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Grubbs INFINITI

Grapevine, TX

4.8
2,108 Reviews

1500 E State Hwy 114

Grapevine, TX

76051

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Showing 2,108 reviews

August 07, 2024

Thank you for your outstanding service. Your professionalism and attention to detail exceeded my expectations. I appreciate Doug's expertise and efficient communication throughout the proce More

by Ljacobs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Moran
July 29, 2024

Going in, I knew my situation was “ugly” and that it would take a miracle for them to present something I was happy with. Several other dealerships had tried to help but failed; of course, they didn’t p More

by INFQX60 Girl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Atwater
July 26, 2024

This was the worst car buying experience I’ve ever had. I wish I could give -5 stars. I didn’t leave with the car that I came in for (that was my mistake) but I still left with a vehicle thinking they were More

by rsallen25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jerry Snyder, Angel Steinsdoerfer
July 24, 2024

Great customer service and find ways to get the vehicle you want with a smile More

by springrun38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LaCresha
July 18, 2024

Service team is excellent. Customer care is is over the top. Excellent to work with More

by Weston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, Tran
July 14, 2024

The level of care I received at Grubbs was outstanding. The technicians were able to diagnose the problem, which had been elusive. I am very pleased with the service and Dany Prudencio, in particular. More

by cak4444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzy, Danny Prudencio
July 13, 2024

The service manager who assisted me did a super job, I let him know I will be using him again. More

by thomplay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Snowden
July 13, 2024

Luke Snowden has been my service advisor for the past 6+ months. I’ve been a customer since 2016, on second vehicle (my choice to upgrade from a 2015 to a 2021), and I continue to have a favorable experienc More

by mzexecutive8242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Snowden, my current Service Advisor , Danny Prudencio
July 09, 2024

Our salesman, Jerry Snyder, and everyone at the dealership was friendly and super helpful with making sure we were satisfied. Jerry also made sure we knew everything about the operation of our new More

by Sheila.Odom4789
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Snyder, Michael Trammell
June 23, 2024

This is my 2nd purchase from Grubbs. Both times has been awesome from start to finish More

by green.charita
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Webster
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