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Gurnee Hyundai

Gurnee, IL

4.8
1,439 Reviews

6251 Grand Avenue

Gurnee, IL

60031

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1,439 Reviews of Gurnee Hyundai

April 03, 2020

Great Service Crew I have bought two used cars at this dealership in the last 4 years and got their preventive & routine maintenance performed here too. Always a great s More

by Jose T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Roufus
Apr 04, 2020 -

Gurnee Hyundai responded

Thanks for sharing your satisfaction, Jose! We really appreciate your business. Please have a great day!

April 02, 2020

I had an awesome experience at Bob Rohrman's Gurnee Hyundai. I had a bit of a predicament and they were able to help me and get me into a new lease for a great price!! Definitely going back when I ne More

by POLAKMAN
Recommend Dealer
Yes
Employees Worked With
Zahir Abouribieh
Apr 03, 2020 -

Gurnee Hyundai responded

Thank you for sharing your five-star experience with us! we're happy to hear our team was able to meet your expectations and we hope to see you again in the future.

April 01, 2020

Car purchase They definitely went out of their way to make sure that I was satisfied. They were a little pushy, but that's kinda the nature of the beast. More

by Joe H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Reza, Leonides Garcia, Antonio Ordorica
Apr 02, 2020 -

Gurnee Hyundai responded

Thank you for the great review, Joe. We are happy to know that you were satisfied with our services. Let us know if there is anything else we can help you with. We look forward to your next visit.

April 01, 2020

The Service guy Tom was professional and very helpful. Service was done in great timing. Thank you for your help. . Even washed my car. Awesome More

by WILLIE13TORR
Recommend Dealer
Yes
Employees Worked With
Tom , Mark Strege
Apr 02, 2020 -

Gurnee Hyundai responded

Thank you for the great review! We will be sure to thank Tom for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit!

April 01, 2020

Service Very good, timely service. Appreciate the 15% off older vehicles and loaner. Have relied on Bob Rohrman's Gurnee Hyundai for a long time. Always h More

by CMPODHORN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Roufus, very good tech., Mark Strege
Apr 02, 2020 -

Gurnee Hyundai responded

We appreciate the excellent service and look forward to working with you again!

March 28, 2020

Wonderful care Excellent care during this Pandemic, everyone there respected everyone's space. All the correct questions were asked and my car was ready within 2 hou More

by BALTAZARTONY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heriberto Figueroa, Ryan Jenks
Mar 28, 2020 -

Gurnee Hyundai responded

Thank you for taking the time to share your feedback for us. We always strive to provide the best level of care. Let us know if we can do anything else for you. Our team is here to help. We hope you have a great day!

March 25, 2020

Great team. They took great care of me, walked thru all the options, and explained all of the features of my new car. Will definitely return for all of my Hyundai needs. More

by ADMTNR
Recommend Dealer
Yes
Employees Worked With
Carlos - 5 stars, Leonides Garcia, Zahir Abouribieh, Roger De Vito, Josh Herlo, Savannah Ray
Mar 26, 2020 -

Gurnee Hyundai responded

Congratulations on your new vehicle. We are sure that you are going to enjoy it. We look forward to your future visits.

March 23, 2020

My experience with my last service was excellent.All my My experience with my last service was excellent. All my services over the last 6 years has been excellent as well. The staff is friendly and commun More

by Whistl22
Recommend Dealer
Yes
Employees Worked With
Mark Strege
Mar 23, 2020 -

Gurnee Hyundai responded

We're so glad to know your experience has been so great. Thank you so much for your business the past six years! We really appreciate it. Let us know if we can do anything else to assist you. Our team is here to help!

March 23, 2020

They need more Genesis loaners. I scheduled the service for my genesis G70 and my loaner car was Hyundai Kona. Its either get that loaner and re-schedule my maintenance. It just does More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Strege, Mike Lemm, Pasha Nazarov, Brian Ziolko
Mar 23, 2020 -

Gurnee Hyundai responded

Jim, I regret to find you felt disappointed in regards to our availability of loaner vehicles. We always want to take care of our guests as best as we can and I'd like to connect with you about your feedback. Please give me a call when you have a moment. Best, John Kokkalis General Manager (847) 249-1300

March 19, 2020

You post a price but you charge different price i had a bad experience and i will post on social media if not fix problem More

by MR.ORO
Recommend Dealer
No
Employees Worked With
Zahir Abouribieh, Brian Ziolko
Mar 19, 2020 -

Gurnee Hyundai responded

Mr. Oro, We strive to provide our customers with honest, straightforward service. We would appreciate a chance to learn more about what happened so we can work on making things right. Please contact me at your convenience. Thank you! Best, John Kokkalis General Manager (847) 249-1300

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