Group 1 Ford El Paso

They found the problem on what my explorer have . and there two problems this make me very happy. and there two problems this make me very happy. More

Excited to join the Ford family with our new Ford Bronco Raptor from Group 1 Ford El Paso! From start to finish, this was the car-buying experience I wish everyone could have. What made the differenc Raptor from Group 1 Ford El Paso! From start to finish, this was the car-buying experience I wish everyone could have. What made the difference? Javy Martinez, my sales professional, set the bar high. His approach was refreshingly pressure-free while demonstrating deep product knowledge. Despite my heavy travel schedule, he consistently answered calls and sent detailed photos whenever I needed them even accommodating my wife's test drive on her own timeline. He went above and beyond on my trade-in negotiations and kept everything moving smoothly. The paperwork? Fast, clear, and transparent. No hidden surprises or pressure to add unnecessary extras. When do you actually see a GM on the floor, listening to customers and removing barriers? Charlie Hassoun does exactly that. After years of dealing with a local Chevy dealership that didn't keep their promises, this hands-on leadership approach was a breath of fresh air. What impressed me most was learning about Group 1's dedication to our military community. I was introduced to them by Army Veteran and EPVRA President Darell Mond, and their commitment to serving those who served is evident in everything they do. If you're looking for a vehicle in El Paso, I highly recommend Group 1 Ford El Paso and specifically ask for Javy Martinez. Their reputation for honest, professional, and customer-focused service is well-earned. Thank you Charlie Hassoun and Javy Martinez for an exceptional experience and for welcoming us to the Ford family! More

Thanks to Jacob Flores made it quick and easy to communicate and and have my vehicle ready communicate and and have my vehicle ready More

Service advisor Marija Howard provided excellent service like always the dealership performance was outstanding great job. like always the dealership performance was outstanding great job. More

They treat you like a boss. Really appreciate the service. Highly recommend this place. K Really appreciate the service. Highly recommend this place. K More

I always take my vehicles with Daniel, he’s the best service advisor I’ve had the pleasure of meeting. Always attentive and communicative throughout the process. Fully recommend! service advisor I’ve had the pleasure of meeting. Always attentive and communicative throughout the process. Fully recommend! More

Awesome service. Care about thier clients. They help you in every way and are very professional. Care about thier clients. They help you in every way and are very professional. More

I love working with Group 1 Ford for all my vehicles needs. I have purchased 4 vehicles from them and will continue to come here . Great job. needs. I have purchased 4 vehicles from them and will continue to come here . Great job. More

Gerardo provided outstanding customer service and made our experience truly enjoyable. He was incredibly patient and thoughtful while helping my daughter find the right vehicle, taking the time to ensure our experience truly enjoyable. He was incredibly patient and thoughtful while helping my daughter find the right vehicle, taking the time to ensure she felt comfortable and confident in her choice. We sincerely appreciate his care and professionalism. I would happily recommend Gerardo and Group 1 Dealership to anyone. Overall, it was a wonderful experience. More

Aaron is an awesome service writer, and the shop crew are really knowledgeable and helpful. are really knowledgeable and helpful. More