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Group 1 Ford of Rockwall

Rockwall, TX

Overview
Reviews
Vehicles
4.8
1,834 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,834 reviews

November 04, 2025

Staff was friendly and professional. Made the buying experience relaxed and enjoyable, I will shop here again More

by jdurbin21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morris
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November 04, 2025

Fast and quick service would definitely recommend to friends and family!!! Got my truck fixed in a hurry More

by soldierpage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No idea
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Nov 05, 2025 -

Group 1 Ford of Rockwall responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 03, 2025

Great experience! Stuck the the number they gave me and didn’t add on random fees. More

by Kshannon1204
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cavelius Pugh
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Nov 04, 2025 -

Group 1 Ford of Rockwall responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 03, 2025

They are very professional and knowledgeable. Kris Wade is a great advisor he is always very helpful. More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Wade
Report | Print
Nov 04, 2025 -

Group 1 Ford of Rockwall responded

Hi Jose, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Rockwall. If you're ever in need of more help, please let us know!

November 03, 2025

They always communicate well with initial duration of the service, any issues that have been found including the updated costs More

by steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
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Nov 04, 2025 -

Group 1 Ford of Rockwall responded

Hi Steve, we're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

November 01, 2025

Great customer service even drove up to Oklahoma to drive a trade down. Which was a great way of showing customer service and getting a deal done More

by jolley1989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allejandro, Brandon, the finance guy I forgot his name
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Nov 04, 2025 -

Group 1 Ford of Rockwall responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 01, 2025

Mike from Rockwall Ford helped me get my servicing done with ease and efficiency. I will definitely continue to bring my vehicles here. More

by jbawcum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Jaramillo
Report | Print
Nov 04, 2025 -

Group 1 Ford of Rockwall responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Rockwall. If you have any further questions, please give us a call. We're always happy to help!

November 01, 2025

Great customer service! Kris is an awesome advisor! I highly reccomend the Rockwall Ford location! More

by kwvincent2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris(Service Advisor)
Report | Print
Nov 04, 2025 -

Group 1 Ford of Rockwall responded

Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out!

November 01, 2025

Kris was a pleasure to work with. He made himself available and responded to all my questions very timely. More

by White Lightning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris
Report | Print
Nov 02, 2025 -

Group 1 Ford of Rockwall responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day

November 01, 2025

Premier Customer Service ! ! Service writer Kris Wade is about as good as you can get in the industry. More

by kevin.hagerich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Wade
Report | Print
Nov 02, 2025 -

Group 1 Ford of Rockwall responded

Hi Kevin, thank you for your kind review; we are happy to pass along your comments to Kris here at Group 1 Ford of Rockwall! We hope you have a great day!

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