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Grote Mitsubishi
Fort Wayne, IN
474 Reviews
I’m on a mission to put the fun back into buying a car and bring respect and responsibility back to the car business. I’m fighting for you. At Grote Automotive we believe everybody deserves to drive a nicer, newer car. And we’re dedicated to solving problems first and making money second.
I’m a firm believer that if you treat people with courtesy and educate them with the most complete information available, they’ll be empowered, they’ll be more informed and they’ll become your customers for life.
Bottom line, you deserve to be treated with respect and honesty when buying a car. And that’s what I’m promising. I’m not in business to sell cars to make a quick buck. I’m in business to sell cars to find great people who will stay with me for life.
I want to build a relationship with you… a relationship that adds value to your life… one built on trust and mutual respect… a relationship that will end your search for an honest car dealer and finally give you a dealership you feel comfortable doing business with for life.
My name is Fred Grote… and I’m A Dealer FOR The People.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 474 reviews
February 26, 2025
They said that my rotors are just fine. But 2 other mechanics,have told me they need replaced.... when I got the jeep. It had 7 chips in the windshield, the repaired one , that is now spr But 2 other mechanics,have told me they need replaced.... when I got the jeep. It had 7 chips in the windshield, the repaired one , that is now spreading. Now 5 of the 7 chips have spread. So no I'm not very pleased with them. Very unhappy . The salesman is who told me they would fix these problems. But they didn't More
by ilovepigs782020
Verified Customer
February 23, 2025
Zach and Megan made me feel like family yet again. The service department is always clean and welcoming. Zach explains all recommendations clearly so I can make an informed decision. Megan always has The service department is always clean and welcoming. Zach explains all recommendations clearly so I can make an informed decision. Megan always has a pleasant demeanor and makes sure to offer snacks, drinks and is always available to answer any questions that come up. More
by 2019Jeep
February 22, 2025
The staff was awesome but I do wish that as a first time buyer I had been told more of what was going on and what I needed to do. I was also told there would be 0-7$ down payment but when I was there I was buyer I had been told more of what was going on and what I needed to do. I was also told there would be 0-7$ down payment but when I was there I was told different that felt a bit deceptive but in the end we worked something out where I’d have no down payment. A lot of it sounds like it depends on the bank. My credit was pulled and added TEN hard inquiry’s. 🫠 so just be aware of that. Other than that we stayed almost 2 hours after they closed and got me into a car I liked! I never felt rushed and they were kind. Matthew Micheal helped me and I do recommend him but I do think he should’ve been a bit more informative to a first time buyer. More
by vikstoner03
Employees Worked With
Matthew Michael
February 21, 2025
Cayler Was awesome! I would highly recommend him to anyone I know looking for a car. He was very personable and made my experience next level! I would highly recommend him to anyone I know looking for a car. He was very personable and made my experience next level! More
by Ian
Employees Worked With
February 20, 2025
I have issues with my car and the service dept is never open on Saturday when I work during the week open on Saturday when I work during the week More
by bobby12485
Employees Worked With
February 20, 2025
Cayler was extremely helpful and patient with me, It was my first time buying a car and didn’t understand a lot about how the whole credit system worked. So he walked me through the steps of his process and my first time buying a car and didn’t understand a lot about how the whole credit system worked. So he walked me through the steps of his process and even things I can do after buying a car to be successful. So I appreciate him and the whole staff at Grote! More
by J.C.
Employees Worked With
February 20, 2025
Cayler was wonderful and so was everyone I met. The receptionist whose name i never caught is very nice as well! (-: thank you Cayler and the Grote team! The receptionist whose name i never caught is very nice as well! (-: thank you Cayler and the Grote team! More
by J.C.
Employees Worked With
February 19, 2025
Very professional and kept it 💯. Big thank you out to Matthew and Anthony for getting me into a reliable vehicle Big thank you out to Matthew and Anthony for getting me into a reliable vehicle More
by elizabethvalle420
February 18, 2025
It was all good. Greeted me nicely recommend the service. Cleaner my car up nicely Greeted me nicely recommend the service. Cleaner my car up nicely More
by menifeemiguel
Employees Worked With
