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Grote Mitsubishi

Fort Wayne, IN

3.1
350 Reviews
I’m on a mission to put the fun back into buying a car and bring respect and responsibility back to the car business. I’m fighting for you. At Grote Automotive we believe everybody deserves to drive a nicer, newer car. And we’re dedicated to solving problems first and making money second. I’m a firm believer that if you treat people with courtesy and educate them with the most complete information available, they’ll be empowered, they’ll be more informed and they’ll become your customers for life. Bottom line, you deserve to be treated with respect and honesty when buying a car. And that’s what I’m promising. I’m not in business to sell cars to make a quick buck. I’m in business to sell cars to find great people who will stay with me for life. I want to build a relationship with you… a relationship that adds value to your life… one built on trust and mutual respect… a relationship that will end your search for an honest car dealer and finally give you a dealership you feel comfortable doing business with for life. My name is Fred Grote… and I’m A Dealer FOR The People.
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1630 N Coliseum Blvd

Fort Wayne, IN

46805

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Showing 350 reviews

January 30, 2018

Polite and Direct I highly recommend going to Grote Automotive to buy your vehicle. Amazing customer service and they were not pushy at all. I was able to speak to the More

by kytbailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Burns
January 30, 2018

Repair My wife's vehicle had an engine issue, I called up Grote spoke with Patrick because it is still under warranty. Had my wife drop the car off on Friday More

by Bbrown51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Lyons, Chad Kuhlman, Lee Gillingham
January 22, 2018

great service pretty happy they have a service center near me that knows our family and the cars we have bought. They treat me right and help me with my car. I work More

by M Kent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Gillingham
January 21, 2018

Treated like Gold I bought my car from Grote about a year ago. We have used Grote’s Service center for this car and our other vehicles. We always deal with Bob and Zach More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Burdette, Bob Cornwell
January 04, 2018

Poor service, failure to listen overall bad experience. Crap-tacular experience... I'm already pre approved thru my bank for an auto. I was looking around for a btw one and found one that seemed to fit wha More

by Dahaka
Customer Service
Recommend Dealer
No
Employees Worked With
Dale, I believe was his name... The "internet people" like Austin and his supervisor were both awesome... But not enough to make up for the rest of the experience.
Jan 15, 2018 -

Grote Mitsubishi responded

Mr. Dahaka, We appreciate you contacting us regarding your experience. We would like to understand more about your experience and would like to speak with you but we cannot find you in our system. Please respond with a phone number so we can give you a call. Thank youi

Jan 15, 2018 -

Dahaka responded

I replied to you last week with my phone number.

January 02, 2018

Was able to get a really nice vehicle I went in thinking there was no way for me to get a nice vehicle, boy was I wrong. They was able to hook me up with a very nice Jeep. More

by GaryL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Martin
December 29, 2017

Great experience. Had a great experience at the dealership. Friendly staff and the car is great. Will highly recommend anyone go to this dealership. Will go back in the More

by rmiller3270
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Pequignot, Chris Shively
December 16, 2017

2016 FORD FIESTA Thanks You For The Nice Vehicle I Was Put In I Am Extremely Happy For Grote Automotive .... I Want To Meet FRED With A Picture With My New Vehicle ... More

by BRADLEY ARNOLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ringel, Shawn Keasal
November 30, 2017

Excellent Service We had a wonderful experience working with Rick Burns and the rest of the Grote crew getting our car purchase complete. Everything was fast, easy and More

by ruthanne1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Burns, Susan Pequignot
November 06, 2017

Fast courteous service tells you the way it is up front Fast courteous service. They tell you the way it is and about the financing up front. They work hard for the customers. They definitely a dealership More

by Laura J Pabst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Sampson, John Slone
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