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Grote Mitsubishi
Fort Wayne, IN
378 Reviews
I’m on a mission to put the fun back into buying a car and bring respect and responsibility back to the car business. I’m fighting for you. At Grote Automotive we believe everybody deserves to drive a nicer, newer car. And we’re dedicated to solving problems first and making money second.
I’m a firm believer that if you treat people with courtesy and educate them with the most complete information available, they’ll be empowered, they’ll be more informed and they’ll become your customers for life.
Bottom line, you deserve to be treated with respect and honesty when buying a car. And that’s what I’m promising. I’m not in business to sell cars to make a quick buck. I’m in business to sell cars to find great people who will stay with me for life.
I want to build a relationship with you… a relationship that adds value to your life… one built on trust and mutual respect… a relationship that will end your search for an honest car dealer and finally give you a dealership you feel comfortable doing business with for life.
My name is Fred Grote… and I’m A Dealer FOR The People.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 378 reviews
December 20, 2024
Thank you for great service and quick response to the check engine light code of engine oil temperature sensor. check engine light code of engine oil temperature sensor. More
by vanc96400
Verified Customer
December 20, 2024
Had battery installed on van I bought from them . Wait on van to be done Wait on van to be done More
by jarbuckle6051
December 19, 2024
It was a great experience. The sales person was super great. Enjoyed the experience at grote The sales person was super great. Enjoyed the experience at grote More
by smith.roger74
Employees Worked With
December 17, 2024
It was a very pleasant experience! Everyone was professional and very friendly and helpful! Will look forward to our next oil change! Everyone was professional and very friendly and helpful! Will look forward to our next oil change! More
by bobsuecraig
December 16, 2024
quick friendly service, very professional, easy to schedule an appointment, great rates for oil changes and maintenance schedule an appointment, great rates for oil changes and maintenance More
by aboldt
Employees Worked With
December 14, 2024
I’m thankful for the Zurich warranty for paid completely for upper and lower oil pan gaskets and new transmission installed. for upper and lower oil pan gaskets and new transmission installed. More
by vanc96400
December 14, 2024
GROTE MITSUBISHI FORT WAYNE MUST BE GOING BROKE LOST MY BUSINESS FOR LIFE OVER $149 DIAGNOSIS FEE RICKY SALES MANAGER IS NASTY CANT BELIEVE HE TOLD ME THEY JUST CALL AND HAVE GOOGLE REMOVE BAD REVIEWS Boug BUSINESS FOR LIFE OVER $149 DIAGNOSIS FEE RICKY SALES MANAGER IS NASTY CANT BELIEVE HE TOLD ME THEY JUST CALL AND HAVE GOOGLE REMOVE BAD REVIEWS Bought a NEW CAR from them and service was average. Same old haggling so average service. Bought a used car from them with a warranty and had trouble from day one! 8 months later the used car still runs like crap and the crazy thing is they won't waive a $149 diagnosis fee to see if the stupid warranty covers the problem? Now you can make your own judgement. They say they care about you but they obviously don't. I asked both the service manager and the sales manager for them to please wave the diagnostic fee or I don't want to be involved with any place of business that refuses to back their product! UNBELIEVABLE!!! Then they edited their response to the Google review from being very sorry to blaming me for trying to fix the issues myself and accusing me of writing my review in hopes of getting services for free. Well that's a false accusation. It's not the money, it comes down to the principal of the situation and being able to rely on them. I want people to know how they act so nice when selling a vehicle to the money hungry grote grubs! Why do you want to be so nasty to your customers and accuse them of things that aren't true??? More
by georgeneutz
Employees Worked With
Patrick
December 13, 2024
Matthew was amazing! !!! My wife and I came in with a hope and a prayer, and Matthew helped it became a reality. He was patient, kind, and went all out to help us. I reall !!! My wife and I came in with a hope and a prayer, and Matthew helped it became a reality. He was patient, kind, and went all out to help us. I really appreciated the customer service and the dealership! Thanks Guys More
by tamclark1374
December 10, 2024
Best customer service and vehicle selection, second vehicle purchased! Would truly recommend! Justin did an amazing job! vehicle purchased! Would truly recommend! Justin did an amazing job! More
by 13betonino
December 09, 2024
Is was great as I expected, inexpensive, fast, friendly, I would recommend the service department to anyone I would recommend the service department to anyone More
by tyreemenifee82
