Group 1 GMC Westside

Unfortunately, service advisor did not come across as transparent and knowlegeable. Prices could not clearly be explained and changed. First time I have encountered lack of quality service. transparent and knowlegeable. Prices could not clearly be explained and changed. First time I have encountered lack of quality service. More

Overall buying experience was great! It’s my first time owning a GMC Sierra and Austin B. was super helpful through the whole process. It’s my first time owning a GMC Sierra and Austin B. was super helpful through the whole process. More

There was excellent service from the staff. They have great selection and the staff was very attentive. They have great selection and the staff was very attentive. More

It was terrible. They raised the price of an oil change by $34 and reduced the service. They raised the price of an oil change by $34 and reduced the service. More

This was our best experience ever as buyers. We are recommending to everyone we know. A total win! We are recommending to everyone we know. A total win! More

I got sold a 2023 CPO truck and was told that the truck was going to have a bumper to bumper added on top of the already expired factory warranty. I decided to with the CPO truck as it was going to have wa was going to have a bumper to bumper added on top of the already expired factory warranty. I decided to with the CPO truck as it was going to have warranty until the 100,000 miles. At the first service I was told the truck did not have bumper to bumper only the extended warranty. That was a big down side as it was a contributing factory when purchasing a CPO rather than new. In addition to that I have been taking the truck serval times for a vibration and every time the recommended fix is a rotation and balancing of tires. The truck continues to vibrate! The service center had the truck for a week and told me that the vibration got a little better but it was probably the tires. The tires are new with less than 2,000 as I had just changed them thinking that was the problem for the vibration. At this point I feel mislead into buying CPO and frustrated as this is my 3rd visit to service over the vibration and I get charged for services that do not fix the problem. I have had the truck for 9 months and have driven less than 7,000 miles. More

Very good job! Excellent Very good job! excEllent Very good job! Excellent Very good job! Excellent Excellent Very good job! excEllent Very good job! Excellent Very good job! Excellent More

Andy the service advisor took good care of me, kept me informed on the progress of my car , very satisfied informed on the progress of my car , very satisfied More

Jaime Velasco was quick to help us, he was patient, kind and was able to get us all the information we needed and was able to get us all the information we needed More

The sales and service team @ Group1GMC Westside are very knowledgeable and excellent service.Good job and keep up the good work ! See U @ my next service. knowledgeable and excellent service.Good job and keep up the good work ! See U @ my next service. More