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Grote Mitsubishi

Fort Wayne, IN

4.4
461 Reviews
I’m on a mission to put the fun back into buying a car and bring respect and responsibility back to the car business. I’m fighting for you. At Grote Automotive we believe everybody deserves to drive a nicer, newer car. And we’re dedicated to solving problems first and making money second. I’m a firm believer that if you treat people with courtesy and educate them with the most complete information available, they’ll be empowered, they’ll be more informed and they’ll become your customers for life. Bottom line, you deserve to be treated with respect and honesty when buying a car. And that’s what I’m promising. I’m not in business to sell cars to make a quick buck. I’m in business to sell cars to find great people who will stay with me for life. I want to build a relationship with you… a relationship that adds value to your life… one built on trust and mutual respect… a relationship that will end your search for an honest car dealer and finally give you a dealership you feel comfortable doing business with for life. My name is Fred Grote… and I’m A Dealer FOR The People.
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1630 N Coliseum Blvd

Fort Wayne, IN

46805

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Showing 461 reviews

April 02, 2025

Justin was excellent, professional in every way. Would highly recommend him for anyone looking for a new set of wheels! Very happy More

by Trevor-lane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

Dealership was easy to work with. Staff was understanding and didn't beat around the bush. I would recommend this dealership! More

by lordgreenphoenix
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Grote Mitsubishi responded

Thank you so much for the kind words! 😊 We're glad to hear that you had a straightforward and positive experience with us. We truly appreciate your recommendation and look forward to assisting you again in the future!

March 26, 2025

Grotes needs to follow through on their customer service. Final detail and touch up was not completed prior to pickup per contract stated. They had two days to get the work done. Was told to come back anothe More

by Lisa_Feller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony Young
3.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Borjas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Grote Mitsubishi responded

We're very sorry to hear about your experience and any inconvenience this has caused you. We strive to provide excellent customer service and regret that we fell short in this instance. We’d like to make this right—please reach out to us directly so we can resolve the detailing issue and ensure your registration paperwork is sent to you as soon as possible. Your feedback is important, and we appreciate the opportunity to improve.

March 25, 2025

They was awesome they do there best to get you a good deal. Thank you so much. More

by webblynn1027
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Borjas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Grote Mitsubishi responded

Thank you so much! We're thrilled to hear that you had a great experience and that our team worked hard to get you a good deal. We truly appreciate your support and hope you enjoy your new vehicle! 🚗

March 24, 2025

Ella es muy amable, muy respetuosa, muy bien servicio es muy profesional en lo que hace More

by silviachivisguerrerodriguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arnoldo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Borjas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Grote Mitsubishi responded

¡Muchas gracias, Ella! Nos alegra saber que recibiste un servicio amable y profesional. Valoramos mucho tu comentario y esperamos verte de nuevo en el futuro. ¡Disfruta tu nuevo vehículo!

March 24, 2025

Great service and friendly atmosphere. Very happy with the whole experience. Definitely recommend the dealer and salesperson! More

by Saphira.rhaegal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Grote Mitsubishi responded

Thank you so much! We're thrilled to hear you had a great experience and enjoyed the friendly atmosphere. Your recommendation means a lot to us! We appreciate your support and look forward to helping you again in the future.

March 23, 2025

Was an awesome experience and great customer service so far.I hope the upkeep is as good as the buying experience More

by bethpierce67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnathan Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2025

Everyone was helpful and motivated to accommodate my specific needs. Professional people selling good products. More

by andrew.dewayne.dobson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Solomon Bayoneta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Selking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Grote Mitsubishi responded

Thank you for your kind words! We're so glad to hear that our team was helpful, motivated, and able to meet your specific needs. We truly appreciate your support and hope you enjoy your new vehicle!

March 23, 2025

I went in not expecting much and came out with the car I’ve been looking at for months now! The process was quick and Justin was easy to work with! 10/10 recommend! More

by hobbinskk1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Grote Mitsubishi responded

Thank you so much! We're thrilled to hear that Justin made the process quick and easy for you, and that you got the car you’ve been wanting! Enjoy your new ride, and let us know if you ever need anything.

March 23, 2025

Friendly, definitely dependable, makes you feel more like a family than a customer. They take pride in their work and never let you walk away unsatisfied. You can get an oil change from a lot of places but w More

by deneanpatton26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Grote Mitsubishi responded

Thank you so much for your kind words! We're thrilled to hear that you feel like family when you visit us. Providing a warm, welcoming experience and top-notch service is what we strive for every day. We truly appreciate your support and recognition of our team—from our service techs to the friendly face making that delicious popcorn! 😊 We look forward to seeing you again for your next visit! 🚗✨

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