concern is the car was More

by MLH1313
Recommend Dealer
Yes
Employees Worked With
Danny from service, Mike Lemm, Matthew Carter
Feb 11, 2020 -

Gurnee Hyundai responded

It's wonderful to know that working with Danny was so great. Please let us know directly about any dissatisfaction in the future. We'll try our best to do what we can to accommodate. See you again!

February 06, 2020

Want to buy a car - Stop by to Hyundai Gurnee Pasha was our Sales Rep and briefly he's the right person at the right place. Also, we had a pleasure dealing with John and Zahir. It was our first ti More

by abcwojnarowicz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kokkalis, Zahir Abouribieh, Pasha Nazarov
Feb 06, 2020 -

Gurnee Hyundai responded

Congrats on your brand new car! We will be sure to thank Pasha, John, and Zahir for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit!

February 05, 2020

Service Department Truly appreciate the exceptional service I received and performed on my car by the service department. It's been a long time since I've encountered s More

by TED.DANIELS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Strege
Feb 05, 2020 -

Gurnee Hyundai responded

Hello there, thank you so much for the great review! It sounds like you had a quality experience with Mark, Tom, and our team! We appreciate your business and can't wait to see you again.

February 04, 2020

Josh was a great salesman. He was able to understand some of the financial issues we had and answer all of our questions immediatley. He was also not too pushy! More

by ANDERSEN.DEVON
Recommend Dealer
Yes
Employees Worked With
Mike Lemm, Dave Glas, Josh Herlo
Feb 04, 2020 -

Gurnee Hyundai responded

Devon, Thank you for taking the time to write a review! We’re thrilled to hear you were pleased with the high level of customer service with Josh, Dave, and Mike. We appreciate the positive feedback, and We are looking forward to seeing you in the future!

February 03, 2020

I think they are always courteous and take good care of their customers. The Service Department is very thorough when then check the car and don’t sell you on things you don’t need. More

by GVD2252
Recommend Dealer
Yes
Employees Worked With
Daniel
Feb 04, 2020 -

Gurnee Hyundai responded

Thank you for taking the time to share your courteous experience with Daniel in our Service Department! We're thrilled to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

February 01, 2020

Excellent experience. I bought a 2020 Santa Fe Limited and the process was smooth and fast from test drive to final sale. Kris and Brian from sales were very helpful and showed me different vehicles unti More

by Denis
Recommend Dealer
Yes
Employees Worked With
Mike Lemm, Tom Lejman, Kristian Paul, Savannah Ray, Brian Ziolko
Feb 03, 2020 -

Gurnee Hyundai responded

Denis, It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're thrilled to hear Kristian, Savannah, Brian, Tom, and Mike all went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your brand new 2020 Santa Fe Limited! We greatly appreciate your positive feedback, and we look forward to taking care of any of your auto needs in the future.

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