Gurnee Hyundai
Gurnee, IL
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1,439 Reviews of Gurnee Hyundai
Friendly service personnel and professional mechanics/auto technicians. Clean facility. plus love their coffee/mocha/latte machine. mechanics/auto technicians. Clean facility. plus love their coffee/mocha/latte machine. More
I really appreciate how they go that EXTRA MILE for you! I was a day early on my appointment and Tomy was super nice, not only did he squeeze me in but he also dropped my car off at my job since I couldn’t I was a day early on my appointment and Tomy was super nice, not only did he squeeze me in but he also dropped my car off at my job since I couldn’t leave. I hope Tomy stays, he is an asset to the dealership! 😊 More
They were unable to show the credit application was approved or the rate and payment without going there. Its an hour and a half drive. I just wanted the numbers and knowledge of the approval be f ore approved or the rate and payment without going there. Its an hour and a half drive. I just wanted the numbers and knowledge of the approval be f ore driving that far. More
Our Sales Rep seemed nice and very willing to help until he snuck on pass me on the offer sheet. I noticed in finance but got sidetracked and didn't review the information until I got home and put the USB F he snuck on pass me on the offer sheet. I noticed in finance but got sidetracked and didn't review the information until I got home and put the USB Flash Drive. Requested explanation and our Sales Rep said we must drive back 45 minutes to Gurnee from SEWI to discuss with the Sales Manager, I explained to the Sales Manager my concerns and he had no empathy in fact, states he would not have even sold the car at that price, it was too low. Obviously, we were not getting anywhere to resolve my concerns and it was obvious they just cared about selling a car and xxxxxx the customer financially during these pandemic times. More
Josh the Service Manager was excellent...took care of all my needs in a courteous and timely fashion. I brought in car for a sluggish engine and they fixed it under warranty and also completed a recall so i my needs in a courteous and timely fashion. I brought in car for a sluggish engine and they fixed it under warranty and also completed a recall so i didn't have to come back another day..THANK YOU Josh More