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Gunn Honda - Service Center

San Antonio, TX

4.7
2,049 Reviews
Today: 7:00 AM - 6:30 PM Open Now
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2,049 Reviews of Gunn Honda - Service Center

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April 29, 2022

Excellent service. Chad Ward kept me updated on progress and the work was completed in the time frame promised. More

by Wpeterson
Recommend Dealer
Yes
Employees Worked With
Chad Ward
Apr 30, 2022 -

Gunn Honda responded

Thank you, WPeterson! We’re glad Chad could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

April 27, 2022

Gunn Honda has always been professional and courteous when I bring my vehicle in for service. I never leave feeling disappointed or taken advantage of. More

by Chengfw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Apr 27, 2022 -

Gunn Honda responded

Thank you for your 5-star review, we appreciate your business and look forward to welcoming you back to Gunn Honda!

April 27, 2022

I have been with Gunn Honda for many years and always had an excellent experience. Either I buy a vehicle or do the maintenance, the price is reasonable and the people are very professional and friendly at t More

by louisemousseau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Ward
Apr 27, 2022 -

Gunn Honda responded

It is important our customers feel completely confident with the customer service they received, and it made us happy to read your review. If there are any other automotive needs, we can assist you with, please don't hesitate to call us or stop by. Thank you for your confidence and loyalty to Gunn Honda.

April 27, 2022

Excelente Atención Amabilidad experiencia rapidez disponibilidad tiempo ofrecen sharon Agua café y te cerca de mi casa More

by maricelah_@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Gunn Honda responded

¡Muchísimas gracias por visitarnos! Nos da gusto saber que le brindamos una experiencia excelente de servicio al cliente. Esperamos verte pronto.

April 15, 2022

I went in for an oil change. Pretty basic. But they were sloppy in doing the job. The express service technicians under-inflated all of my tires (30psi), which made my TPMS alert More

by PetworthPeter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Penn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Gunn Honda responded

Thanks for letting us know about your experience. We apologize for your experience and have passed along your comment to our service team.

April 13, 2022

Great customer service! Joseph communicated with about the progress of my vehicle in a timely manner. More

by jaycue79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Gunn Honda responded

Thank you! We’re glad Joseph could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

April 12, 2022

Stopped in to have a hood recall review to arrange an appointment for repair. Since I was from out of town - the service rep squeezed me in to see if the repair will be major or minor - if minor they wou More

by Liddtrebor
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Can not remember service reps name - was female
Apr 13, 2022 -

Gunn Honda responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

April 12, 2022

I had an issue with my battery. Easily scheduled a service appt online. Excellent service once I got there, they resolved my issue and communicated well throughout. I’ll definitely More

by Kat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby
Apr 13, 2022 -

Gunn Honda responded

It is important our customers feel completely confident with the customer service they received, and it made us happy to read your review. If there are any other automotive needs, we can assist you with, please don't hesitate to call us or stop by. Thank you!

April 10, 2022

Always efficient quick and friendly service reps. They understand what really needs to be done and are knowledgable of how much work can be done in the given time. More

by Regular guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

April 09, 2022

Alexis was so helpful from the minute we checked in to get our Honda evaluated! More

by bjg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Mendoza
Apr 11, 2022 -

Gunn Honda responded

Thank you! We’re glad Alexis could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

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