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Group 1 Ford El Paso

El Paso, TX

4.9
1,467 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 1,467 reviews

October 27, 2026

Good services in a quick time and good communication skills. I would definitely recommend to others . Left my truck for 10k interval and even got to use my rewards for it More

by Omar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Burciaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Slack Nigel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugh Robb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Thibodeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Forrest Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Martel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Zullo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2026

Tienen un excelente atención para el cliente desde que llega uno al service drive hasta que entregan el vehículo More

by garciduenasdavid
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Jesús Rosales
October 26, 2026

Service at Shamaley is always a great experience. The employees are always energetic and willing to help in anyway they can. More

by Reggie
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2026

Very good experience . . nice people working with you and helping you to get better prices and discounts More

by cmorales0477
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Chales Rios very good sales person
Oct 24, 2026 -

Group 1 Ford El Paso responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

October 23, 2026

Top notch service from Mr. Jose Carrillo, always exceptional service for my Mustang, I refuse to take it anywhere else! More

by Mannfloors777
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jose Carillo
Oct 24, 2026 -

Group 1 Ford El Paso responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

October 23, 2026

The service advisor, Adria Gonzales was professional, attentive, and assisted in getting my vehicle serviced in a timely manner. More

by dlucero
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Aria Gonzales
Oct 24, 2026 -

Group 1 Ford El Paso responded

Hi Dlucero, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 22, 2026

Daniel is a great service advisor, very knowledgeable and helpful. 5 star Service all around More

by Omar S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Contreras
Oct 23, 2026 -

Group 1 Ford El Paso responded

Hi Omar, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

October 21, 2026

Excellent Service. Adria Gonzales, my service advisor was extremely professional and assisted me in getting my vehicle repaired. I would recommend her to all city that More

by e_spikes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adria Gonzales
Oct 21, 2026 -

Group 1 Ford El Paso responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!

October 20, 2026

Even though group is always super busy, I always seem to be treated with courtesy. Respect as if I were one of the VIPs Chuy Rosales always seems to make my day More

by davila915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuy Rosales
Oct 21, 2026 -

Group 1 Ford El Paso responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 20, 2026

Excellent service, very fast and efficient attention. Good communication from my service advisor, I'm satisfied with the service. More

by vivian_fierro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Burciaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adria Gonzales
Oct 20, 2026 -

Group 1 Ford El Paso responded

Hi, we are so pleased you enjoyed your visit to Group 1 Ford El Paso! We really appreciate your feedback!

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