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Grote Mitsubishi
Fort Wayne, IN
470 Reviews
I’m on a mission to put the fun back into buying a car and bring respect and responsibility back to the car business. I’m fighting for you. At Grote Automotive we believe everybody deserves to drive a nicer, newer car. And we’re dedicated to solving problems first and making money second.
I’m a firm believer that if you treat people with courtesy and educate them with the most complete information available, they’ll be empowered, they’ll be more informed and they’ll become your customers for life.
Bottom line, you deserve to be treated with respect and honesty when buying a car. And that’s what I’m promising. I’m not in business to sell cars to make a quick buck. I’m in business to sell cars to find great people who will stay with me for life.
I want to build a relationship with you… a relationship that adds value to your life… one built on trust and mutual respect… a relationship that will end your search for an honest car dealer and finally give you a dealership you feel comfortable doing business with for life.
My name is Fred Grote… and I’m A Dealer FOR The People.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 470 reviews
March 22, 2025
Overall, I felt good about the experience with Vanessa & Johnathan. However, I didnt trust Anthiny once he threw the $3000 warranty on the price list with no prior notification. Nor did he explain what the Johnathan. However, I didnt trust Anthiny once he threw the $3000 warranty on the price list with no prior notification. Nor did he explain what the warranty covered. He admitted later, when questioned, we didn't have to take the Grote warranty, but it bothered us so much, we almost didn't buy the car. Thankfully, the bank manager who processed our loan explained the warranty her bank could offer us instead, so we purchased through her. This small act from Anthony felt very shady and could have lost Grote the sale. Because of this, I don't know if we'll purchase from Grote in the future. More
by mousymartian
Verified CustomerEmployees Worked With
March 22, 2025
Customer service is off the chain. Thank you Jennifer for your help. Time would tell but I like my purchase. Thank you Jennifer for your help. Time would tell but I like my purchase. More
by ricardopierre305
March 20, 2025
Service is great has great service tech in indiana that take great great care of your vehicle!! take great great care of your vehicle!! More
by Nessa
March 20, 2025
Grote Mitsubishi team was great to work with, took great care of me Highly recommended !! care of me Highly recommended !! More
by Nessa
Employees Worked With
March 20, 2025
Justin was great help when trying to find a new set of wheels. He found me a car that suited my needs and approached the entire process with the perfect balance of professionalism and friendliness. wheels. He found me a car that suited my needs and approached the entire process with the perfect balance of professionalism and friendliness. More
by andrewmccormick2022
March 19, 2025
The customer service was amazing very welcoming and helpful helped me find the car I wanted in about 15 minutes very satisfied and happy with everything helpful helped me find the car I wanted in about 15 minutes very satisfied and happy with everything More
by Juanacalan
Employees Worked With
March 18, 2025
I went in not expecting to be approved. Shout out to #Nessawillblessya. 5 stars from me Shout out to #Nessawillblessya. 5 stars from me More
by alikat93309
March 17, 2025
Justin at Grote automotive was great to work with! Love my new 2024 Mitsubishi Outlander! Love my new 2024 Mitsubishi Outlander! More
by dlendsley7
Employees Worked With
March 16, 2025
Justin was great got me right in the car I wanted for the right price very friendly and and helpful made me feel very comfortable with paying cling my car amazing customer service thank you Justin right price very friendly and and helpful made me feel very comfortable with paying cling my car amazing customer service thank you Justin More
by Juanacalan
Employees Worked With
March 14, 2025
Justin was a phenomenal person to work with through this process, it was my first time buying a car from a dealership and I was a little nervous going into it but Justin and the rest of the team at Grote we process, it was my first time buying a car from a dealership and I was a little nervous going into it but Justin and the rest of the team at Grote were able to make it so much easier to get this taken care of. More
by gavynblalock
