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Griffin Ford Fort Atkinson

Fort Atkinson, WI

4.6
1,574 Reviews

1642 Janesville Avenue

Fort Atkinson, WI

53538

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1,574 Reviews of Griffin Ford Fort Atkinson

January 06, 2021

I bought a GMC Acadia on December 19 but before that I worked With Eric Burrow on finding this vehicle he was awesome in his customer service and getting me the vehicle that vest fit my wants and financia More

by Amykay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chady, Duston Henze, Eric Burow
Jan 26, 2021 -

Griffin Ford Fort Atkinson responded

Hi Amy: Griffin Ford Lincoln Fort Atkinson was sure happy for the opportunity to work with you! We appreciate your kind words and high marks for us (and Eric). Please come see us at 1642 Janesville Avenue when it's time for service/maintenance of your new Acadia! Until then, take care.

January 01, 2021

This was my first experience dealing with a dealership, and Eric Burow could not have made my time there any easier. From letting my know what deals I’m eligible for, to bring time flexible with the test d More

by Logamon720
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duston Henze, Eric Burow
Jan 06, 2021 -

Griffin Ford Fort Atkinson responded

Hello and thank you for this great feedback for Griffin Ford Lincoln Fort Atkinson. We truly appreciate your business with us at 1642 Janesville Avenue. And, Eric will love your comments! We have changed the way we do things during the past year and are striving to meet our customer's expectations for purchasing in the time of Covid. We value hearing that you noticed that and wish you all the best on the roads ahead! Come see us again when it's time for service/maintenance.

January 01, 2021

Great soeedy oil change and car wash. Wish we could go back to days of vacuuming inside of car. Would like that more than car wash! More

by Ruby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bucholtz
Jan 06, 2021 -

Griffin Ford Fort Atkinson responded

Hi Ruby: Thank you for your feedback for Griffin Ford Lincoln Fort Atkinson. We have forwarded it onto our service manager. He said you may request a vacuuming instead of a car wash any time! We do not have the capacity to do both a car wash and vacuum, but perhaps this alternative may help. Please know we value your business and look forward to seeing you again. Take care!

December 30, 2020

Phenomenal transaction. The team was honest and professional!!! Tim was easy to work with! No slick sales guy but Honest and down to earth!!! Exactly what you expect from a small town!!! I’ll b More

by ucla031062
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Maney, Duston Henze
Dec 30, 2020 -

Griffin Ford Fort Atkinson responded

Thank you! Griffin Ford Lincoln Fort Atkinson is proud of the customer service we provide. We are thrilled you brought the opportunity to us at 1642 Janesville Avenue. And, we wish you all the best on the roads ahead!

December 29, 2020

They got me in the same day I called which is more than I can say for the majority of dealers. They took care of the matter in under an hour with very friendly and courteous staff. High praise! More

by NEALPETE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Schlittler
Dec 30, 2020 -

Griffin Ford Fort Atkinson responded

Thank you for saying so! Griffin Ford Lincoln Fort Atkinson sure appreciates your business and values your high marks. Come see us again at 1642 Janesville Avenue when the need arises next. Take care until then!

December 29, 2020

Fast, Friendly and thorough. Customer waiting area was nice and clean. Check in proces was nice and easy. Check out process was even easier. I'll be back. More

by matthew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bucholtz
Dec 30, 2020 -

Griffin Ford Fort Atkinson responded

Hi Matthew: We appreciate your kind words about your recent visit to Griffin Ford Lincoln Fort Atkinson. Thank you for bringing your vehicle into 1642 Janesville Avenue for service. We wish you all the best on the roads ahead and hope to see you again. Take care!

December 26, 2020

Kay in Service is Awesome! You should be glad you have her- a Great Asset to the service dept. Kay always kept me updated. I was disappointed with the car wash, the lower side panels were missed, quite More

by Spunkeeme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Frey, Christian Schlittler
Dec 28, 2020 -

Griffin Ford Fort Atkinson responded

Hello and thank you for this great feedback! Griffin Ford Lincoln Fort Atkinson is just tickled to read it (and receive your high star rating). Our complimentary car wash usually does perform very well. Perhaps it was due to the cold weather. In any case, we appreciate your comments, as they will aid in our continuous improvement! Again, we value your recent visit to 1642 Janesville Avenue and look forward to the next time we can welcome you to the dealership. Take care until then.

December 25, 2020

Had a great time at your place. You found the truck that was close to what I wanted which was a lot more than many dealerships could do. Was completed in a short time in a friendly and professional manner. More

by djsteph1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chady, Maynard Heger, Paul Schepp, Dennis Mitchell, Duston Henze
Dec 28, 2020 -

Griffin Ford Fort Atkinson responded

Hi Dave: Thank you for these kind words for Griffin Ford Lincoln Fort Atkinson. We truly appreciate your feedback and loved helping you find your 2020 Ford F-150. Please come see us again at 1642 Janesville Avenue (when it is time for service/maintenance)! Take care until then!

December 24, 2020

The service department is very well run and for something you really don’t want to do, service your car, it is a pleasant experience and one you certainly do not dread doing there! Well done Griffin Service More

by BUROW2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Jarlsberg, Christian Schlittler
Dec 28, 2020 -

Griffin Ford Fort Atkinson responded

Thank you so much for your kind words! We love reading your feedback and value your high marks for Griffin Ford Lincoln Fort Atkinson. Please let us know when we can do more for you at 1642 Janesville Avenue. Until then, take care!

December 23, 2020

Clean experience. Concerned for my health as well as my car's condition. Prompt sevice. On line scheduling is a great tool. Thanks for the help. More

by JOHNDSJK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bucholtz, Kay Frey, Christian Schlittler
Dec 24, 2020 -

Griffin Ford Fort Atkinson responded

Thank you for your kind words for Griffin Ford Lincoln Fort Atkinson! We truly appreciate your business with us at 1642 Janesville Avenue. Please let us know when we can do more for you. Until then, take care!

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