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Grinwald Ford

Watertown, WI

4.7
707 Reviews
Welcome to Grinwald Ford! Located in Watertown, WI, Grinwald Ford is proud to be one of the premier dealerships in the area. We have been serving Watertown and the surrounding area since 1958. We offer a pleasant and low pressure sales environment. Our sales staff is knowledgable and friendly, ready to assist you with all your vehicle wants and needs. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Grinwald Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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101 Hwy 16 Frontage Rd

Watertown, WI

53094

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Showing 707 reviews

October 06, 2025

Dropped off my truck an hour after my appointment was scheduled. Easy to work with More

by DCBARTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Oquendo
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2025

The. Service was very good and good people taking care of me. Thank you so much! More

by Larry Haumschild
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Oquendo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nina Joeckel
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2025

This is the best dealership I have ever been to. This is my second vehicle that I have purchased at this dealership. They follow up after the sale to make sure everything is satisfactory. More

by PACPAC
Workmanship
Recommend Dealer
Yes
Employees Worked With
Chelsea Grinwald-Wendt
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Grinwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2025 -

Grinwald Ford responded

Thank you so much for your kind review! Your continued trust means a lot to us, and we are happy to hear that we continue to meet your expectations! 😊

September 18, 2025

Very clean , well organized, large selection of new and used cars and trucks, very kind and informative staff. More

by kenneedhemker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Buske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nina Joeckel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2025 -

Grinwald Ford responded

Good Afternoon~ We appreciate your positive feedback and are so glad your enjoyed your visit! We're also happy to hear our team could provide excellent service! Your satisfaction is our priority, and we're always here to help. Thank you!

September 14, 2025

Ralph is always very personable. He is very knowledgeable about all aspects of the products, helpful in explaining the work to be completed, and the choices that best fits the custo More

by kprost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2025 -

Grinwald Ford responded

Hi Ken~ Thanks for taking the time to leave us a review! We agree, we are lucky to have Ralph on our team! He will be delighted to know his efforts made your experience special. 😀

September 13, 2025

We will refer Grinwald Ford to everyone we know or see. We have sent many people to your business and they have purchased vehicles from you. Thank you for doing what you do and don't ever cut corners. W More

by deancon
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Grinwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Strauss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2025 -

Grinwald Ford responded

Hello~ We appreciate your positive feedback and are so very glad you have enjoyed your visits with us! Our team works hard to deliver exceptional experiences, and it's wonderful to see that reflected in your review. Thank you!

September 11, 2025

Friendly, reliable. Always take good care of us. Our only option when looking for a new vehicle. More

by baehmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Grinwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Delkamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Oquendo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

Grinwald Ford responded

Hi Tom & Renee! We greatly appreciate your loyalty to our team and thank you for your recommendations! 😀

September 10, 2025

Great dealer. Crappy that the Ford programming which caused the issue is not stable. Ford shouldn’t stick owners with their issues. More

by Charles.bohlman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Grinwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Oquendo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nina Joeckel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2025 -

Grinwald Ford responded

Thank you for the feedback Charles. So sorry to hear you were having issues with programming. If this issue has not been resolved yet please reach out to me directly. I would be happy to help! Chelsea Grinwald- 920-261-1800

September 02, 2025

Service dept. does not back up their work. I have same issue again now, which I had fixed 3 years ago. More

by THALL55
Recommend Dealer
No
Employees Worked With
Angel Oquendo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Oquendo
Sep 27, 2025 -

Grinwald Ford responded

Thank you for the feedback and I am so sorry you were not happy with your service experience. That previous repair did come with a 3 year parts warranty. Unfortunetly, you were outside the 3 years parts warranty. Please feel free to reach out to me directly if you had any questions on this. I would be happy to help. Chelsea Grinwald - 920-261-1800

September 02, 2025

We really like Kyle this is our 2nd vehicle we bought from him. We appreciate his honesty. Very helpful, always makes you feel important. More

by spot2newyork
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Grinwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Strauss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Grinwald Ford responded

Hi Sara, We couldn't be happier that Kyle provided you with a great car buying experience.😊 We are lucky to have him on our Grinwald Team! Thank you for your recommendations, and we wish you safe travels in your new 2025 Ford Explorer ST Line!

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