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Grinwald Ford
Watertown, WI
813 Reviews
Welcome to Grinwald Ford! Located in Watertown, WI, Grinwald Ford is proud to be one of the premier dealerships in the area. We have been serving Watertown and the surrounding area since 1958. We offer a pleasant and low pressure sales environment. Our sales staff is knowledgable and friendly, ready to assist you with all your vehicle wants and needs. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Grinwald Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 813 reviews
July 20, 2026
Who is Nina? No itemized bill? Never had to pay credit card upcharge before. They rang it up when I asked about it they said everyone is doing it now. Actually t No itemized bill? Never had to pay credit card upcharge before. They rang it up when I asked about it they said everyone is doing it now. Actually that is incorrect. Then I said it would be nice to know a head of time, I could have easily wrote a check. The cashier slide over a small 3x5 sign that was off to the side with that info. Check your video if you do n ot believe me. I was leaving town and did not have the time to have it changed. Cost me $23 more on an already huge bill. More
by dm11
Verified Customer
July 20, 2026
Ralph and James stayed after 5:00 to remove a screw and plug my tire. I appreciated the above and beyond service. plug my tire. I appreciated the above and beyond service. More
by MW
July 20, 2026
They were fast and completely filled out the Works sheet. I am very impressed with the service. The workers were so friendly! I am very impressed with the service. The workers were so friendly! More
by muppy13
July 19, 2026
Amazing customer service. Amazing at answering all questions that were asked of the whole team. Perfect place to buy a car! Amazing at answering all questions that were asked of the whole team. Perfect place to buy a car! More
by samdizzle11
July 18, 2026
Rachel is extremely friendly, professional, and knowledgeable. She is excellent at her job and always tries to get my vehicles seen as quickly as possible! knowledgeable. She is excellent at her job and always tries to get my vehicles seen as quickly as possible! More
by Kellybeltz
July 15, 2026
Always do what they say. They pay attention to details. Also, they work in a timely fashion. They pay attention to details. Also, they work in a timely fashion. More
by KDELK1
July 15, 2026
Grinwald is straight honest. You get what you expect. In both sales and service every time. You get what you expect. In both sales and service every time. More
by MAY1976MEMPHIS
July 15, 2026
John was very helpful answering our questions and explaining facts regarding the financial end of our purchase. explaining facts regarding the financial end of our purchase. More
by vip_quilter
July 13, 2026
I have always been happy with how they have handled our vehicles from parts to service. vehicles from parts to service. More
by OBRIENINS
July 08, 2026
Helpful and kind. Gave us good information on our problem. Will continue to come for service. Gave us good information on our problem. Will continue to come for service. More
by jansan1
