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Group 1 GMC Rivertown

Columbus, GA

Overview
Reviews
Vehicles
4.6
487 Reviews
Call Dealership (706) 327-1224

1661 Whittlesey Rd

Columbus, GA

31904

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Showing 487 reviews

March 01, 2026

Kevin and Kaleb are AMAZING! We got a full size SUV that needed a part replaced and they have done everything to expedite the process all while maintaining communication on what’ More

by Harleebutler94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Colangelo, Kaleb Spadaro, Digital AirStrike
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February 28, 2026

My car was at the dealership for nearly a month. I kept getting told, just a few more days, waiting on a part, waiting on a tool, ect. No work done on it until I complained to corporate. Then miracu More

by Disappointed Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg McCord , Digital AirStrike
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February 26, 2026

Very happy with the service I received today. My advisor was friendly and professional. The work was done in a timely manner. More

by pjhillip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Feb 27, 2026 -

Group 1 GMC Rivertown responded

Thank you for your wonderful review! Everyone at Rivertown GMC is delighted to know you were happy with the service provided. Delivering friendly and professional care is always the priority, and it’s great to hear expectations were met. Your feedback is sincerely appreciated, and the team looks forward to welcoming you back again soon. Sincerely, The Rivertown Buick GMC Team

February 26, 2026

Gmc gave me the best service. Their customer service is excellent. The accommodation comes with free coffee. More

by twinn37041
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa , Digital AirStrike
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Feb 27, 2026 -

Group 1 GMC Rivertown responded

Thank you for your feedback! We're thrilled to hear that you had a great experience at Rivertown GMC and enjoyed our excellent customer service. We appreciate your kind words and hope to see you again soon for another visit—coffee included! Sincerely, The Rivertown Buick GMC Team

February 21, 2026

The staff at Group 1 GMC Rivertown in Columbus Georgia went above and beyond to make our truck buying experience wonderful. Kaleb, Tim and Mr. Eddie were all professional and knowledgeable about the autos More

by Joblasengame
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Feb 21, 2026 -

Group 1 GMC Rivertown responded

Thank you for your fantastic review! We’re glad to hear that your truck-buying experience at Rivertown GMC was wonderful, and that Kaleb, Tim, and Eddie provided you with professional and knowledgeable service. We appreciate you making the drive from Arkansas to visit us, and we look forward to seeing you again soon! Sincerely, The Rivertown Buick GMC Team

Feb 22, 2026 -

Group 1 GMC Rivertown responded

Hi, we're so glad that we were able to go above and beyond your expectations. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 20, 2026

This dealership has been up front and very helpful. Although, today I took my GMC Sierra in for a planned service. The service representative was not helpful and did not answer my concerns and brushed More

by mcbland2412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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February 18, 2026

Lisa was very helpful. She was very knowledgeable and patient during the process. Thank you. More

by lwwilson49
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Feb 19, 2026 -

Group 1 GMC Rivertown responded

Thank you for your feedback! We’re glad to hear you found our team, especially Lisa, to be helpful, knowledgeable, and patient during your experience at Rivertown GMC. We look forward to assisting you again in the future! Sincerely, The Rivertown Buick GMC Team

February 17, 2026

Mike in the service dept restored my faith in this dealership. I’m coming back with my other vehicles because of Mikes excellent skills with customers. More

by Mzzgrinch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Feb 17, 2026 -

Group 1 GMC Rivertown responded

Thank you for your fantastic review! We're glad to hear that Mike in the service department was able to restore your faith in Rivertown GMC. It's great to know you plan to return with your other vehicles. We appreciate your kind words about Mike's customer service skills and look forward to assisting you again soon! Sincerely, The Rivertown Buick GMC Team

February 12, 2026

I'll always trust Michael ZZ Clarke in the service center to coordinate my vehicle repairs! He's been guiding me in the right direction for over 20 years, and I can't imagine going anywhere else. More

by Kia Tee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael ZZ Clarke
Report | Print
Feb 13, 2026 -

Group 1 GMC Rivertown responded

Thank you for your wonderful review! We're thrilled to hear that you have trusted Michael in our service center for over 20 years. It's great to know he has been able to guide you through your vehicle repairs. We appreciate your loyalty to Rivertown GMC and look forward to assisting you for many more years to come! Sincerely, The Rivertown Buick GMC Team

February 12, 2026

My service advisor, Keshia Muse, was awesome. She advised me on everything that was going on with my car from front start to finish. I will definitely be back with any car service that I need. More

by sshiver06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keshia Muse
Report | Print
Feb 13, 2026 -

Group 1 GMC Rivertown responded

Thank you for your wonderful review! We're thrilled to hear that Keshia provided you with outstanding service from start to finish. At Rivertown GMC, we strive to keep our customers informed and satisfied, and it's great to know we met your expectations. We look forward to seeing you again for any future car service needs! Sincerely, The Rivertown Buick GMC Team

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