
Gurnee Hyundai
Gurnee, IL
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1,441 Reviews of Gurnee Hyundai
Happy Tucson customers My wife and I were very pleased with the overall experience purchasing new Tucson. The process was smooth from choosing the right vehicle down to the My wife and I were very pleased with the overall experience purchasing new Tucson. The process was smooth from choosing the right vehicle down to the financing part. Roger was very helpful in getting us into the right vehicle at an affordable payment. There was never any pressure to purchase any extras from Roger or Zahir. Of course they offered the extras but no pressure. All in all it was a smooth and pleasant experience. More
Worst buying experience—ever! Absolutely shady practices by salesman Josh Herlo and “manager” Leonides Garcia. Not only did they try and slip in an $1100 “service fee” that was never disclosed, Leonides’ co by salesman Josh Herlo and “manager” Leonides Garcia. Not only did they try and slip in an $1100 “service fee” that was never disclosed, Leonides’ condescending and patronizing attitude was filled with utter disrespect toward me and my family. While my daughter was able to get her dream car, she will never forget the nightmare of this experience. Buyer beware—we will never be back there again! More
Thank you Juan and team for taking care of us, answering all our questions, and ensuring we received the best possible deal on my new 2020 elantra. all our questions, and ensuring we received the best possible deal on my new 2020 elantra. More
I was pleased with my purchase. Working with Josh was great. He is extremely knowledgeable, easy going yet professional, and made the entire process simple. great. He is extremely knowledgeable, easy going yet professional, and made the entire process simple. More
Danny was very diligent to ensure I was able to set up an appointment on Saturday. Greeted me as soon as I arrived and committed to a time which was honored. Car was washed. The only concern is the car was appointment on Saturday. Greeted me as soon as I arrived and committed to a time which was honored. Car was washed. The only concern is the car was not vacuumed which is the only negative to my experience. Gave u a 5 but if not vacuumed in future will result in lower score More
Want to buy a car - Stop by to Hyundai Gurnee Pasha was our Sales Rep and briefly he's the right person at the right place. Also, we had a pleasure dealing with John and Zahir. It was our first ti Pasha was our Sales Rep and briefly he's the right person at the right place. Also, we had a pleasure dealing with John and Zahir. It was our first time purchasing a brand new car and overall we can count it as good experience. More
Service Department Truly appreciate the exceptional service I received and performed on my car by the service department. It's been a long time since I've encountered s Truly appreciate the exceptional service I received and performed on my car by the service department. It's been a long time since I've encountered such professionals and courtesy individuals. Hats off to Mark and Tom and the mechanic that worked on my car. More
Josh was a great salesman. He was able to understand some of the financial issues we had and answer all of our questions immediatley. He was also not too pushy! of the financial issues we had and answer all of our questions immediatley. He was also not too pushy! More
I think they are always courteous and take good care of their customers. The Service Department is very thorough when then check the car and don’t sell you on things you don’t need. their customers. The Service Department is very thorough when then check the car and don’t sell you on things you don’t need. More
Excellent experience. I bought a 2020 Santa Fe Limited and the process was smooth and fast from test drive to final sale. Kris and Brian from sales were very helpful and showed me different vehicles unti and the process was smooth and fast from test drive to final sale. Kris and Brian from sales were very helpful and showed me different vehicles until I made up my mind. A big thank you to Mike Lemm from Management who was very calm , knowledgeable and professional . First time I shopped to this dealer but it worth a 40 mile drive, I got the best price for the vehicle. More