
Grubbs INFINITI
Grapevine, TX
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Luke Snowden has been my service advisor for the past 6+ months. I’ve been a customer since 2016, on second vehicle (my choice to upgrade from a 2015 to a 2021), and I continue to have a favorable experienc months. I’ve been a customer since 2016, on second vehicle (my choice to upgrade from a 2015 to a 2021), and I continue to have a favorable experience. I’ve had different advisors and my experiences with each of them have been stellar. Dany Prudencio (3+ years) was my advisor before Luke. They are professional, personable, respectful and honest. Responsive and just Nice gentlemen. More
Our salesman, Jerry Snyder, and everyone at the dealership was friendly and super helpful with making sure we were satisfied. Jerry also made sure we knew everything about the operation of our new dealership was friendly and super helpful with making sure we were satisfied. Jerry also made sure we knew everything about the operation of our new QX60. More
Thank goodness for my extended warranty! My service advisor, Matthew was excellent with his communication lots of delays before the service center could even get started on my car, but at le My service advisor, Matthew was excellent with his communication lots of delays before the service center could even get started on my car, but at least they were able to provide a loaner the entire time More
James and his team in the service department are awesome and always take care of what I need! Great bunch of guys that know what they are doing. and always take care of what I need! Great bunch of guys that know what they are doing. More
Good customer service. It was a quick process and Mary Wiggins was a professional and respectful salesperson. I am pleased with my purchase and would recommend the dealersh It was a quick process and Mary Wiggins was a professional and respectful salesperson. I am pleased with my purchase and would recommend the dealership to family and friends. More
Andrew Shannon pays attention and listens to the customer. I’m happy he id our new service writer since Dany got promoted. Thank you for assigning him to me. Very happy. customer. I’m happy he id our new service writer since Dany got promoted. Thank you for assigning him to me. Very happy. More