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Group 1 GMC Rivertown

Columbus, GA

4.6
501 Reviews

1661 Whittlesey Rd

Columbus, GA

31904

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Showing 501 reviews

September 20, 2024

Vehicle was checked in on time and was finished in a timely manner. Very courtesy More

by mclogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Stitcher
Sep 22, 2024 -

Group 1 GMC Rivertown responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 19, 2024

Michael Clark and the service department makes sure my vehicles stay in excellent condition. Outstanding service! More

by Drew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Clark, Digital AirStrike
Sep 20, 2024 -

Group 1 GMC Rivertown responded

Thank you, Drew, for your fantastic review! We are thrilled to hear that our service department, led by Michael, is keeping your vehicles in excellent condition. Your satisfaction is our priority at Rivertown Buick GMC, and we appreciate your support. We look forward to seeing you again soon! Sincerely, The Rivertown Buick GMC Team

September 18, 2024

RiverTown GMC Buick has been my Go-To Dealer for Buying/Selling/Trading-In/Service since 2006. That's 18yrs of GREAT service! I'm very satisfied! Truly, Dennis F. Dreelin More

by dennis.dreelin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg, Jamie, Michael, & Stewart! Thanks, Digital AirStrike
Sep 20, 2024 -

Group 1 GMC Rivertown responded

Thank you, Dennis! We truly appreciate your loyalty to Rivertown Buick GMC over the past 18 years. It’s wonderful to hear that you’ve consistently received great service from us. We look forward to continuing to assist you with your buying, selling, and service needs in the future! Thank you for sharing your experience! Sincerely, The Rivertown Buick GMC Team

Sep 21, 2024 -

Group 1 GMC Rivertown responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 17, 2024

Wonderful service! Wonderful people! Helpful! Nice waiting area with delicious complimentary drinks and popcorn. Thanks More

by Nancy Sills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Sep 19, 2024 -

Group 1 GMC Rivertown responded

Thank you so much for your kind words, Nancy! We’re thrilled to hear that you enjoyed our service and amenities at Rivertown Buick GMC. We strive to create a comfortable experience for all our customers. We look forward to seeing you again soon! Sincerely, The Rivertown Buick GMC Team

Sep 21, 2024 -

Group 1 GMC Rivertown responded

Hi Nancy, we are so happy to read such a great review about Rivertown Buick GMC! We are always more than happy to assist you if anything else comes up. Take care!

September 17, 2024

Great 😊 service. Greg was very thorough with the inspection of the maintenance that my vehicle required. More

by pebjad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Sep 19, 2024 -

Group 1 GMC Rivertown responded

Thank you for your wonderful review! We’re thrilled to hear that you received great service and that Greg was thorough with the maintenance inspection for your vehicle. At Rivertown Buick GMC, we strive to provide the best for our customers. We look forward to seeing you again for your next visit! Sincerely, The Rivertown Buick GMC Team

September 13, 2024

My service manager is Greg McCart and he is a very special and caring person,the needs for my car is always. met and taken care of , he never stops until the job is fully completed to my satisfaction. More

by carolynmcdonald116
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg McCart, Robert, Digital AirStrike
Sep 14, 2024 -

Group 1 GMC Rivertown responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rivertown Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.

September 09, 2024

Great profesional customer service and excellent technician service. Michael took care of our vehicle fast. More

by on_the_way_19k@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael ( service department)
Sep 11, 2024 -

Group 1 GMC Rivertown responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 09, 2024

I would rather not commit. I have a few issues that I was told that it would rather More

by Wloret@aol.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Digital AirStrike
Sep 13, 2024 -

Group 1 GMC Rivertown responded

Wloret@aol.com, I apologize for any inconvenience you faced. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place on this visit. Robert Geary General Manager rgeary@RivertownAutomall.com

September 09, 2024

Prompt service for an unscheduled issue. Looked into the matter and recommended a solution for my problem More

by L Hutchens
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep
Sep 10, 2024 -

Group 1 GMC Rivertown responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

September 08, 2024

I went to get my vehicle seat fixed and actually left with a new vehicle. More

by yvonda.granger
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Sep 09, 2024 -

Group 1 GMC Rivertown responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

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