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Group 1 Ford El Paso
El Paso, TX
1,069 Reviews
Welcome to Shamaley Ford
Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
Enjoy World-Class Customer Service at Our El Paso Ford Dealership
We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include:
Workable leasing and financing solutions for all financial situations
Certified Ford service with a shuttle service and loaners available if needed
Genuine OEM Ford parts and accessories
Complimentary snacks, drinks, and Wi-Fi while you wait
And more!
From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you.
We Serve Areas of Las Cruces, NM, Horizon City, and Socorro
While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,069 reviews
September 06, 2025
This dealership found the issue with my truck and provided a solution that I could agree with. The time it took to apply the fix was reasonable and I barely felt the wait with the amenities provided. provided a solution that I could agree with. The time it took to apply the fix was reasonable and I barely felt the wait with the amenities provided. More
by aceathlet
Employees Worked With
Kay Durr
September 03, 2025
Siempre que llevo mis vehículos a la agencia Ford Siempre tengo muy buena atención sobre todo el Sr. Jose Carrillo. tengo muy buena atención sobre todo el Sr. Jose Carrillo. More
by DEMETRIOA87.DA
Employees Worked With
August 30, 2025
Great service department. Reliably fast getting my car back to me. Great customer service. Winning team. Reliably fast getting my car back to me. Great customer service. Winning team. More
by thaddaeus_caldwell
August 28, 2025
Excellent customer service. They are very attentive to your needs. I highly recommend their service They are very attentive to your needs. I highly recommend their service More
by Lonesome Dove
Employees Worked With
August 28, 2025
Very friendly and curtesy service from service advisor Jerrymyles Esmele. He kept in touch with me on the technical aspects of the problem. Jerrymyles Esmele. He kept in touch with me on the technical aspects of the problem. More
by himaese
Employees Worked With
August 27, 2025
First time bringing my truck in for service and could not have asked for a better experience! Kay was amazing, the installations are super modern and the waiting area is great! Will be back for sure… thank have asked for a better experience! Kay was amazing, the installations are super modern and the waiting area is great! Will be back for sure… thank you Kay! More
by abel.delgado
Employees Worked With
Kay
August 27, 2025
Thank you for taking care of my vehicle maintenance. Kay was very friendly and knowledgeable. She seemed to genuinely care about my experience being pleasant, smooth and convenient. Thank you! Kay was very friendly and knowledgeable. She seemed to genuinely care about my experience being pleasant, smooth and convenient. Thank you! More
by Cogg
Employees Worked With
Kay
