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Group 1 Ford of Rockwall

Rockwall, TX

Overview
Reviews
Vehicles
4.8
1,834 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,834 reviews

October 02, 2025

In and out with a new truck, great people. Made the car buying experience and enjoyable one. Would recommend to anyone in the market for a vehicle. More

by davenym02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerime
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Oct 04, 2025 -

Group 1 Ford of Rockwall responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

October 02, 2025

The sale rep and GM worked to get the vehicle to the price I was looking for and work reverently to complete all the paperwork. It was an easy process. More

by hunplum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gustavo Contreras
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Oct 04, 2025 -

Group 1 Ford of Rockwall responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rockwall Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 01, 2025

Great service on my car. Merri took really great care of me. Great communication and explanations of everything. More

by meb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marri
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Oct 04, 2025 -

Group 1 Ford of Rockwall responded

Hi, we are so happy to read such a great review about Rockwall Ford! If you have any further questions, please give us a call. We're always happy to help!

October 01, 2025

Service was done to my satisfaction. Maddy handled the difficult task of getting the car repaired very well. More

by louobando2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddy
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Oct 04, 2025 -

Group 1 Ford of Rockwall responded

Hi, we are so happy to read such a great review about Rockwall Ford! If you have any further questions, please give us a call. We're always happy to help!

September 30, 2025

There are probably 5 or 6 Ford dealers closer to my home but I gladly drive by them to get to Rockwall Ford. Their service is 1st class and my service manager Merri takes great care of me and my cars. I ha More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri Jardon
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Oct 04, 2025 -

Group 1 Ford of Rockwall responded

Hi John, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 27, 2025

My advisor was great and very helpful. Very respectful. She took very good care of me and my vehicle. More

by hodgeberkle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddy, Thomas
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Oct 02, 2025 -

Group 1 Ford of Rockwall responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 26, 2025

Maddie is the best service advisor! I highly recommend the service department and for sales call Misty! More

by Russol13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie
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Sep 28, 2025 -

Group 1 Ford of Rockwall responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rockwall Ford. If you have any further questions, please give us a call. We're always happy to help!

September 26, 2025

That was a grate experience for me the best experience I had in any ford dealership and I vising last of them thank you so very very much I think I will stay your customer for long long time time thanks ag More

by luga41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton walter
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Sep 28, 2025 -

Group 1 Ford of Rockwall responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

September 26, 2025

Another great service experience. Sunday hours are so very helpful in scheduling service on the weekend More

by nickgomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shea
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Oct 02, 2025 -

Group 1 Ford of Rockwall responded

Hi, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

September 25, 2025

There is no excuse for an American manufacturer to allow their dealerships exclusive rights for diagnostics at such high hourly rates. Do you really want me to buy from a foreign manufacturer? Their hourl More

by Tomgilliland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ford!
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Sep 25, 2025 -

Group 1 Ford of Rockwall responded

Thank you for the feedback Tom. I am intentional about surveying local competitors pricing so we can stay competitive on our maintenance prices. I am confident you will find we have some of the lowest prices in our area for your maintenance items. I would appreciate a call if you have a particular service that is priced to high. Thank you sir and appreciate your help. Buddy Mays Service Manager (972) 290-2263 wmays@group1auto.com

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