Back

Grote Mitsubishi

Fort Wayne, IN

4.2
395 Reviews
I’m on a mission to put the fun back into buying a car and bring respect and responsibility back to the car business. I’m fighting for you. At Grote Automotive we believe everybody deserves to drive a nicer, newer car. And we’re dedicated to solving problems first and making money second. I’m a firm believer that if you treat people with courtesy and educate them with the most complete information available, they’ll be empowered, they’ll be more informed and they’ll become your customers for life. Bottom line, you deserve to be treated with respect and honesty when buying a car. And that’s what I’m promising. I’m not in business to sell cars to make a quick buck. I’m in business to sell cars to find great people who will stay with me for life. I want to build a relationship with you… a relationship that adds value to your life… one built on trust and mutual respect… a relationship that will end your search for an honest car dealer and finally give you a dealership you feel comfortable doing business with for life. My name is Fred Grote… and I’m A Dealer FOR The People.
Contact Dealership

1630 N Coliseum Blvd

Fort Wayne, IN

46805

Directions

By Type

Showing 395 reviews

December 01, 2024

Sold me a truck with bald tires and bad brakes. 3-4 months after buying it, when I took it in for an oil change they said the shocks and struts were bad and it'd cost me 1400 to repair. I went off More

by baileykb.6413
Recommend Dealer
No
Employees Worked With
Liam
Dec 01, 2024 -

Grote Mitsubishi responded

We sincerely apologize for the issues you’ve experienced and for the lack of follow-up on our part. Your feedback is extremely important to us, and we take these matters very seriously. It’s our goal to ensure every vehicle we sell is in safe and reliable condition, and we regret if we fell short of that standard in your case. We’d like to investigate this further to understand what happened and explore how we can make things right. Please reach out to our management team directly at 260-422-5000 so we can review your situation and work toward a resolution. Thank you for bringing this to our attention. We value your business and hope to regain your trust in us once again.

December 01, 2024

Very professional and courteous would recommend to anyone looking for a car. I enjoyed my time with them. More

by marka92678
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Grote Mitsubishi responded

Thank you so much for your kind words and recommendation! We’re thrilled to hear you had an enjoyable experience with Justin. Providing professional and courteous service is always our goal, and it’s wonderful to know we met your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future!

December 01, 2024

I’m thankful that dealership work with warranty company getting the most expensive repair coverage with no cost to me. More

by vanc96400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Grote Mitsubishi responded

Thank you for your kind words! We’re thrilled we could work with your warranty company to provide you with the best repair coverage at no cost. It’s our goal to make the process as smooth and stress-free as possible. If you ever need anything in the future, don’t hesitate to reach out!

December 01, 2024

I had a great experience and would recommend seeing Matthew Micheal. Professional, friendly, and worked hard finding me a nice vehicle. The whole staff was great. More

by delaneyface7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Grote Mitsubishi responded

Thank you for sharing your positive experience! It sounds like Matthew and the entire team went above and beyond to make your car-buying process enjoyable. Professionalism, friendliness, and hard work truly make a difference. Your recommendation will surely help others considering their services!

November 27, 2024

First time buying a car. Everyone was very helpful and nice. They answered any questions I had. More

by stephaniekoger21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cayler Miner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Grote Mitsubishi responded

Congratulations on your first car! We’re honored to have been part of such an important milestone. It’s wonderful to hear that our team was helpful and made the experience a positive one for you. If you have any additional questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help and look forward to seeing you again.

November 27, 2024

They were nice, friendly, knowledgeable, and got me approved for exactly what I asked for. More

by ebonynowlin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vanessa Borjas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Grote Mitsubishi responded

Thank you for the kind words! We're thrilled to hear that Vanessa and Johnathan were able to help you get exactly what you needed. If there's anything else we can assist you with, don't hesitate to reach out. Welcome to the Grote family.

November 26, 2024

Friendly and competent service like we are used from Grothe. Thanks guys. You make a difference More

by titusz1312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Grote Mitsubishi responded

Thank you for the kind words! We're thrilled to hear you had a great experience and felt the difference we strive to make. We truly appreciate your support! 🚗😊

November 25, 2024

Cayler was super helpful and understanding about my budget which I very much appreciate, as well everyone was very professional! More

by chaseoberlin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cayler Miner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Grote Mitsubishi responded

Thank you for the kind words! We're thrilled to hear Cayler was so helpful and understanding of your budget. Our team takes pride in being professional and making the process smooth for you. Welcome to the Grote family!

November 21, 2024

I recently had the pleasure of working with Justin Harmon at Grote Mitsubishi, and I can confidently say that it was the best car buying experience I have ever had. From the moment I walked in, Justin greete More

by t_allen_t
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Grote Mitsubishi responded

Thank you for your incredible feedback! We're thrilled to hear about your outstanding experience with Justin at Grote Mitsubishi. Justin’s commitment to understanding your needs and delivering exceptional service is exactly what we strive for with every customer. Your thoughtful words about his professionalism, attention to detail, and dedication mean a lot to us, and we’re so glad he made your car-buying journey smooth and enjoyable. Enjoy your nicer newer vehicle, and thank you for choosing Grote Mitsubishi! We look forward to serving you again in the future.

November 20, 2024

I had a fantastic experience here. They were extremely helpful in assisting me with purchasing my car and made the entire process smooth and hassle-free. The staff showed excellent hos More

by Kataari
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cayler Miner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Driscoll
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonah Wallick
Nov 20, 2024 -

Grote Mitsubishi responded

Thank you so much for your kind words! We're thrilled to hear you had a fantastic experience with us and that our team made the process smooth and hassle-free. Providing excellent hospitality and ensuring our customers feel valued is what we strive for every day. We're glad you found a great deal and appreciate your recommendation. Enjoy your new car, and we’re here for you anytime you need us!

...
4
...