Gurnee Hyundai

Excellent service. Don was awesome! Be sure to stop in for any of your service needs. Got my recall done and car back in just a day!!! for any of your service needs. Got my recall done and car back in just a day!!! More

Yes, l went for oil change yesterday, and l was told,that l need 30,000 miles maintenance, but l checked online and they are saying,that 30,000 maintenance is free! First he told me;$277, but he charged me $ l need 30,000 miles maintenance, but l checked online and they are saying,that 30,000 maintenance is free! First he told me;$277, but he charged me $377! Please tell me,what you can do for me? Thank You! More

Too long Appt for 8:30 Got there and the service guy was very nice. Told me it should be about 2hr, turned out to be 5hrs Appt for 8:30 Got there and the service guy was very nice. Told me it should be about 2hr, turned out to be 5hrs More

The whole process was smooth and fast! Great group of people to work with. We will be back in the future and tell our friends! people to work with. We will be back in the future and tell our friends! More

Oil change Had a 9am oil change appointment and was told it would take less than 1 hour and wait 2 hours and 20 minutes. Not acceptable!!! Had a 9am oil change appointment and was told it would take less than 1 hour and wait 2 hours and 20 minutes. Not acceptable!!! More

Great experience, start to finish! The team at Gurnee Hyundai made the buying experience of our new Palisade a pleasurable one! Pasha was extremely knowledgeable about all of the car f The team at Gurnee Hyundai made the buying experience of our new Palisade a pleasurable one! Pasha was extremely knowledgeable about all of the car features and provided an excellent test driving experience. He was very up front and transparent about the pricing. During the negotiation, Pasha and Leo were very professional and left us feeling as if we made a fair deal for both our family and the dealership. Zahir was a true professional with the financing and went above and beyond giving us all of our options and breakdown of payment. I would come back again to make a purchase, and would definitely recommend Gurnee Hyundai to any friends and family in the market for a car! A+ experience! More

Tommy in service is the bomb! He always takes care of me. Other dealerships wouldn't even give me a phone call back. Thanks to the team. Other dealerships wouldn't even give me a phone call back. Thanks to the team. More

Very competent and attentive Staff Brian was very helpful, answering all our questions, getting coffee, offering comfortable seating, showing us the service dept.etc. Brian reached ou Brian was very helpful, answering all our questions, getting coffee, offering comfortable seating, showing us the service dept.etc. Brian reached out to answer any questions we might have after we bought the car and drove home. Gurnee Hyundai is lucky to have Brian on their staff!! More

Made a lot of promises that they couldn't keep. Everyone has a Blbad attitude and not very helpful. Never coming here again and will look at other Hyundai dealerships to service my car. Sales people need to has a Blbad attitude and not very helpful. Never coming here again and will look at other Hyundai dealerships to service my car. Sales people need to be more educated as well. More

very attentive and competent staff. Find new and alternative solutions to meet customer needs. I came a second time to buy a car with the understanding that everything will turn out as it was for t alternative solutions to meet customer needs. I came a second time to buy a car with the understanding that everything will turn out as it was for the first time. More