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Gunn Honda - Service Center

San Antonio, TX

4.8
2,041 Reviews

2,041 Reviews of Gunn Honda - Service Center

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October 10, 2022

Never plan to do car service there, takes to long time and they leaving the car at the lot, later I found the windshild water still empty, should dubble chack if the oil has been change or not!! Was visit More

by Mohammed Al-azzawi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
NA
Oct 11, 2022 -

Gunn Honda responded

Mohammed Al-azzawi, thank you for bringing this to our attention. We're truly sorry you had a bad experience. If you would like to discuss in what ways we can improve, please reach out to us directly. We'd love the opportunity to understand how we can better serve you moving forward. Thank you!

October 09, 2022

My assistant Bobby in express service was very helpful, provided me estimated waiting time and provided all around professional customer service. Thanks! More

by Nasasiosa777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby, Rebekah
Oct 11, 2022 -

Gunn Honda responded

Thank you, Nasasiosa777! We’re glad Bobby could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

October 08, 2022

Service personnel are always attentive to my concerns. This is my sixth Honda from Gunn in thirty years. The cars in their care live long lives. More

by bwillstrop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Pendergrass-Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

Gunn Honda responded

Thank you for the 5-star review. We appreciate your continued loyalty. We look forward to welcoming you back soon!

October 08, 2022

Service was fantastic! I had my vehicle and a new battery within 20 minutes!!! Shanti was great!!! More

by Chrisr040404
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shanti Vong
Oct 11, 2022 -

Gunn Honda responded

We are so glad to hear that! Thank you for choosing Gunn.

October 08, 2022

I have only used Gunn Honda dealership for both my Hondas over the years. Always available and friendly and I know when the work is performed (though pricey) I will be pleased! This latest visit was for a p More

by Honda2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Pastrano and Joe Esparza
Oct 11, 2022 -

Gunn Honda responded

Thank you! We’re glad Bobby could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

October 05, 2022

I always feel like I am treated in a very professional manner. Rosa is very clear in her explanation of work that needs to be done or has been completed. I have a good level of trust in her and in the wor More

by Jonna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Gunn Honda responded

Jonna, thank you for taking the time to leave this super 5-star review! We are so proud to know that Rosa delivered the excellent customer service we strive to provide each of our valued customers. Your referrals and recommendations mean a lot to us. We look forward to welcoming you back to Gunn Honda.

September 28, 2022

Great Service. No appointment and no hassle while out of town and didn’t even buy from them! More

by Jgonzo4111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parish Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Valague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Gunn Honda responded

Thanks so much! Hope to see you again soon.

September 28, 2022

Fast, courteous and easy to deal with. Service provider Joe Toepfer took the time to answer all my questions. More

by canonballjones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

September 27, 2022

They were kind, knowledgeable, and helpful! They got me in the same day to fix my a.c. And they even fixed a recall I didn’t know I had. I waited a few hours but they had a shuttle if I wanted More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Pendergrass-Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Valague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Gunn Honda responded

Thank you very much for the incredible 5-star review! We will be sharing your stellar comments with the rest of the team. Going above and beyond for our customers is what we are known for, and we are thrilled that we delivered that to you. We are extremely proud of the One. Simple. Price. sales model we developed to reduce the anxiety of buying a new or used vehicle and we are glad you agree! We appreciate your business and look forward to welcoming you back to Gunn Honda.

September 20, 2022

Prompt, courteous, kept me informed and gave a detailed explanation of the issues. We discussed resolutions options, with pricing. I am satisfied with the end results. More

by Brady_dh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Alaguine
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