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Grote Mitsubishi
Fort Wayne, IN
357 Reviews
I’m on a mission to put the fun back into buying a car and bring respect and responsibility back to the car business. I’m fighting for you. At Grote Automotive we believe everybody deserves to drive a nicer, newer car. And we’re dedicated to solving problems first and making money second.
I’m a firm believer that if you treat people with courtesy and educate them with the most complete information available, they’ll be empowered, they’ll be more informed and they’ll become your customers for life.
Bottom line, you deserve to be treated with respect and honesty when buying a car. And that’s what I’m promising. I’m not in business to sell cars to make a quick buck. I’m in business to sell cars to find great people who will stay with me for life.
I want to build a relationship with you… a relationship that adds value to your life… one built on trust and mutual respect… a relationship that will end your search for an honest car dealer and finally give you a dealership you feel comfortable doing business with for life.
My name is Fred Grote… and I’m A Dealer FOR The People.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 357 reviews
August 13, 2023
My dad got a vehicle. Everyone was very nice, they worked well with my dad. Everyone was very nice, they worked well with my dad. More
by jamierenee2009
August 03, 2023
This was the first and last time that I'll ever buy a vehicle from this sales person or this dealership! There are many reasons. Mostly was my concern of buying a good RELIABLE vehicle. Purchasing th vehicle from this sales person or this dealership! There are many reasons. Mostly was my concern of buying a good RELIABLE vehicle. Purchasing the vehicle I did turned out to be an expensive mistake that I'll be paying off for years! I was told about tire "sensors" that needed to be replaced. This was the explanation given to me by Jay. He said it was no concern because I could get them fixed near me and that Grote would pay for the repair. When I tried to reach Jay after the sale, he avoided the numerous contact attempts I made. I finally called and spoke to his manager. I was asked if I had it in writing. I explained that I did not, but the promise to have them fixed occurred before the actual purchase. The manager gave in eventually but the work had to be done 1 time only. I explained that I had no expectations of having them fix it multiple times. I wasn't able to take the car in because after driving it for a few days, the engine blew when I was driving my sister to dialysis. So an extra, very expensive repair was required. $12, 500 at the dealership. I have a mechanic who saved me several thousands of dollars... Buyers beware! Even if you're in a pickle, don't get weighed down with a lemon deal! More
by Rosemary
Employees Worked With
I don't recall the managers name. Jay was the sales person
July 11, 2023
I was a co-signer for a loan for my son when I went to get my own car through them I was denied so after I talked with them for 3 days and they assured me that I would be driving home with a vehicle I got get my own car through them I was denied so after I talked with them for 3 days and they assured me that I would be driving home with a vehicle I got dropped off there and was stranded they did not honor their word this place is horrible as a Christian woman I cannot understand why these people lied to me for 3 days straight so before you go there make sure that you have transportation there and back because they do not honor their word More
by andreashines45
February 24, 2023
Process of getting credit approved and loan approval very good but when going to pick up vehicle up they dropped the ball totally. Sales rep did not remember us and of our appt. to pick up vehicle so needle good but when going to pick up vehicle up they dropped the ball totally. Sales rep did not remember us and of our appt. to pick up vehicle so needless to say it was not ready and had to make arrangements again to take back forservice check and oil change. More
by kimber
Employees Worked With
Jennifer
December 16, 2022
The only thing that I'm mad about is with the tires worn out and mismatched on my truck I had to spend $950 on a set of tires it should have never been sold that way out and mismatched on my truck I had to spend $950 on a set of tires it should have never been sold that way More
by Loggcabin
November 23, 2022
Well I was in a bind and I really wanted to go buy a car because I had some issues with a vehicle that I did have unfortunately grody automotive salesperson couldn't give me what I can borrow so then he fin because I had some issues with a vehicle that I did have unfortunately grody automotive salesperson couldn't give me what I can borrow so then he finally got it set up that I can get a loan and then they go out and pick the car so why couldn't he just give me how much I can afford I told him between two and $300 and then come to find out my payment's going to be 517 but I was in a bind and it was late at night so I went ahead and went through with it but then they tell you about their warranty for 2 years but they don't tell you that they're adding that $3,000 on to your contract yeah I don't not sure if I would go back there again but a lot of people go there so I was not happy thank you More
by patraih
Employees Worked With
Other Employees :
Chad Kuhlman, Lee Gillingham, Ricardo Borjas, Gary Cooper
May 26, 2022
We did not see anypaper work had us sign tablet paperwork in glovebox.we were told our interest rate when we looked at our paperwork it was more .We were never told about the new interest rate.ner paperwork in glovebox.we were told our interest rate when we looked at our paperwork it was more .We were never told about the new interest rate.nerds to slow down and show you the paper work before you leave. More
by tl.rodge
Employees Worked With
Rodney was good, John Slone
