2,061 Reviews of Gunn Honda - Service Center
More than I asked for I recently made a walk in visit to Gunn Service to get a vehicle Inspection. By the time the vehicle was completed, Joe had the car inspected and fixe I recently made a walk in visit to Gunn Service to get a vehicle Inspection. By the time the vehicle was completed, Joe had the car inspected and fixed one of the reverse lights too without me mentioning it.Kudos to Joe and whole Gunn team... This is my Go to Service place for my Accord and Pilot from now on. Anand. More
Great customer service Brought my suv on a Saturday without an appointment. The line was so long before it even opened. They had so many technicians on hand that my wait tim Brought my suv on a Saturday without an appointment. The line was so long before it even opened. They had so many technicians on hand that my wait time was 1 hour and 15 mins for a B1 service and a few additional services I requested. My service advisor gave me $50 off my services which helps out a lot. I'm a customer for life now with the awesome customer service I received. Thank you Gunn Honda!!!!!! More
Great Service Love the guys and gals at Gunn. Garland Berry and Dennis Hayes are always friendly and professional. I feel confident and safe driving my Honda after Love the guys and gals at Gunn. Garland Berry and Dennis Hayes are always friendly and professional. I feel confident and safe driving my Honda after I leave the Service Center. Will continue to service my Civic and one day buy a Pilot at Gunn. More
CRV Service I always receive excellent customer service at Gunn. That is the reason I always bring my vehicle to Gunn. My service advisor only provides what is ne I always receive excellent customer service at Gunn. That is the reason I always bring my vehicle to Gunn. My service advisor only provides what is needed. I trust that he will recommend only what is needed by my vehicle. More
Fast Service/Great Place to Wait Great service, completed earlier than allotted time,it is a great place to wait, so many options, I brought work to do and found nice table work spa Great service, completed earlier than allotted time,it is a great place to wait, so many options, I brought work to do and found nice table work space, with wi-fi, coffee ,water. Or I could have read or watched TV or sat outside near a soothing water fountain. Service person explained everything to me clearly. This is my second Honda van and I have had all service on both vans perfored at this dealership, of course it's convenient to my house, but I really do like the overall quality of service and easy access. More
Service to get car reprogrammed for new keys Was greeted right on time, fast efficient service. This is the second time Joe Toepfer has been my Service Manager--friendly, congenial - He's the be Was greeted right on time, fast efficient service. This is the second time Joe Toepfer has been my Service Manager--friendly, congenial - He's the best. More
excellent service Went in for routine maintenance. I was in and out in a jiffy. I was prepared to stay several hours. I got there early and was out by 8:15 am. Went in for routine maintenance. I was in and out in a jiffy. I was prepared to stay several hours. I got there early and was out by 8:15 am. More
Excellent Care I went in with the intent of getting all the needed service maintenance done on my vehicle. Once I arrived I was informed of the wait being over three I went in with the intent of getting all the needed service maintenance done on my vehicle. Once I arrived I was informed of the wait being over three hours long. I then asked to just have my vehicle's oil changed and to provide me with a quote of the remaining maintenance required - thinking, I can schedule an appointment later in the month because I didn't want to wait over the quoted wait time by adding additional work. I was lucky enough to have my service attendant be Alexis Mendoza. He insured that the oil change and all the needed maintenance will be done within the four hour wait, and he certainly kept his word! After the maintenance was completed, to my surprise he also offered a great deal for all the services rendered. Even checked if there were recalls on my vehicle, which is something I never thought to ask. He took really good care of my vehicle and I appreciate it. I hope he continues to provide this much care to each customer he assists. He is a terrific asset to your company and deserves to receive recognition. More
Excellent My service advisor was Donny, who took excellent care to ensure that all of my requested maintenance needs were completed. Thank you for a nice waiti My service advisor was Donny, who took excellent care to ensure that all of my requested maintenance needs were completed. Thank you for a nice waiting area as well. More
Gunn Honda is the place to go. Donny took the time to listen to my dissertation on my concerns about spending money on my 2005 Honda Pilot. He said he would make sure that only wha Donny took the time to listen to my dissertation on my concerns about spending money on my 2005 Honda Pilot. He said he would make sure that only what was needed would be considered and done. Nothing extra. At 116k miles, the timing belt was all I really needed now. All else was checked and even though after 116k miles other things could have been done, he had it thoroughly checked and he assured me all was good for now. He did however suggest that next time, I should probably get my spark plugs replaced. He was not pushy and was genuinely sincere. I will be back. Thanks Gunn. More