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Grote Mitsubishi

Fort Wayne, IN

4.3
413 Reviews
I’m on a mission to put the fun back into buying a car and bring respect and responsibility back to the car business. I’m fighting for you. At Grote Automotive we believe everybody deserves to drive a nicer, newer car. And we’re dedicated to solving problems first and making money second. I’m a firm believer that if you treat people with courtesy and educate them with the most complete information available, they’ll be empowered, they’ll be more informed and they’ll become your customers for life. Bottom line, you deserve to be treated with respect and honesty when buying a car. And that’s what I’m promising. I’m not in business to sell cars to make a quick buck. I’m in business to sell cars to find great people who will stay with me for life. I want to build a relationship with you… a relationship that adds value to your life… one built on trust and mutual respect… a relationship that will end your search for an honest car dealer and finally give you a dealership you feel comfortable doing business with for life. My name is Fred Grote… and I’m A Dealer FOR The People.
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1630 N Coliseum Blvd

Fort Wayne, IN

46805

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Showing 413 reviews

February 23, 2025

Zach and Megan made me feel like family yet again. The service department is always clean and welcoming. Zach explains all recommendations clearly so I can make an informed decision. Megan always has More

by 2019Jeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

Grote Mitsubishi responded

Thank you for sharing such a wonderful experience! Zach and Megan take great pride in creating a top notch guest experience every day. Thank you for your continued support, we look forward to working with you at your next service appointment.

February 22, 2025

The staff was awesome but I do wish that as a first time buyer I had been told more of what was going on and what I needed to do. I was also told there would be 0-7$ down payment but when I was there I was More

by vikstoner03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Michael
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

Grote Mitsubishi responded

Thank you for sharing your experience! We’re glad to hear that the staff, especially Matthew, was kind and accommodating, and that you ultimately got into a car you liked. We appreciate your feedback about the need for clearer communication, especially for first-time buyers, and we’ll work on improving that. The financing process can vary based on the bank, and we understand how frustrating unexpected inquiries can be. We truly value your honesty and will use this to improve our service. Enjoy your new car!

February 21, 2025

Cayler Was awesome! I would highly recommend him to anyone I know looking for a car. He was very personable and made my experience next level! More

by Ian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cayler Miner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Grote Mitsubishi responded

Thank you for sharing your experience! We're thrilled to hear that Cayler made your car-buying experience next level. We appreciate your recommendation and hope you enjoy your new vehicle!

February 20, 2025

Cayler was wonderful and so was everyone I met. The receptionist whose name i never caught is very nice as well! (-: thank you Cayler and the Grote team! More

by J.C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cayler Miner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Grote Mitsubishi responded

Thank you so much for your kind words! We're thrilled to hear that Cayler, and the team made your experience a great one. We'll be sure to pass along your compliments to everyone, including our wonderful receptionist, Caroline! 😊 Enjoy your new ride!

February 20, 2025

I have issues with my car and the service dept is never open on Saturday when I work during the week More

by bobby12485
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Vanessa Borjas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Grote Mitsubishi responded

We understand how frustrating that can be, and we’re sorry for the inconvenience. We strive to accommodate our customers as best as possible and would love to find a solution that works for you. Please reach out to our team, and we’ll do our best to assist you with your service needs.

February 20, 2025

Cayler was extremely helpful and patient with me, It was my first time buying a car and didn’t understand a lot about how the whole credit system worked. So he walked me through the steps of his process and More

by J.C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cayler Miner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Grote Mitsubishi responded

That’s amazing to hear! 🚗🎉 We’re so glad Cayler was able to guide you through the process and make your first car-buying experience smooth and stress-free. He truly cares about helping customers succeed even beyond the purchase! Thank you for choosing Grote—we appreciate you!

February 19, 2025

Very professional and kept it 💯. Big thank you out to Matthew and Anthony for getting me into a reliable vehicle More

by elizabethvalle420
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Michael
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Grote Mitsubishi responded

We appreciate your kind words! Matthew and Anthony work hard to provide a professional and honest experience. Enjoy your new vehicle, and thank you for choosing Grote Mitsubishi!

February 18, 2025

It was all good. Greeted me nicely recommend the service. Cleaner my car up nicely More

by menifeemiguel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Grote Mitsubishi responded

Glad to hear you had a great experience! 😊 Our team always strives to provide top-notch service and make sure your car leaves looking its best. Thanks for your recommendation—we appreciate you!

February 13, 2025

The team worked with me to get financed for a car even with my poor credit. Everyone was helpful and efficient More

by cindyb0223
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Michael
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Grote Mitsubishi responded

Thank you for sharing your experience! We're so glad our team could help you secure financing and make the process smooth and efficient. Enjoy your new car, and let us know if you ever need anything!

February 13, 2025

poor management, only show you what they want to sell. I would NEVER recommend them to anyone! More

by DI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matthew Michael
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Grote Mitsubishi responded

We're sorry to hear about your experience. We strive to provide a transparent and customer-focused experience for everyone. If there’s anything we can do to address your concerns, please reach out—we’d love the opportunity to make things right.

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