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Grote Mitsubishi

Fort Wayne, IN

Overview
Employees
Reviews
Vehicles
4.2
391 Reviews
I’m on a mission to put the fun back into buying a car and bring respect and responsibility back to the car business. I’m fighting for you. At Grote Automotive we believe everybody deserves to drive a nicer, newer car. And we’re dedicated to solving problems first and making money second. I’m a firm believer that if you treat people with courtesy and educate them with the most complete information available, they’ll be empowered, they’ll be more informed and they’ll become your customers for life. Bottom line, you deserve to be treated with respect and honesty when buying a car. And that’s what I’m promising. I’m not in business to sell cars to make a quick buck. I’m in business to sell cars to find great people who will stay with me for life. I want to build a relationship with you… a relationship that adds value to your life… one built on trust and mutual respect… a relationship that will end your search for an honest car dealer and finally give you a dealership you feel comfortable doing business with for life. My name is Fred Grote… and I’m A Dealer FOR The People.
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1630 N Coliseum Blvd

Fort Wayne, IN

46805

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Showing 391 reviews

December 13, 2024

Matthew was amazing! !!! My wife and I came in with a hope and a prayer, and Matthew helped it became a reality. He was patient, kind, and went all out to help us. I reall More

by tamclark1374
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mathew Michael
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Grote Mitsubishi responded

Thank you so much for the kind words! We're thrilled that Matthew could turn your hope and prayer into reality. He truly goes above and beyond for our customers, and we're so glad he made your experience special. We appreciate your support and look forward to serving you and your wife again in the future!

December 10, 2024

Best customer service and vehicle selection, second vehicle purchased! Would truly recommend! Justin did an amazing job! More

by 13betonino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Burdette
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

Grote Mitsubishi responded

Thank you so much for your kind words! We're thrilled to hear that you had such a great experience with Justin and found the perfect vehicle again. Your recommendation means a lot to us—enjoy your ride!

December 09, 2024

Is was great as I expected, inexpensive, fast, friendly, I would recommend the service department to anyone More

by tyreemenifee82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Grote Mitsubishi responded

Thank you for your kind words! We're thrilled to hear that our service department met your expectations with fast, friendly, and affordable service. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

December 07, 2024

I ended up agreeing to spend twice as much as I really felt was able, but Cayler was helpful through the process making sure at least the monthly payments were in range. More

by parkertimothy212
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cayler Miner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2024 -

Grote Mitsubishi responded

Thank you for your 5-star review! We’re glad Cayler could assist you in finding a solution that worked for your budget, even with the larger investment. Your satisfaction means a lot to us, and we’re here to help if you need anything in the future!

December 06, 2024

We have been going to this dealership for years ever since 2015. They have great service and the staff is friendly. I would recommend them to anybody that needs work on their vehicle or to purchase one. More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Grote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Cossairt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Solomon Bayoneta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Smith
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Dec 06, 2024 -

Grote Mitsubishi responded

Thank you, Jerry, for your loyalty and trust since 2015! We're so glad to hear you've had consistently great experiences with our team. Your recommendation means so much to us, and we look forward to continuing to provide you with top-notch service. See you next time!

December 03, 2024

kindly offered shuttle service promptly so I can get to work on time. Prompt serve. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2024 -

Grote Mitsubishi responded

Thank you, Frank! We’re so glad our shuttle service helped you get to work on time. We appreciate your kind words and look forward to assisting you again in the future!

December 01, 2024

Sold me a truck with bald tires and bad brakes. 3-4 months after buying it, when I took it in for an oil change they said the shocks and struts were bad and it'd cost me 1400 to repair. I went off More

by baileykb.6413
Recommend Dealer
No
Employees Worked With
Liam
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Dec 01, 2024 -

Grote Mitsubishi responded

We sincerely apologize for the issues you’ve experienced and for the lack of follow-up on our part. Your feedback is extremely important to us, and we take these matters very seriously. It’s our goal to ensure every vehicle we sell is in safe and reliable condition, and we regret if we fell short of that standard in your case. We’d like to investigate this further to understand what happened and explore how we can make things right. Please reach out to our management team directly at 260-422-5000 so we can review your situation and work toward a resolution. Thank you for bringing this to our attention. We value your business and hope to regain your trust in us once again.

December 01, 2024

Very professional and courteous would recommend to anyone looking for a car. I enjoyed my time with them. More

by marka92678
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2024 -

Grote Mitsubishi responded

Thank you so much for your kind words and recommendation! We’re thrilled to hear you had an enjoyable experience with Justin. Providing professional and courteous service is always our goal, and it’s wonderful to know we met your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future!

December 01, 2024

I’m thankful that dealership work with warranty company getting the most expensive repair coverage with no cost to me. More

by vanc96400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2024 -

Grote Mitsubishi responded

Thank you for your kind words! We’re thrilled we could work with your warranty company to provide you with the best repair coverage at no cost. It’s our goal to make the process as smooth and stress-free as possible. If you ever need anything in the future, don’t hesitate to reach out!

December 01, 2024

I had a great experience and would recommend seeing Matthew Micheal. Professional, friendly, and worked hard finding me a nice vehicle. The whole staff was great. More

by delaneyface7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2024 -

Grote Mitsubishi responded

Thank you for sharing your positive experience! It sounds like Matthew and the entire team went above and beyond to make your car-buying process enjoyable. Professionalism, friendliness, and hard work truly make a difference. Your recommendation will surely help others considering their services!

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