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Grote Mitsubishi

Fort Wayne, IN

4.5
474 Reviews
I’m on a mission to put the fun back into buying a car and bring respect and responsibility back to the car business. I’m fighting for you. At Grote Automotive we believe everybody deserves to drive a nicer, newer car. And we’re dedicated to solving problems first and making money second. I’m a firm believer that if you treat people with courtesy and educate them with the most complete information available, they’ll be empowered, they’ll be more informed and they’ll become your customers for life. Bottom line, you deserve to be treated with respect and honesty when buying a car. And that’s what I’m promising. I’m not in business to sell cars to make a quick buck. I’m in business to sell cars to find great people who will stay with me for life. I want to build a relationship with you… a relationship that adds value to your life… one built on trust and mutual respect… a relationship that will end your search for an honest car dealer and finally give you a dealership you feel comfortable doing business with for life. My name is Fred Grote… and I’m A Dealer FOR The People.
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1630 N Coliseum Blvd

Fort Wayne, IN

46805

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Showing 474 reviews

February 07, 2025

The customer service is Outstanding. My salesman Cayler is especially helpful, making my experience comfortable. More

by lonapple
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cayler Miner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Grote Mitsubishi responded

Thank you for your kind words! We're thrilled to hear that you had an outstanding experience and that Cayler made the process comfortable for you. We truly appreciate your support and look forward to serving you again in the future!

February 05, 2025

He was very helpful, I told him what I wanted and he matched it perfectly and as well as a safe reliable vehicle. More

by Damien Hill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cayler Miner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Grote Mitsubishi responded

Hi Damien, Thank you for your kind words! We're so glad to hear that you found the perfect vehicle and that our team was able to match your needs with a safe and reliable option. Your satisfaction means everything to us, and we truly appreciate your support. Enjoy your new ride, and let us know if you ever need anything in the future!

February 02, 2025

We went in to get a smaller new car and that is what we got. We met a young salesman named Mr. Miner and he pleasantly asked us what we were looking for and even made some suggestions. He was confident tha More

by spunkyone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cayler Miner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Grote Mitsubishi responded

Thank you for sharing your wonderful experience! We're thrilled to hear that Cayler provided such attentive and confident service, helping you find the perfect new car with great payments. We truly appreciate your recommendation and look forward to welcoming you back to Grote Mitsubishi in the future. Enjoy your new car, Bernadette!

February 01, 2025

Enjoyed the experience. Meagan made me feel at home. Zacks Welcome warm and friendly. Thanks More

by jrschmidt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Grote Mitsubishi responded

Thank you for your feedback! We're delighted to hear that Megan and Zach provided such a welcoming and friendly experience in our service department. We appreciate your support and look forward to serving you again in the future!

January 29, 2025

Once I got the right person to answer my questions the sell was a really good experience More

by roberts_shawn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arnoldo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Grote Mitsubishi responded

We're glad to hear that once you connected with the right person, your experience was a great one! Thank you for choosing us, and we appreciate your feedback! Enjoy your new vehicle!

January 27, 2025

They mad it easy to find what I wanted and I’m satisfied so far I went there - Justin is especially tuned in More

by detroitdave58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Grote Mitsubishi responded

Thank you for sharing your experience! We're thrilled to hear that finding what you wanted was easy and that you're satisfied so far. Justin truly has a knack for understanding customers' needs, and we're glad he could assist you. Enjoy your new vehicle, and let us know if you need anything else!

January 27, 2025

Zach is a pleasure to work with anytime I have to do business with Grote. And the young lady at the service desk is as well. The quality of the service dept is fantastic too. Grote is a business that un More

by lsuel2990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Grote Mitsubishi responded

Thank you for your thoughtful review! We're delighted to hear that Zach and Megan made your experience so positive. Our team strives to provide exceptional service, and we're thrilled to know you appreciate the quality and care from our service department. We'll be sure to share your kind words with them. Thank you for choosing Grote Automotive—we’re always here for you!

January 17, 2025

The repairs took a lot longer than expected, but it was over the holidays, so understood. The car interior was cleaned when returned; exceeding my expectations. Zach has always been very friendly and expla More

by gretmachlan
Recommend Dealer
Yes
Employees Worked With
Zach Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Grote Mitsubishi responded

Thank you for sharing your feedback! It’s great to hear that the cleanliness of your car and Zach’s friendly and clear communication exceeded your expectations. We appreciate your understanding regarding the delay during the holiday season and look forward to continuing to serve you in the future!

January 14, 2025

Grote Mitsubishi, goes above and beyond to get you in the vehicle you like. Michael Mathew’s was incredible, along with everyone that works behind him. This is a great group of people. More

by Memaw62
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnathan Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Michael
Jan 14, 2025 -

Grote Mitsubishi responded

Thank you so much for your kind words! We're thrilled to hear that Mathew and the entire team made your experience exceptional. It’s our goal to go above and beyond for every customer. Enjoy your new vehicle, and let us know if there's anything else we can do for you!

January 12, 2025

Everyone was very friendly and nice. I am very happy with the experience especially with a great team of helpful people. More

by lesleygregory777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arnoldo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Grote Mitsubishi responded

Thank you for your kind words! We're so glad you had a great experience with our friendly and helpful team. Your satisfaction is our top priority—enjoy your new vehicle!

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