Group 1 Ford of Rockwall

Tom met me as I pulled up and got my advisor Mike who was very helpful in getting my request for a tune up, drive belt and alignment in addition to the two recalls for my 2018 Explorer: very helpful in getting my request for a tune up, drive belt and alignment in addition to the two recalls for my 2018 Explorer: More

Came in for a recall service. Micheal in the service center went above and beyond keeping me informed on what was being repaired. Best experience I’ve ever had at a dealership for Micheal in the service center went above and beyond keeping me informed on what was being repaired. Best experience I’ve ever had at a dealership for anything. More

Was very helpful and quick with service. Explained what I was needing and was honest about possible outcomes Explained what I was needing and was honest about possible outcomes More

Maddie was fantastic with getting my truck up & running again. Wouldn’t take my truck anywhere else again. Wouldn’t take my truck anywhere else More

It was very nice to have my issues resolved so quickly by the dealer. They kept me informed on the repairs and timing. the dealer. They kept me informed on the repairs and timing. More

Treated me well at the service department when I brought my car in for service. my car in for service. More

Friendly sales and finance professionals make the purchase and delivery very easy. They will work with you to ensure your happy with your purchase. purchase and delivery very easy. They will work with you to ensure your happy with your purchase. More

The dealership is top notch! ! Everyone was over the top nice and helpful. My salesman Hubs, was the best salesman that I have ever worked with. I have bought several new vehicles ! Everyone was over the top nice and helpful. My salesman Hubs, was the best salesman that I have ever worked with. I have bought several new vehicles in my life and Hubs was by for the most helpful and friendly from start to finish!! I drove over an hour to the dealership and I will do it again in the future!! It was well worth the drive and the time for the Outstanding quality that I was given!! I would recommend them to anyone who wants a wonderful experience in buying a vehicle.. choose Rockwall Ford!! They will make you feel better about your experience on buying a vehicle Promise!! More

Actually, I've never been to the dealer. Everything is really good, everyone is friendly and agile. Mr. Keith has received my case. And everything you just need to go back to sleep to get we Everything is really good, everyone is friendly and agile. Mr. Keith has received my case. And everything you just need to go back to sleep to get well and then wait for him to come and get the car. Everything only in 3 hours. I really didn't expect it. I thought I would have to leave to get the car the next day. You guys are amazing. More

Service was courteous, responsive, and relatively timely. Waiting room was clean and comfortable. Coffee and snacks were provided. Waiting room was clean and comfortable. Coffee and snacks were provided. More