Gurnee Hyundai

Supportive I was able to purchase a brand new Tucson easily and quickly with the support of the sales team. Thank you for your support with the buying process. I I was able to purchase a brand new Tucson easily and quickly with the support of the sales team. Thank you for your support with the buying process. I love my new car! More

Great Car I was reluctant to purchase a new vehicle and Rog made it easy to put my mind at ease in making a decision. I will hopefully do business with them soo I was reluctant to purchase a new vehicle and Rog made it easy to put my mind at ease in making a decision. I will hopefully do business with them soon. More

I was sold a car with mechanical issues, the salesmen are sexist, the finance team is unprofessional, communication is lacking, this dealership truly is pitiful. But if I had to say something positive, they sexist, the finance team is unprofessional, communication is lacking, this dealership truly is pitiful. But if I had to say something positive, they did follow COVID related safety protocols! More

Great experience at Gurnee Hyundai. Knowledgeable staff that met our budget. We got a great deal and would highly recommend visiting for your next purchase. that met our budget. We got a great deal and would highly recommend visiting for your next purchase. More

All day affair As requested we made an appointment for 12:30pm and sat in a crowded waiting room for 45 minutes before we were taken to a sales table. We then sat at As requested we made an appointment for 12:30pm and sat in a crowded waiting room for 45 minutes before we were taken to a sales table. We then sat at the sales table for 30 minutes before seeing a sales person. After being introduced to a sales person we waited another 30 minutes to test drive the vehicle. After we expressed interest in buying the vehicle we were offered sticker price that was NOWHERE near the advertised "online pricing". I had specifically asked Leo in an email if the online price included rebates or incentives and he assured us it did not. We then proceeded to go back and forth with Leo over the next 2.5 hours on price and financing options. He was very resistant to actually running our credit and offering a fair price. In all we spent 6 hours buying the exact vehicle we came there to see. The other people we dealt with, specifically Alex were very nice and honest. The gentleman in finance was very nice. Excuse the expression but we were jacked around all day by Leo. A true salesman. From the onset I told him I was there to buy the vehicle at the advertised online price or we were going to explore other options. Many times we almost walked out. More

Billy was so helpful. Everyone else was so nice and really worked with us on our budget and how much we wanted to pay monthly. really worked with us on our budget and how much we wanted to pay monthly. More

Worst dealership ever salesman kept walking away to go talk to other people left me sitting rhere and gave me financial on my turned in lease that was terrible talk to other people left me sitting rhere and gave me financial on my turned in lease that was terrible More

My sales person,Pasha, was simply wonderful. He listened to my wants and needs and put me behind the wheel of the perfect car for me! I didn't feel pressured or bullied like other car dealers. Will definite to my wants and needs and put me behind the wheel of the perfect car for me! I didn't feel pressured or bullied like other car dealers. Will definitely recommend to anyone I know looking for a car. More

My late visit to the dealership was a good experience. I ended up buying a Tucson. This was my 3rd purchase from this dealership over the years. I ended up buying a Tucson. This was my 3rd purchase from this dealership over the years. More

Thank you for the service I received yesterday, much appreciated. I will be returning for a wheel rotation next oil change. Thanks to all who work in service. appreciated. I will be returning for a wheel rotation next oil change. Thanks to all who work in service. More