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Group 1 Ford of Rockwall

Rockwall, TX

Overview
Reviews
Vehicles
4.8
1,927 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,927 reviews

January 23, 2026

First time using for service on F-150. Very efficient, reasonably priced and finished when they said it would be. No hard sell by Service Tech. Will go back. More

by Cgswan76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri
Report | Print
Jan 24, 2026 -

Group 1 Ford of Rockwall responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 22, 2026

Jaun was very kind and professional and service was quick and good. Very good experience More

by amantekbali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Jan 22, 2026 -

Group 1 Ford of Rockwall responded

Hi, thanks for your praise and kind comments about Jaun. We are always more than happy to assist you if anything else comes up. Take care!

January 22, 2026

Got me taken care and a rental so I wouldn’t miss work. Thanks Kris More

by Mre2686
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris
Report | Print
Jan 24, 2026 -

Group 1 Ford of Rockwall responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

January 22, 2026

Group 1 service department has great customer service, very prompt, and Javier kept me up to date while waited on my vehicle. More

by gmartinez75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Report | Print
Jan 24, 2026 -

Group 1 Ford of Rockwall responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 22, 2026

My experience here in the past (2 years ago) was not good. I reluctantly tried again. This time Mady made sure I was always informed. In the past I was told at least 8 to 10 things needed immediate r More

by Kyleholt0121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mady
Report | Print
Jan 24, 2026 -

Group 1 Ford of Rockwall responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 20, 2026

Our car has been well serviced in a timely manner during our recent visit in Jan. 2026 - thank you. More

by David1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris
Report | Print
Jan 21, 2026 -

Group 1 Ford of Rockwall responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 19, 2026

I had a very easy and positive experience. My service writer, Merri, was very professional and attentive. They had my vehicle's warranty service completed within 3 hours. More

by cc.clark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri Jordan
Report | Print
Jan 21, 2026 -

Group 1 Ford of Rockwall responded

Hi, we're happy you found Merri to be so supportive during your experience here at Group 1 Ford of Rockwall. If you have any further questions, please don't hesitate to reach out!

January 16, 2026

Great service. Juan the service writer was great. The work was done as promised. Satisfied. More

by themoedog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Jan 16, 2026 -

Group 1 Ford of Rockwall responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Ford of Rockwall. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 16, 2026

Excellent - punctual - great follow up and very knowledgeable of product and courteous ! Definitely would go back again More

by dukethorson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob
Report | Print
Jan 17, 2026 -

Group 1 Ford of Rockwall responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 15, 2026

I don’t care so much for the dealership itself, but working with Tina makes me continue to come back. More

by Macias.angm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina
Report | Print
Jan 16, 2026 -

Group 1 Ford of Rockwall responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

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