Gunn Honda - Service Center

Quality work. Very good communication of work needed. Silly to have to use 15 words Silly to have to use 15 words More

The service center team repaired my car and provided excellent customer service. Toni kept me updated with text messages, which was so convenient. Thank you!! excellent customer service. Toni kept me updated with text messages, which was so convenient. Thank you!! More

I have been going to Gunn Honda for over 20 years. Yes I did shop around in San Antonio and considered other dealership but this particular one maintains a service department that secured my choice drew to did shop around in San Antonio and considered other dealership but this particular one maintains a service department that secured my choice drew to bring my business there and get my vehicles for my family. Joseph Tolaver is great!! He’s my Service manager and he has been positive, clear and always very supportive in every car crisis or minimal need we have had. I’d like to also mention give a honorable mention mention to Steve/service department manager as well. He also helped me trouble shoot and always reassured me that my vehicle was in the best shape when I heard or smelled anything unusual by always checking it out for the peace of mind and safe operation my vehicle. Another honorable mention to Damon Hinore who had recently stepped up answered a late call fir a failing battery a few days ago and told me what to do and how to followup. What dealer ship does that within minutes of closing? And he is not even a service manager!! These gentlemen are among others as well as a couple of the fellows in parts Dept that always impress on me the likelihood that I’ll have a good experience when I go there for any need concern or problem. Clone these guys or make sure you give them something significant to show you appreciate them.. people like this are even harder to find right now. As someone with over 40 years of experience in management and executive administration with services in quality of people based treatment, I would’ve cloned them if they were on my team. Keep them happy and keep them safe!! More

What seemed to be a possible transmission breakdown on a cross country road trip, turned out to be a software issue which was under warranty. That, and an additional recall issue was quickly fixed and we we cross country road trip, turned out to be a software issue which was under warranty. That, and an additional recall issue was quickly fixed and we were soon on our way, much to our relief! Thank you Joe Esparza! More

I have always had good service We bought our car there. Battery replacement too long. Battery replacement too long. More

I was there to get a vehicle serviced and I was extremely pleased with the service I got. I felt the level of service was worth the money. pleased with the service I got. I felt the level of service was worth the money. More

Very friendly and knowledgeable service employees, takes the time to explain all services and charges! the time to explain all services and charges! More

Great service department! Always does good work and my vehicle runs like new after service is completed. Good communications maintained throughout the service process so I know the work being done and ass vehicle runs like new after service is completed. Good communications maintained throughout the service process so I know the work being done and associated costs. More

Toni Simpson was extremely helpful and made my experience great! I hope manages my next visit when I return. great! I hope manages my next visit when I return. More

Excellent and attentive service. Personnel are friendly and courteous, knowledgeable, answer and explain our concerns. and courteous, knowledgeable, answer and explain our concerns. More