Griffin Ford Fort Atkinson

Kay was very helpful and the scheduled service was completed in a timely manner. We purchased our 2020 Ford Escape from Griffin Ford in Fort Atkinson, WI and will have them service our vehicle as nee completed in a timely manner. We purchased our 2020 Ford Escape from Griffin Ford in Fort Atkinson, WI and will have them service our vehicle as needed. Scheduling was easy and reminders given in texts. The Ford Pass app, suggested by Kay, showed we had a balance in our account, which paid for the scheduled oil change. Above and beyond customer care. More

Tim and Fay were so great to work with. They were very nice, knowledgeable and explained everything so well. Our car that we had purchased from another dealership a little over a year ago had an engine fa nice, knowledgeable and explained everything so well. Our car that we had purchased from another dealership a little over a year ago had an engine failure and left us in a tight spot. Tim, Kay and their team helped us seamlessly and kindly. I would highly recommend visiting them and working with Tim! More

Everything was ready when I arrived to make the swap of my MKX for the Aviator. Did much of the negotiating via phone - the exchange was effortless - the team in sales was excellent as was the financial fo my MKX for the Aviator. Did much of the negotiating via phone - the exchange was effortless - the team in sales was excellent as was the financial folks. American should support their own economy - buying a Ford is one of the best ways to do that! I really like the rural feel of the dealership - warm - friendly and excellent service all around More

They are responsive to all of my issues. I never need a second visit on a problem, they're good with the diagnostic tools. If necessary a loaner vehicle is available. second visit on a problem, they're good with the diagnostic tools. If necessary a loaner vehicle is available. More

Friendly and helpful. Fit me in to their busy scedule even though I was not an existing customer. They are my go to for my ford warranty work now thats for sure. Other local dealerships seemed not too in even though I was not an existing customer. They are my go to for my ford warranty work now thats for sure. Other local dealerships seemed not too interested in helping. Here at Griffin Ft Atkinson I felt like I was valued and there was actual customer service! Hows that for a concept these days to Find! More

Maynard and staff were very friendly Ann’s helpful!! Highly recommended for body work after getting into an automobile accident. Griffin is top notch for service! Highly recommended for body work after getting into an automobile accident. Griffin is top notch for service! More

Kay was awesome, she listened to what I wanted done and also made some suggestions. Got me on the schedule in a reasonable amount of time as well. also made some suggestions. Got me on the schedule in a reasonable amount of time as well. More

Once again, excellent service from Kay, and the final cost was less than originally quoted. The problem was missed by my hometown service station was found immediately at Griffin and repaired. Happy cus cost was less than originally quoted. The problem was missed by my hometown service station was found immediately at Griffin and repaired. Happy customer! More

Kay always treats us like family not sure why you need or want twenty five words I said what I needed to say in six so the rest of this is just filler want twenty five words I said what I needed to say in six so the rest of this is just filler More