Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gurnee Hyundai
Gurnee, IL
1,439 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,439 Reviews of Gurnee Hyundai
March 01, 2020
Good service and knowledge about the car I bought. I will recommend this car dealer to all my friends and family. Kris was very good and I recommend using him. recommend this car dealer to all my friends and family. Kris was very good and I recommend using him. More
by MILLERC31764
Verified CustomerEmployees Worked With
Mike Lemm, Tom Lejman, Kristian Paul
February 28, 2020
Buen trabajo siempre atentos y profesionales gracias por ese gran servicio estamos contentos por esa amabilidad que tienen siempre un fuerte abrazo a todos de parte de un servidor ese gran servicio estamos contentos por esa amabilidad que tienen siempre un fuerte abrazo a todos de parte de un servidor More
by Maurilio
Employees Worked With
Mark Strege
February 28, 2020
Friendly salesman,great car Very accommodating staff of sales people. Bent over backwards to meet my timeframe needs. Don't like price haggling but they kept it to a minimum. Very accommodating staff of sales people. Bent over backwards to meet my timeframe needs. Don't like price haggling but they kept it to a minimum. More
by ADGALANT
Employees Worked With
Leonides Garcia, Zahir Abouribieh, Roger De Vito
February 27, 2020
Roger and the dealership were amazing and made this process easy and comfortable. I will tell all my friends and family about my experience. Thank you again Roger!!! process easy and comfortable. I will tell all my friends and family about my experience. Thank you again Roger!!! More
by SALLYSINACLOUD
Employees Worked With
Abel Barraza, Mike Lemm, Roger De Vito
February 27, 2020
Well not good brought my car for the 4th time brakes still making noise was told it’s weather related I’ve owned a lot of cars had never had such horrible customer service had the car for a couple month still making noise was told it’s weather related I’ve owned a lot of cars had never had such horrible customer service had the car for a couple months now brakes still not fixed think I got a lemon dealer is not doing anything to fix the issue.Its a brand new car!!! More
by Malvarezjr76
Employees Worked With
Josh Herlo
February 26, 2020
My wife and myself were pleased with the way we were treated a this dealership. It was a busy day at at the beginning we felt like we did not have the attention but when finally someone was assigned t treated a this dealership. It was a busy day at at the beginning we felt like we did not have the attention but when finally someone was assigned to us, everything went smoothly. We are very pleased with the outcome. MK More
by MYKALUME
Employees Worked With
John Kokkalis, Mike Lemm, Leonides Garcia, Zahir Abouribieh, Roger De Vito
February 24, 2020
Everything turned out as expected couldn’t be more pleased thanks for the excellent service would recommend your dealership to friends and family for sure pleased thanks for the excellent service would recommend your dealership to friends and family for sure More
by MJJPARKINSON
Employees Worked With
Mark Strege
February 20, 2020
Printed a pre approval capital loan sheet with all details and they completely disregarded it. Never would show me the interest rate. Typical bait and switch dealership. details and they completely disregarded it. Never would show me the interest rate. Typical bait and switch dealership. More
by TONYKEEVAN
Employees Worked With
Mike Lemm, Dave Glas, Brian Ziolko
February 20, 2020
For every service appointment at Gurnee Hyundai, Tom always reviews my service records and makes appropriate recommendations. Mark Strege and the entire service team keep my 2005 Hyundai Santa Fe in tip always reviews my service records and makes appropriate recommendations. Mark Strege and the entire service team keep my 2005 Hyundai Santa Fe in tip-top shape. I recently passed 202,000 miles. I hope there are a lot left! More
by CURTOM49
Employees Worked With
Tom, Mark Strege
February 18, 2020
Great service. Asked to have my car washed and marks rubbed out and they took care of it immediately. Treat their customers as if they are the only ones waiting for service. rubbed out and they took care of it immediately. Treat their customers as if they are the only ones waiting for service. More
by STEVENSON20395
Employees Worked With
Mark Strege
