Gurnee Hyundai

First service for my new car. Check in was easy and friendly. Oil change and minor upgrades. Car was done when promised and no surprises. Prefer to use the dealership as they know how to service my car friendly. Oil change and minor upgrades. Car was done when promised and no surprises. Prefer to use the dealership as they know how to service my car. More

Everything was super easy. Scheduled in the app, got a reminder, drop off and pick up we a breeze. reminder, drop off and pick up we a breeze. More

Friendly service personnel and professional mechanics/auto technicians. Clean facility. plus love their coffee/mocha/latte machine. mechanics/auto technicians. Clean facility. plus love their coffee/mocha/latte machine. More

Today bought a Hyundai Ioniq. Javian Perry was my sales manager. Helped me to purchase vehicle. manager. Helped me to purchase vehicle. More

They understood my concerns and set me up with solutions to resolve them. And even took care of the recall I didn’t know about to resolve them. And even took care of the recall I didn’t know about More

I really appreciate how they go that EXTRA MILE for you! I was a day early on my appointment and Tomy was super nice, not only did he squeeze me in but he also dropped my car off at my job since I couldn’t I was a day early on my appointment and Tomy was super nice, not only did he squeeze me in but he also dropped my car off at my job since I couldn’t leave. I hope Tomy stays, he is an asset to the dealership! 😊 More

They were unable to show the credit application was approved or the rate and payment without going there. Its an hour and a half drive. I just wanted the numbers and knowledge of the approval be f ore approved or the rate and payment without going there. Its an hour and a half drive. I just wanted the numbers and knowledge of the approval be f ore driving that far. More

Bought a Santa Cruz, very easy experience and Brian was very helpful! Ask for Brian very helpful! Ask for Brian More

Our Sales Rep seemed nice and very willing to help until he snuck on pass me on the offer sheet. I noticed in finance but got sidetracked and didn't review the information until I got home and put the USB F he snuck on pass me on the offer sheet. I noticed in finance but got sidetracked and didn't review the information until I got home and put the USB Flash Drive. Requested explanation and our Sales Rep said we must drive back 45 minutes to Gurnee from SEWI to discuss with the Sales Manager, I explained to the Sales Manager my concerns and he had no empathy in fact, states he would not have even sold the car at that price, it was too low. Obviously, we were not getting anywhere to resolve my concerns and it was obvious they just cared about selling a car and xxxxxx the customer financially during these pandemic times. More

They were pleasant and efficient, everything you want from a dealership. Thank you Gerardo and team. from a dealership. Thank you Gerardo and team. More