
Gurnee Hyundai
Gurnee, IL
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1,441 Reviews of Gurnee Hyundai
In December 2021 I paid over $3000 to Gurnee Hyundai for my 2012 Santa Fe front suspension struts, linkages replacement job. A few days after the job I noticed that the technician did not replace the strut my 2012 Santa Fe front suspension struts, linkages replacement job. A few days after the job I noticed that the technician did not replace the strut caps as a result of the repair and indicated this to AARON MATHEWS then. At that time in December, Aaron Mathews told me he would make this right and I trusted him to do this. Many weeks later, today 5 Feb 2022, the service manager JOSHUA RAATZ says that I'm lying and the strut caps were never there when I brought the car in for work in the first place, and he will not replace these caps free of charge. I WILL NEVER DO ANY BUSINESS AT GURNEE HYUNDAI AGAIN. More
I was in for my first scheduled maintenance. Tomy took excellent care of me, kept me informed and even sat in the vehicle with me to go through some of the work that was performed. Well done! excellent care of me, kept me informed and even sat in the vehicle with me to go through some of the work that was performed. Well done! More
I brought my 2021 Tucson in for 7500 service. They got me in right away, explained what is included and free as part of the purchase. Also left with a clean car :) me in right away, explained what is included and free as part of the purchase. Also left with a clean car :) More
Roger was very easy to talk with,Made is feel Roger was very easy to talk with, Made is feel comfortable with this purchase. His knowledge of the vehicle is exceptional. I would definitely recom Roger was very easy to talk with, Made is feel comfortable with this purchase. His knowledge of the vehicle is exceptional. I would definitely recommend this dealership. Thanksgiving you More
Brought car in for oil change and recall. No pressure for any other service. Car was done in time specified. All in all, good experience. Service advisor was Gerardo any other service. Car was done in time specified. All in all, good experience. Service advisor was Gerardo More