Group 1 GMC Westside
El Paso, TX
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The initial buying experience was a bit rocky as I was on my way from out of town to buy the truck only to be told the truck was sold an hour and a half into my trip. After I turned around and made it back my way from out of town to buy the truck only to be told the truck was sold an hour and a half into my trip. After I turned around and made it back home, I was told to go back as the sale didn’t go through and they can still sell it to me. I love the truck so took the 4 1/2 hr trip to El Paso. Aside from that little mishap, the sale went fairly smooth. The salesman Sergio was very nice and professional. Because he knew that I was on my way to get the truck, he made sure it was ready as soon as I got there. He had started the paperwork and the process went by pretty quick. The truck is extremely nice and Sergio was great help. More
I always have great service and customer satisfaction. Their knowledge of my vehicles and expedient timing is beyond expectation. I do not take my vehicles anywhere else. I recomend if you want great serv Their knowledge of my vehicles and expedient timing is beyond expectation. I do not take my vehicles anywhere else. I recomend if you want great service and knowledge of your vehicle. Shamaley GMC is the place to go. More
I felt my service advisor Anthony did an okay job, he could of done better with the service he did for me. I did request an invoice of what was wrong with my vehicle and never did. I feel like he could o could of done better with the service he did for me. I did request an invoice of what was wrong with my vehicle and never did. I feel like he could of kept me up to date with my vehicle without me calling or texting him every 4 hours. I know they are busy, but my vehicle was there for a week. More
I was impressed with the quick and thorough service. They offered me multiple service requirements but did not press them on me. They identified a nail in a tire that could have resulted in some serious They offered me multiple service requirements but did not press them on me. They identified a nail in a tire that could have resulted in some serious problems for me. Thank you, I’ll be back. More
The services of my vehicles were carried out in another agency but when buying in this agency and bringing my vehicle to service it is completely different, it is an excellent service and change for the be agency but when buying in this agency and bringing my vehicle to service it is completely different, it is an excellent service and change for the better More

