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Grinwald Ford
Watertown, WI
663 Reviews
Welcome to Grinwald Ford! Located in Watertown, WI, Grinwald Ford is proud to be one of the premier dealerships in the area. We have been serving Watertown and the surrounding area since 1958. We offer a pleasant and low pressure sales environment. Our sales staff is knowledgable and friendly, ready to assist you with all your vehicle wants and needs. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Grinwald Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 663 reviews
April 25, 2025
Provided above and beyond service! Chelsea kept us well informed about our order even through the slight delays at the manufacturing level. Chelsea kept us well informed about our order even through the slight delays at the manufacturing level. More
by AL34
Verified Customer
April 23, 2025
Angel Oquendo is a courteous, knowledgable employee who is a true asset to this dealership. He was able to squeeze me in during an emergency, and I would use this dealership anytime based on this one exper is a true asset to this dealership. He was able to squeeze me in during an emergency, and I would use this dealership anytime based on this one experience with Angel. Thank you for your courteous, attentive service! More
by Deb A.
Employees Worked With
April 22, 2025
Their customer service at the quick lube location is second to none. Their sales staff is outstanding. second to none. Their sales staff is outstanding. More
by KENMATTHEWS
April 20, 2025
Love the valet service! Detailing was excellent. Quality of service was wonderful. Vary convenient to work with. Detailing was excellent. Quality of service was wonderful. Vary convenient to work with. More
by mountain10
April 14, 2025
Good service experience. Good communication. Friendly and knowledgeable staff. Clean facility and comfortable place to wait if necessary. Good communication. Friendly and knowledgeable staff. Clean facility and comfortable place to wait if necessary. More
by edlanger
April 13, 2025
A very down to earth dealership and staff. Been buying and servicing there for over 30 years and will continue in the future. Excellent staff from top to bottom !! Been buying and servicing there for over 30 years and will continue in the future. Excellent staff from top to bottom !! More
by RBERLISK
Employees Worked With
Other Employees :
Ralph Schmidt
April 09, 2025
Good communication, not pushy and did not feel rushed. Answered all my questions. Fun to work with! I highly recommend. Answered all my questions. Fun to work with! I highly recommend. More
by sunnyone_67
Employees Worked With
April 09, 2025
Staff friendly and funny. Ralph and gal goes above and beyond to make sure your questions are asked and that you get a great experience. Ralph and gal goes above and beyond to make sure your questions are asked and that you get a great experience. More
by carla.bilgrien
April 08, 2025
First time using Grinwald. Very impressed. Did not try to push unnecessary charges . Will gladly work with them again and recommend them to our friends. Very impressed. Did not try to push unnecessary charges . Will gladly work with them again and recommend them to our friends. More
by NANAOPAX8
Employees Worked With
April 03, 2025
Always have a great experience at Grinwald Ford. Ralph Schmidt always does an excellent job with customer service and communication. Always feel confident with his recommendations due to his skills Ralph Schmidt always does an excellent job with customer service and communication. Always feel confident with his recommendations due to his skills and knowledge. Appreciate his expertise! Ralph is the reason that we service our vehicles at Grinwald. He is the best! More
by MMLSNA
Employees Worked With
