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Group 1 Ford of South Austin
Austin, TX
2,466 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,466 reviews
January 22, 2026
wanted to express my sincere gratitude for the outstanding service Shawnie (Shawndrel M. & Jose M.) provided on Jan 22 at 2pm. Your promptness to the beginning to the end... attention to detail, outstanding service Shawnie (Shawndrel M. & Jose M.) provided on Jan 22 at 2pm. Your promptness to the beginning to the end... attention to detail, was truly appreciated and made a significant positive impact on overall satisfaction here. These two were great and will i ensure to recommend tthese two over at his FORD Group 1 South Austin. Shawnie & Jose, Thank you. You Rock! You made this experience a 5 Star More
by Natalie Valdez
Employees Worked With
Shawndrel Mowatt & Jose Mazariegou
January 21, 2026
The customer service is great at this location. My advisor Jeremy kept me informed of the progress on my car from start to finish. Very impressed! My advisor Jeremy kept me informed of the progress on my car from start to finish. Very impressed! More
by jorae55
Employees Worked With
Jeremy
January 21, 2026
I had the pleasure of dealing with Jorge Sevilla and he was totally professional and prepared to go out of his way to help me choose a car. This dealership is the best Ford retailer in Austin was totally professional and prepared to go out of his way to help me choose a car. This dealership is the best Ford retailer in Austin More
by Tonyp70
Employees Worked With
Jorge Sevilla
January 20, 2026
Everytime I bring my expedition in for service, I am more than satisfied. They always go above and beyond to make sure I understand the work being done. Last time I was there Jackie helped me in the ser more than satisfied. They always go above and beyond to make sure I understand the work being done. Last time I was there Jackie helped me in the service center was very communicative and helpful. They always get my car back to me super quick! I can't say enough great things about them. More
by Brandi S.
Employees Worked With
Jacklyn (Jackie)
January 16, 2026
I worked with Kimble while selling my car. From start to finish, he was honest, patient, and straightforward. He took the time to explain the appraisal process clearly, answered all of my ques From start to finish, he was honest, patient, and straightforward. He took the time to explain the appraisal process clearly, answered all of my questions, and never made me feel pressured or misled. Even when the situation was a bit complicated due to a recent lien payoff and title timing, he handled everything calmly. What stood out was his integrity. He was transparent about the numbers, respectful of my situation, and clearly cared about doing things the right way rather than just pushing a deal through. That kind of honesty is rare, and it made a stressful situation much easier. More
by Erina
Employees Worked With
Kimble Hayes
January 15, 2026
I was there for service. I can only comment on my service experience. 15 word minimum is discouraging me from completing this survey I can only comment on my service experience. 15 word minimum is discouraging me from completing this survey More
by K Carlin
Employees Worked With
Shawndrel Mowatt (Shaunie)
