Group 1 GMC Rivertown

I went online to schedule a test drive on a used Buick encore in Columbus, GA. The call center contacted me and setup an appointment for me to view it that afternoon. I was contacted by a salesman letting encore in Columbus, GA. The call center contacted me and setup an appointment for me to view it that afternoon. I was contacted by a salesman letting me know that he would be helping me. I got to the dealership (an hour from my house) only to find out the car I was interested in was in an overflow lot, not in Columbus, but in Tampa. I ended up getting an exceptional deal on an almost new (15,500 miles) car as a result. The staff was very helpful and polite. I would highly recommend this dealership! More

Rivertown Service Department is the best My service advisor David Jaime Stitcher really goes that extra mile to make sure you are taken care of hats off to Jamie really appreciated advisor David Jaime Stitcher really goes that extra mile to make sure you are taken care of hats off to Jamie really appreciated More

Excellent service and very customer service experience with Mike in service dept. Thank you very much. with Mike in service dept. Thank you very much. More

PROFESSIONAL, EXCEPTIONAL CUSTOMER SERVICE, QUICK AND FAST SERVICE. TOOK CARE OF MY ISSUE RIGHT AWAY. NO WAITING. HIGHLY RECOMMENDED. FAST SERVICE. TOOK CARE OF MY ISSUE RIGHT AWAY. NO WAITING. HIGHLY RECOMMENDED. More

Great service every time. Wait time before my truck was taken back was about 10 minutes and I was out of there in less than an hour. Appreciate the professionalism as well. Mi Wait time before my truck was taken back was about 10 minutes and I was out of there in less than an hour. Appreciate the professionalism as well. Michael is always great. More

Courteous and communicated very well. Job done as planned with no surprises or delays. I didn’t feel like I was a bother to them. Job done as planned with no surprises or delays. I didn’t feel like I was a bother to them. More

This dealership has always treated me well and got my service done promptly. My customer service rep is always to be commended! service done promptly. My customer service rep is always to be commended! More

Professional and excellent service. Staff listens and has excellent knowledge of any concerns I may have. Staff listens and has excellent knowledge of any concerns I may have. More

Good fast services. Don’t make the mistake of bringing a service coupon thinking you’ll pay the price on the coupon. Coupon for oil change was 49.95. Service cost was 79 Don’t make the mistake of bringing a service coupon thinking you’ll pay the price on the coupon. Coupon for oil change was 49.95. Service cost was 79.99 using the coupon. I am Not happy about that! If you going to mail me a coupon for service of the vehicle I bought from your dealership and get serviced at your dealership reminding me that service may soon be due, then stop false advertising stating that’s not for your vehicle when it’s time to pay. I’d rather not receive a coupon at all. More

The service is always great. Mckenzie Gooden is always friendly and courteous. She always go over the services with me and treats me with a caring attitude. Mckenzie Gooden is always friendly and courteous. She always go over the services with me and treats me with a caring attitude. More