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Gurnee Hyundai

Gurnee, IL

4.8
1,439 Reviews

6251 Grand Avenue

Gurnee, IL

60031

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1,439 Reviews of Gurnee Hyundai

April 21, 2020

Amazing like always They are always great to go to. they're always friendly and honest about the work needed on my car. love the cleaning service as well. More

by vixeyv95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
Apr 21, 2020 -

Gurnee Hyundai responded

Thanks for sharing your great and honest experience with Tom! We're thrilled to hear you're satisfied with your repairs! Please do not hesitate to reach out in the future if you need any further auto-related assistance.

April 21, 2020

James Review The experience was wonderful. Staff went out of their way to help us find the vehicle we wanted. Very satisfied with our 2nd vehicle purchase from Gu More

by NIELSEN1028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zahir Abouribieh, Roger De Vito
Apr 22, 2020 -

Gurnee Hyundai responded

Congratulations on another vehicle! We are so glad to know our team was so helpful and you felt your experience was wonderful. Thanks for sharing your satisfaction and recommendation! We wish you happy driving!

April 20, 2020

Great service, very informative, decent price for service done on my car, and good timing. I am very satisfied with my car service. Thank you More

by adrfis96
Recommend Dealer
Yes
Employees Worked With
Mark Strege
Apr 21, 2020 -

Gurnee Hyundai responded

Thank you so much for taking a moment of your day to share your satisfaction with your service experience! We love it when our customers are happy. Let us know if we can assist you again!

April 20, 2020

I love Gurnee Hyundai. This was my second car that I bought from there and I will definitely go back again. Jim Wheeler was fantastic - very nice and knowledgeable. More

by jackie_foreman
Recommend Dealer
Yes
Employees Worked With
Jimmy Wheeler - 5 stars, Leonides Garcia
Apr 21, 2020 -

Gurnee Hyundai responded

We really appreciate your support for us. Thank you so much for taking the time to mention Jim and Leonides! If there is anything else we can be of assistance with, be sure to let us know!

April 16, 2020

Oil Pan Cover Plate was dragging after a recent required service oil change. They got me in right away and fixed the issue. Good Job! More

by CHARRISJR5
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Strege
Apr 17, 2020 -

Gurnee Hyundai responded

Thank you for the great review! We are happy to know that you enjoyed our services. We look forward to working with you again!

April 16, 2020

Free Oil Change Went in for the free Oil change that came with the purchase and everything went well. It did take about 2.5 hours, but is was on a Saturday. They wash More

by Santa Fe owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Strege
Apr 17, 2020 -

Gurnee Hyundai responded

Thank you for the great review. We are happy to know that you enjoyed your oil change. Let us know if there is anything else we can help you with. We look forward to working with you again.

April 15, 2020

Billy and Brian were amazing. They did all they could do to accommodate my many needs and were able to make me feel comfortable in the purchase. In addition, Zahir was extremely thorough when it came down t More

by Carlos Rivas
Recommend Dealer
Yes
Employees Worked With
Zahir Abouribieh, Billy Carrion, Brian Ziolko
Apr 16, 2020 -

Gurnee Hyundai responded

Carlos, Sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're thrilled to hear Billy, Brian, and Zahir went above and beyond to assist you with a high level of customer service throughout the process. We hope you continue to love your brand new ride, and we look forward to taking care of all of your auto needs for years to come!

April 14, 2020

Not very Friendly or Welcoming Was not Greeted with a Smile or even a Hey Welcome to our Dealership upon arrival to the Service Center. Receptionist same Cold Vibe when paying for t More

by DJGOODTOGO
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Strege
Apr 14, 2020 -

Gurnee Hyundai responded

Hello, I am troubled to learn of your disappointment with any customer service that has left you with a negative impression. Rest assured I take your feedback seriously and would like to connect with you to learn more about what had happened. Please contact me when you are available. Thank you. Best, John Kokkalis General Manager (847) 249-1300

April 13, 2020

average i went to check a car and prices and the sales associate told me he will not go over number if i was not ready to buy a car from them today. when p More

by BAVDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Billy Carrion
Apr 13, 2020 -

Gurnee Hyundai responded

Hello, I regret to find that you had any concerns about your recent shopping experience for a vehicle. Please do not hesitate to reach out if there is anything we can be of assistance with. Our team is here to help. Best, John Kokkalis General Manager (847) 249-1300

April 06, 2020

very satisfied with the service always help me keep my vehicle in top condition I have no complaints from service departament Bob horman's gurnee hyundai. More

by LESTERCHAVEZ24
Recommend Dealer
Yes
Employees Worked With
Mark Strege
Apr 07, 2020 -

Gurnee Hyundai responded

Thanks for taking the time to share your satisfaction! Please do not hesitate to reach out if there is anything else we can do for you. Our team is here to help!

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