Gurnee Hyundai

Excellent Professional ,honest and easy to schedule even if you just walk in. They do not pressure you but suggest what is needed. Willing to spend time explai Professional ,honest and easy to schedule even if you just walk in. They do not pressure you but suggest what is needed. Willing to spend time explaining. More

I came in to do some comparison shopping, not really sure what I was looking for. After talking to Ethan I had a better idea of what I was looking for if I go for a hyundai. His professional service was some what I was looking for. After talking to Ethan I had a better idea of what I was looking for if I go for a hyundai. His professional service was some of the best I received at the dealerships I've been too. Had I been walking out of there with a car, his service would've gotten this place a 5 star review. More

Peter Abraham helped us get the initial maintenance taken care of and put together a maintenance plan for our daughter’s Hyundai. He was awesome! care of and put together a maintenance plan for our daughter’s Hyundai. He was awesome! More

As a new hyundai customer, and as a new dealership owned car, I had a great experience! From beginning to end, couldn't have asked for more car, I had a great experience! From beginning to end, couldn't have asked for more More

I drove 5 hours to look at a car advertised for 5k on autotrader only to be told they wanted $8500! due to work they had performed! Not a good way to do business! Ask what you want up front!!! autotrader only to be told they wanted $8500! due to work they had performed! Not a good way to do business! Ask what you want up front!!! More

Very happy. Had a great experience with this dealership. Roger De Vito who was my sales person he understood what I wanted and made the experience painless as po Had a great experience with this dealership. Roger De Vito who was my sales person he understood what I wanted and made the experience painless as possible. More

Service rating I brought my Tucson in for a scheduled oil change. Upon arrival (on time), I had to wait for 30 minutes until someone would speak with me. Not accep I brought my Tucson in for a scheduled oil change. Upon arrival (on time), I had to wait for 30 minutes until someone would speak with me. Not acceptable!! Other than that, the actual oil change went fine. More

The General Sales Manager, Abel Barraza, was very demeaning and flat out said I was not a priority. He also stated he was not going to play the he said she said game when I told him his service guy s demeaning and flat out said I was not a priority. He also stated he was not going to play the he said she said game when I told him his service guy said I was first on the list to be serviced Monday morning. He also stated he had five other people listening to our conversation. The service technician wanted to call me directly and Abel told him no and that he would call me. I couldn’t be more dissatisfied with the way I was treated by the GSM. I will not buy from Gurnee Hyundai ever and certainly would not recommend this dealership. Abel Barraza is why car salesmen have a bad reputation. He is not any service to your dealership or Hyundai. More

Not Complete Still waiting for parts for further repairs. need more work on my vehicle. and tjis is more time than i wanted to spend at the service department Still waiting for parts for further repairs. need more work on my vehicle. and tjis is more time than i wanted to spend at the service department More

The communication was quite poor. Multiple times when I called the voice mail was full. No one called with info on parts or time length. called the voice mail was full. No one called with info on parts or time length. More