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Gurnee Hyundai

Gurnee, IL

4.8
1,439 Reviews

6251 Grand Avenue

Gurnee, IL

60031

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1,439 Reviews of Gurnee Hyundai

December 25, 2021

Everyone was professional and courteous no problems whatsoever Angle made sure that we were well taken care of More

by KevinGallagher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Herlo, Antonio Ordorica
Dec 25, 2021 -

Gurnee Hyundai responded

Gurnee Hyundai wants to thank you for the five-star rating, we appreciate the comments regarding the visit!

December 21, 2021

If I could give 10 STARS I would! My salesman Matt and Roger wer extremely knowledgeable, not pushy at all and made me feel right at home. Also the pricing was unstoppable! More

by Wes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew, Roger De Vito
Dec 21, 2021 -

Gurnee Hyundai responded

Wes, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Matt and Roger can do to assist you, please do not hesitate to let us know. We are always happy to help!

Dec 21, 2021 -

Gurnee Hyundai responded

Wes, thank you for sharing your amazing review for us here at Gurnee Hyundai. We strive to provide the best service possible for our customers. Our Sales Team is truly the best.

December 19, 2021

Brian was very helpful with the purchase process of my genesis g70. He was very polite and made the process easy. Thank you More

by wagnercheryl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ziolko
Dec 19, 2021 -

Gurnee Hyundai responded

Thank you for taking the time to write a positive review! We're glad to hear our Sales Team was able to help you get into a great Genesis G70 and make your overall experience at our dealership easy. If you ever need help with your new Genesis G70, feel free to give us a call at Gurnee Hyundai.

December 19, 2021

Brian and the team were really helpful with helping me get a 2022 Hyundai Venue! More

by MK216
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ziolko
Dec 19, 2021 -

Gurnee Hyundai responded

Thank you for the excellent review! Congratulations on your new 2022 Hyundai Venue! Don't hesitate to reach out to us when we can work with you down the road at Gurnee Hyundai.

December 12, 2021

I will never go back sat there for three hours and never got a trade in value of my car vs new purchase price of new car. Salesman kept pushing a document to sign before giving me the numbers! Very shady ! More

by s500
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know the name of salesman so pissed it doesn’t matter
Dec 12, 2021 -

Gurnee Hyundai responded

Hello, Thank you for visiting Bob Rohrman's Gurnee Hyundai's for your automotive needs. I would appreciate the opportunity to address further your feedback and any questions you might have about pricing. Please contact me at your convenience. John Kokkalis General Manager (847) 249-1300

Jan 01, 2022 -

s500 responded

I went to Ziegler Hyundai in Racine! I was there ten minutes and they told me the price of the new car and what my trade was worth! No xxxxxxx around so I purchased the car on the spot! You guys jerked me around for three hours! So glad I left

December 10, 2021

Great experience! Roger and Matt were very friendly and patient. I love my new car! I would definitely recommend anyone to come to Gurnee hyundia if they are looking for the best deal! More

by Dario
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Carter , Roger De Vito
Dec 10, 2021 -

Gurnee Hyundai responded

Hi Dario, Thank you for sharing the details of your great experience. We are happy that you found our Sales Department to be friendly and patient. Enjoy your purchase and we appreciate your recommendation. Thank you for choosing Gurnee Hyundai and we hope to see you again.

December 08, 2021

Thank you Roger for professional service it was a pleasure working with you again Your expertis e was a big factor for choosing this cars. 2020 Tucson and 2022 Tucson. I think your management shou More

by Robertsiwy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonides Garcia, Roger De Vito, Savannah Ray
Dec 09, 2021 -

Gurnee Hyundai responded

Robert, thanks so much for the positive review! It's a team effort here every day, as we strive to provide our customers with the best service possible. Congratulations on your new 2020 Hyundai Tucson and 2022 Hyundai Tucson, and should you ever have any questions, please don't hesitate to ask.

December 06, 2021

Good first time experience. I made an appt over the phone and mentioned at the time that I had a doctor’s appt and had to leave by 10:15am. When I checked in with Tomy and mentioned that I had to leave then, More

by dborosh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomy in service
Dec 06, 2021 -

Gurnee Hyundai responded

Thank you so much for your feedback! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be an overall positive one at Bob Rohrman's Gurnee Hyundai. Please don't hesitate to reach out if you need anything else.

December 05, 2021

Mike was terrific and kind as we figured out our new lease. He explained everything and showed us how to use various new apps for our Hyundia Kona. I would recommend him to everyone who wants a new car! More

by kma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sprow
Dec 05, 2021 -

Gurnee Hyundai responded

Thank you for the great feedback and we are very delighted that our Sales Team provided you with great customer service throughout the lease on your new Hyundai Kona. We appreciate you and thank you for choosing to do business with Gurnee Hyundai.

December 04, 2021

Tony was so informative and helpful during my service appt. I would definitely rely on his advice and knowledge. More

by Gerimail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomy in the service department
Dec 04, 2021 -

Gurnee Hyundai responded

Hi there, Thank you for your positive review. We are thrilled you had an informative and helpful experience with our team here at Gurnee Hyundai. We are looking forward to your next visit for any of your automotive needs.

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