Gurnee Hyundai

Great Selection - Do Your Homework I went here to specifically see a used 2014 VW Touareg they had just gotten into stock. I called to verify the vehicle was in stock and made an appoin I went here to specifically see a used 2014 VW Touareg they had just gotten into stock. I called to verify the vehicle was in stock and made an appointment to meet with a salesperson a few hours later. The car was spotless and heatred and ready for me to see when I arrived. All of the sales personnel I worked with were professional and friendly.. Be advised that this is like all dealerships - they're in business to make a profit. You need to do your homework if you're trading in a vehicle. I arrived knowing exactly what my trade values were worth according to the major sites - KBB, NADA and Edmunds. I also knew what the retail values for the Touareg were based on the values from those same sites. The first numbers they will offer you will not be in your favor. You need to negotiate and explain your position. I found doing so resulted in what I feel was a fair value for my trade and a fair value for the Touareg. They very well may beef up an online price for "re'conditioning" but if you have properly prepared to negotiate you'll be able to walk out with a fair deal. Follow-up after the sale has been very good as well. More

These is my second time like a buyer and in both opportunity been the same quality service! Excellent and very profesional! I really recommend the dealer and the seller PASHA NAZAROV!! opportunity been the same quality service! Excellent and very profesional! I really recommend the dealer and the seller PASHA NAZAROV!! More

everyone extremely helpful frpm the minute i entered til i left i was treated special and important thank you for that service was quick and efficient made the day go better frpm the minute i entered til i left i was treated special and important thank you for that service was quick and efficient made the day go better More

Brought my car in for a oil and filter change with a tire rotation and received fantastic service from the Assistant Manager, along with a surprise interior vacuum. Thank you! rotation and received fantastic service from the Assistant Manager, along with a surprise interior vacuum. Thank you! More

Didn't complete the 7500 mile that the appointment was for. Never called, I called them to find out if the car was ready and was told someone would call and hung up immediately. No one called. for. Never called, I called them to find out if the car was ready and was told someone would call and hung up immediately. No one called. More

recent visit tom and mark are great back in service everything went smooth as butter i will return there for service they even washed the vec for tom and mark are great back in service everything went smooth as butter i will return there for service they even washed the vec for me More

Kris was fantastic he knows so much about the vehicles I was interested in, really described and answered all the questions I had about the vehicle I’ve always wanted. I appreciate the time he took and pati was interested in, really described and answered all the questions I had about the vehicle I’ve always wanted. I appreciate the time he took and patience he had with me. Great guy More

We dealt with Pasha and he was wonderful from start to finish. Worked out fair deal for new SUV for my wife. Wife loves car finish. Worked out fair deal for new SUV for my wife. Wife loves car More

Happy Tucson customers My wife and I were very pleased with the overall experience purchasing new Tucson. The process was smooth from choosing the right vehicle down to the My wife and I were very pleased with the overall experience purchasing new Tucson. The process was smooth from choosing the right vehicle down to the financing part. Roger was very helpful in getting us into the right vehicle at an affordable payment. There was never any pressure to purchase any extras from Roger or Zahir. Of course they offered the extras but no pressure. All in all it was a smooth and pleasant experience. More

Worst buying experience—ever! Absolutely shady practices by salesman Josh Herlo and “manager” Leonides Garcia. Not only did they try and slip in an $1100 “service fee” that was never disclosed, Leonides’ co by salesman Josh Herlo and “manager” Leonides Garcia. Not only did they try and slip in an $1100 “service fee” that was never disclosed, Leonides’ condescending and patronizing attitude was filled with utter disrespect toward me and my family. While my daughter was able to get her dream car, she will never forget the nightmare of this experience. Buyer beware—we will never be back there again! More