
Gurnee Hyundai
Gurnee, IL
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1,440 Reviews of Gurnee Hyundai
This dealership is a scam Adds $3k worth of unwanted This dealership is a scam Adds $3k worth of unwanted accessories Their number don’t even add up correctly Save yourself the drive ! This dealership is a scam Adds $3k worth of unwanted accessories Their number don’t even add up correctly Save yourself the drive ! More
I had my service at Gurnee Hyundai today for oil change and tire rotation but the tire rotation has not been done and they charge me for it, thanks that I have a scratch mark on my rim in the front tire be and tire rotation but the tire rotation has not been done and they charge me for it, thanks that I have a scratch mark on my rim in the front tire before the service so when I got home the scratch mark rim is still in front so they did not do the tire rotation but they still charge me for the service that they did not do what a hustler???? More
I bought a used vehicle like a year ago, I bought an extended warranty also for fear that something would go wrong with the vehicle and unfortunately the transmission broke down, when I took the car ba extended warranty also for fear that something would go wrong with the vehicle and unfortunately the transmission broke down, when I took the car back to the dealer in a tow truck for it to be repaired and three days later the maintenance department called me to inform me that they could not repair the vehicle that they did not have the time or the tools to do it that they were not going to charge me for a diagnostic, so that I could pay for a tow truck once again and that I have to take it to another Dear for a transmission workshop. I do not recommend buying a used vehicle from this dealer for the same reason and now that I have to renew my vehicle for a new one I am not going to this location. More
I worked with Matt Carter, a sales associate with Gurnee Hyundai. I was picky, he was patient. Could have been 95 degrees plus the first day I was there. Matt showed me many great cars, went out on sever Hyundai. I was picky, he was patient. Could have been 95 degrees plus the first day I was there. Matt showed me many great cars, went out on several test drives, was super helpful, tried answering all my questions, was honest if he didn't know the answer. He wasn't pushy and I never felt pressured. I came back the following day and worked with Matt again. On that day, I purchased my Tucsan. He followed up by phone, texts, checking if I was all good. He also helped to keep paperwork moving, ensuring I received my plates in a timely manner. I would recommend Gurnee Hyundai and Matt if you are interested, or at the least want to take a look at what driving a Hyundai is all about. I am in my 18th year of owning a Hyundai. Thank you Matt!! Shout out to Mike Volakis, one the finance managers. Got me in and out and also very helpful and easy to work with. More
Experience buying a car through the Hyundai Gurnee branch was a nightmare. Leonides Garcia was an arrogant salesman who thinks he was doing me a favor by selling a Sonata from the start, which by the way tur was a nightmare. Leonides Garcia was an arrogant salesman who thinks he was doing me a favor by selling a Sonata from the start, which by the way turned out to be a lemon car due to the many non-repairable safety issues the vehicle had. My suggestion, choose other brands and stay away from this dealership. More
My recent purchase of a new Kona was positive and pleasant. Josh Galway was great to work with! He explained everything thoroughly, answered all of my questions, and followed up to ensure my satisfac pleasant. Josh Galway was great to work with! He explained everything thoroughly, answered all of my questions, and followed up to ensure my satisfaction. I'd highly recommend seeing Josh to purchase a vehicle. Zahir in Finance was also professional and gracious during my transaction. More
Would give them zero stars if I could. Nothing but games being played here. The sales manager actually wanted to arm wrestle for a deal! Stay away….they pull all the 1980’s tactics to try and make a games being played here. The sales manager actually wanted to arm wrestle for a deal! Stay away….they pull all the 1980’s tactics to try and make a deal then screw you in the end. Buyer beware! More