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Grubbs INFINITI

Grapevine, TX

4.8
2,121 Reviews

1500 E State Hwy 114

Grapevine, TX

76051

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Showing 2,121 reviews

July 13, 2024

Luke Snowden has been my service advisor for the past 6+ months. I’ve been a customer since 2016, on second vehicle (my choice to upgrade from a 2015 to a 2021), and I continue to have a favorable experienc More

by mzexecutive8242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Snowden, my current Service Advisor , Danny Prudencio
July 09, 2024

Our salesman, Jerry Snyder, and everyone at the dealership was friendly and super helpful with making sure we were satisfied. Jerry also made sure we knew everything about the operation of our new More

by Sheila.Odom4789
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Snyder, Michael Trammell
June 23, 2024

This is my 2nd purchase from Grubbs. Both times has been awesome from start to finish More

by green.charita
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Webster
June 20, 2024

Thank goodness for my extended warranty! My service advisor, Matthew was excellent with his communication lots of delays before the service center could even get started on my car, but at le More

by Lsk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Bennett
June 20, 2024

Great service with a wonderful service advisor whose name is Mitchell Shutter. It is always a pleasure. .. More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Marquez, Danny Prudencio
June 19, 2024

James and his team in the service department are awesome and always take care of what I need! Great bunch of guys that know what they are doing. More

by Scrottell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James, Luke, Danny , Danny Prudencio
June 19, 2024

Took forever to come to a deal. Then they were to get the car ready and didn't. More

by Robert Suarez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alan Alfano
June 18, 2024

Good customer service. It was a quick process and Mary Wiggins was a professional and respectful salesperson. I am pleased with my purchase and would recommend the dealersh More

by Felicia H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Wiggins
June 18, 2024

Andrew Shannon pays attention and listens to the customer. I’m happy he id our new service writer since Dany got promoted. Thank you for assigning him to me. Very happy. More

by Bwcornett50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Shannon, Danny Prudencio
June 17, 2024

The service was great from beginning to the end. They’re very friendly and professional. More

by vnelson3077
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Trammell
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