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Group 1 Ford of South Austin

Austin, TX

4.7
2,552 Reviews
Group 1 Ford of South Austin is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Dripping Springs and Buda. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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5000 IH-35 S

Austin, TX

78745

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Showing 2,552 reviews

March 26, 2026

Service was prompt and as advertised even though I didn't buy my truck there... More

by dkkm
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicola Romano
March 26, 2026

Everyone was very friendly & efficient! I was very pleased with the service!! The place was clean & orderly! More

by janicelsl
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2026

Best Ford service in Central Texas, and the top reason I will likely buy my next Ford from here. More

by mdev
Service Price Transparency
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Yes
Employees Worked With
Andrew Sommerville, Lafayette
March 26, 2026

Quick and reliable service. They are always glad to see us and are always transparent about pricing. More

by Hccraig
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2026

We found our perfect car. They had lots of inventory and the prices were good and the service was very quick and helpful would definitely recommend! More

by Thompson14
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Raphael Lee
March 24, 2026

Fast service and a friendly, honest team. Communication was prompt, and the warranty process was handled well. It would be even better if loaner cars were available during repairs. Increasing More

by ericw
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Recommend Dealer
Yes
Employees Worked With
Lafayette
Mar 26, 2026 -

Group 1 Ford of South Austin responded

Hello Ericw, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 23, 2026

At Maxwell Ford, there is great customer service! My car was ready the same day. Thank you. More

by byrdlet
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Greg Kimball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2026 -

Group 1 Ford of South Austin responded

Hello, we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

March 21, 2026

Buyer Beware! I was in process of buying 2025 Ranger Raptor, Eric the sales rep initially stated he could remove the "Gold Warranty" fee of $1995 to lower the pri More

by ATXHolleran
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eric
Mar 27, 2026 -

Group 1 Ford of South Austin responded

John- I am not sure what specifically was said on your deal, but after reviewing your file it appears that you wanted thousands more for your trade in than the fair market value it appraised for. I am sorry we could not come to terms on your car deal, but if we can help out or find you another vehicle that may work please let us know. We would be happy to help.   Steve Cargo Used Car Director - Group 1 Ford of South Austin scargo@Group1Auto.com 512 443 5000

March 21, 2026

As usual, the service was thorough, professional, considerate, and timely. I am grateful for Maxwell Ford. More

by ray zachary
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Recommend Dealer
Yes
Employees Worked With
John Sullivan
Mar 24, 2026 -

Group 1 Ford of South Austin responded

Hi Ray, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

March 21, 2026

We have been customers for ford for years but as of late we have only had terrible experiences. More

by Juliadonovan89
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Recommend Dealer
No
Employees Worked With
Shawni
Mar 25, 2026 -

Group 1 Ford of South Austin responded

I'm sorry for the inconvenience you faced regarding the poor service experience. To assist you further, could you kindly reach out to me? It seems I couldn't locate your name in our database with the name provided in your review, so I would greatly appreciate it if you could get in touch with me at asommerville@group1auto.com. Looking forward to hearing from you so we can resolve this issue promptly. Thank you. Andrew Sommerville Service Drive Manager - Group 1 Ford of South Austin asommerville@group1auto.com

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