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Group 1 GMC Rivertown

Columbus, GA

Overview
Reviews
Vehicles
4.6
501 Reviews
Call Dealership (706) 327-1224
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1661 Whittlesey Rd

Columbus, GA

31904

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Showing 501 reviews

June 11, 2024

From the moment I arrived I was greeted with a smile and a slight joke 🤗 Jeff explained everything to me and kept me informed on how much longer it would be before my car was ready. Also they took care of More

by NOPAYNE37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff, Digital AirStrike
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Jun 11, 2024 -

NOPAYNE37 responded

From the moment I arrived I was greeted with a smile and a slight joke 🤗 Jeff explained everything to me and kept me informed on how much longer it would be before my car was ready. Also they took care of the recall that was on the vehicle. Jeff offered me coffee water and pop corn what a treat 🤗. What excellent customer service. Even the area where I ordered my mat the sippy person was very helpful with my order.

June 07, 2024

Rivertown GMC was straight forward from the beginning and got my vehicle fixed quickly. Stewart and the technician were awesome! More

by mw404151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stewart
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Jun 09, 2024 -

Group 1 GMC Rivertown responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 04, 2024

Mr. Clark from the service department was awesome. Best customer service I’ve ever experienced. I will definitely be bringing my truck back for all of my services. More

by Green
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Clark , Digital AirStrike
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Jun 06, 2024 -

Group 1 GMC Rivertown responded

We are delighted to hear about your exceptional experience with Clark in our service department. We appreciate your kind words and look forward to welcoming you and your truck back for future services at Rivertown Buick GMC. Sincerely, The Rivertown Buick GMC Team

June 04, 2024

My Salesman Carlos and every associate there was professional, courteous, and just a pleasure to engage with, making me feel right at home. More

by Nate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaitlin, Digital AirStrike
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Jun 06, 2024 -

Group 1 GMC Rivertown responded

Thank you, Nate, for the kind words about your experience with Rivertown Buick GMC. We are thrilled to hear that Carlos and our team provided you with excellent service. We aim to make every customer feel at home and we are delighted that you felt that way. We look forward to serving you again in the future and providing you with the same level of exceptional service. Sincerely, The Rivertown Buick GMC Team

June 04, 2024

I’ve bought three trucks from this dealership no problem with any of them and service is second to none. I would say their prices comparable to anybody’s and the people are nice. More

by Wayne Foster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike and Greg
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Jun 06, 2024 -

Group 1 GMC Rivertown responded

Thank you, Wayne, for sharing your positive experience with us at Rivertown Buick GMC. We are thrilled to hear that you have purchased three trucks from our dealership and that you have had no issues with any of them. We strive to provide top-notch service, fair prices, and a friendly environment for all our customers. We appreciate your loyalty and recommendation. Looking forward to serving you again in the future! Sincerely, The Rivertown Buick GMC Team

June 01, 2024

It is a very good to buy a car of truck from,they treat their customers very kindly More

by jSteverson22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Stitcher , Digital AirStrike
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Jun 03, 2024 -

Group 1 GMC Rivertown responded

Hello, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

May 26, 2024

Friendly staff upon arrival at dealership salesman Holding wasted no time making me feel comfortable More

by Jcwright0977
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
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May 27, 2024 -

Group 1 GMC Rivertown responded

Congratulations on your new vehicle! We're thrilled that Holding provided you with a comfortable sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 22, 2024

My rating is of the service department. Jaime was our service advisor and was excellent to work with. He kept in contact with us and had the job finished in a timely manner. More

by lnash290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not use internet
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May 24, 2024 -

Group 1 GMC Rivertown responded

We're delighted to learn about your positive experience and the excellent assistance provided by Jaime! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 17, 2024

I EXPERIENCED EXCELLENT SERVICE DURING MY STAY AT THE DEALERSHIP. GREAT SERVICE TEAM! THANK YOU! More

by MY GMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
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May 21, 2024 -

Group 1 GMC Rivertown responded

We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 16, 2024

The service department kept me informed on my auto repair process thru out, my service, Michael was extremely nice and informative. The only negative thing was the Time to repair my auto. Thank you! More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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May 20, 2024 -

Group 1 GMC Rivertown responded

We're delighted to learn about your positive experience and the great assistance provided by Michael! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

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