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Gurnee Hyundai

Gurnee, IL

4.7
1,441 Reviews

6251 Grand Avenue

Gurnee, IL

60031

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1,441 Reviews of Gurnee Hyundai

December 05, 2021

Mike was terrific and kind as we figured out our new lease. He explained everything and showed us how to use various new apps for our Hyundia Kona. I would recommend him to everyone who wants a new car! More

by kma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sprow
Dec 05, 2021 -

Gurnee Hyundai responded

Thank you for the great feedback and we are very delighted that our Sales Team provided you with great customer service throughout the lease on your new Hyundai Kona. We appreciate you and thank you for choosing to do business with Gurnee Hyundai.

December 04, 2021

Tony was so informative and helpful during my service appt. I would definitely rely on his advice and knowledge. More

by Gerimail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomy in the service department
Dec 04, 2021 -

Gurnee Hyundai responded

Hi there, Thank you for your positive review. We are thrilled you had an informative and helpful experience with our team here at Gurnee Hyundai. We are looking forward to your next visit for any of your automotive needs.

December 04, 2021

We had such a pleasant car buying experience at Gurnee Hyundai and with our amazing salesman, Matthew Carter. The dealership as a whole really outdid themselves in terms of service, demeanor, timeliness a More

by Jeremy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Carter
Dec 05, 2021 -

Gurnee Hyundai responded

Jeremy, we are very glad to know your experience was a pleasant one and our Sales Team provided you with top-notch customer service throughout the purchasing process. We appreciate you and thank you for doing business with Gurnee Hyundai.

December 03, 2021

As a manager, Leonidas needs to take lessons from someone who is actually mature and professional. Walking out of a room with a non sequitur is not an appropriate way to treat customers. Your salary depends More

by Carguru
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leonides Garcia
Dec 03, 2021 -

Gurnee Hyundai responded

Hi, Thank you for sharing your review for our Sales Team. I would like to learn more about your experience. Would you mind reaching out to me directly about your concerns? I hope to connect soon. Best, John Kokkalis General Manager (847) 249-1300

December 02, 2021

Tomy was very accommodating, in and out in 20 minutes. Great PR and very pleasing to work with! More

by jonathompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomy
Dec 02, 2021 -

Gurnee Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman's Gurnee Hyundai.

November 30, 2021

Timely and very pleasant took time to address me and my issue great job thanks More

by Wright423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 01, 2021 -

Gurnee Hyundai responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bob Rohrman's Gurnee Hyundai; we look forward to having you as one of our valued customers for many more years to come!

November 30, 2021

Gurnee Hyundai is great. They had my car in and out in a timely/professional manor. They kept me updated throughout my visit. More

by Joshua R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomy Lazzar
Nov 30, 2021 -

Gurnee Hyundai responded

Joshua, Thank you for taking the time to share your feedback with us. Tomy and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 29, 2021

Excellent service, I needed my car at noon and Josh moved everything to accomplish that with excellent quality. Nice Job guys! More

by cesaralzate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Nov 29, 2021 -

Gurnee Hyundai responded

Cesar, We are very happy to hear Josh provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 29, 2021

My salesperson Andres Garcia was very knowledgeable about the cars there and gave me a great deal and I’m definitely sharing with family and friends to come down and purchase a vehicle with Andres Friendly More

by Mecgee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Garcia, Leonides Garcia
Nov 29, 2021 -

Gurnee Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 29, 2021

Despite having my car for 7 weeks your service tech Tomy Lazzar kept me informed as to what was going on with the vehicle. Very helpful to any questions I had. More

by Korieyl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomy Lazzar
Nov 29, 2021 -

Gurnee Hyundai responded

Thank you so much for your kind words for Tomy and our team, and for taking the time to leave us this wonderful feedback!

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