Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Grubbs INFINITI

Grapevine, TX

Overview
Employees
Reviews
Vehicles
4.8
2,172 Reviews
The Grubbs family has been in the automobile business since 1948 and we are still family owned and operated. We serve as your DFW INFINITI dealer, Fort Worth INFINITI dealer, Dallas INFINITI dealer, as well as the state of Texas and the entire nation for your new and used INFINITI needs. You'll witness our unique philosophy of great customer service in everything we do, from our superior line of new and pre-owned luxury automobiles, to our service facilities, and our unyielding commitment to making your experience of buying and owning an INFINITI as rewarding as driving one. Our web site will help you find the new or used car or SUV you are looking for, as well as introduce you to the Infiniti Total Ownership Experience. Whether you are thinking about a purchase or lease, our online inventory will make it easy to choose the right vehicle for you. Take a closer look at the Q50 and Q70 Sedans, Q60 Coupe, QX50, QX60, QX70 and the QX80. Please feel free to contact us, or better yet, visit our showroom. We look forward to meeting you in person in the near future.
Contact Dealership
View Awards

1500 E State Hwy 114

Grapevine, TX

76051

Directions

By Type

Showing 2,172 reviews

April 04, 2024

Grubbs has always taken great care of me. My salesman Ken Davis still stays in touch even though my purchase was 9 years ago! Luke was my service advisor today and did an excellent job! I app More

by jjpeach2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Snowden
Report | Print
May 30, 2024 -

Grubbs INFINITI responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

April 04, 2024

Efrain was my salesman, he really great and helpful. Overall I had an amazing experience! Everything was great More

by hallie frazier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Trammell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efrain
Report | Print
May 30, 2024 -

Grubbs INFINITI responded

Hi, thanks for highlighting some of our staff who helped make this a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

April 02, 2024

I was taken care of by Luke. He's AWESOME. He cares about taking care of his customers. More

by vpettay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke S.
Report | Print
May 30, 2024 -

Grubbs INFINITI responded

Hello, we're happy you found our staff to be so supportive during your experience here at Grubbs INFINITI, Ltd.. We sincerely thank you for the positive review, and look forward to seeing you again soon!

March 30, 2024

I have the best experience with Grubbs and the Service Department . Very attentive and professional More

by Vigil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
Report | Print
May 30, 2024 -

Grubbs INFINITI responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 27, 2024

We drove 100 miles to buy a car from grubbs. The best answer i can give is We would do it again First class experience and sometimes that is hard to say about buying a car. But not from gru More

by Grd52
Recommend Dealer
Yes
Employees Worked With
Raza I
5.0
This rating includes all reviews, with more weight given to recent reviews.
jerred drake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Trammell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Issac
Report | Print
May 30, 2024 -

Grubbs INFINITI responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 26, 2024

The buying process was quick and seamless. Adolfo went above and beyond with his service. More

by aprilmonarrez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adolfo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Grubbs INFINITI responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

March 23, 2024

Doug from the service department was Uber professional and efficient - his customer service was superb- completed the necessary work under the promised time - an overall excellent experience More

by Fdraphel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug - Service Dept
Report | Print
May 30, 2024 -

Grubbs INFINITI responded

Hello, we're happy you found our staff to be so supportive during your experience here at Grubbs INFINITI, Ltd.. We do hope we can be of assistance in the future. Take care!

March 21, 2024

I purchased a 2022 Chevy Silverado from Grubbs Infiniti of Grapevine TX in March 2024 and I was left very unsatisfied. I was an out of state buyer from the internet and was mislead about the condition and More

by Hamilton H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sean Sexton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Trammell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Grubbs INFINITI responded

Hi Hamilton, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Here at Grubbs INFINITI, Ltd., we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (817) 318-1200 to discuss ways we can better serve you in the future.

March 20, 2024

The dealership is beautiful, the staff are amazing and they go to great lengths to make the car buying experience way over the top.. More

by Upsman54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adolfo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miranda Padilla
Report | Print
May 30, 2024 -

Grubbs INFINITI responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 19, 2024

Ken Davis was professional and and quick to answer any and all questions. Great communication. More

by dm131
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Grubbs INFINITI responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

1
...
21
22
23
...
218