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Griffin Ford Fort Atkinson

Fort Atkinson, WI

4.6
1,574 Reviews

1642 Janesville Avenue

Fort Atkinson, WI

53538

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1,574 Reviews of Griffin Ford Fort Atkinson

May 25, 2021

Low pressure easy going sale. They offered 1000.00 more than carvana on our trade in. Staff was super friendly and took care of everything we needed. Extras we ordered were installed before the closing. I More

by BMERATH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chady, Dennis Mitchell, Duston Henze
May 28, 2021 -

Griffin Ford Fort Atkinson responded

Thank you. Your feedback for Griffin Ford Fort Atkinson is much appreciated! We love hearing that you were completely satisfied with our Sales process. Indeed, we are offering more for trades these days! Please let us know when we can do more for you (like service/maintenance) at 1642 Janesville Avenue! Take care until then.

May 25, 2021

I could not be happier with the service I was provided. I was treated with respect from beginning to end even through my fumbles. They had me in and out in just a few hours. I got a great price on a use More

by charlesg2007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachariah Lange, Dustin Porter, Dennis Mitchell, Tim Maney, Duston Henze, Eric Burow
May 28, 2021 -

Griffin Ford Fort Atkinson responded

Thank you. Your feedback for Griffin Ford Fort Atkinson is much appreciated! We love hearing that you were completely satisfied with our Sales process. Please let us know when we can do more for you (like service/maintenance) at 1642 Janesville Avenue! Take care until then, and enjoy your new ride.

May 24, 2021

Kay was very responsive to my needs. The service I needed was completed timely and thus far my car is running very well. Thanks to all for the service. The problem was identified quickly. More

by diane.romens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Frey
May 28, 2021 -

Griffin Ford Fort Atkinson responded

Thank you, Diane. Your feedback for Griffin Ford Fort Atkinson (and Kay) is much appreciated! We love hearing that you were completely satisfied with our Service Department. Please let us know when we can do more for you at 1642 Janesville Avenue! Take care until then.

May 22, 2021

Very friendly and helpful with Aggressive prices on even the highly sought after Raptor truck . Eric Burow and Duston made the process of buying my truck long distance very easy. thanks. More

by rene3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duston Henze, Eric Burow
May 28, 2021 -

Griffin Ford Fort Atkinson responded

Thank you, Rene. Your feedback for Griffin Ford Fort Atkinson is much appreciated! We love hearing that you were completely satisfied with our sales process and staff. Please let us know when we can do more for you at 1642 Janesville Avenue! Take care until then.

May 21, 2021

showed up fairly late on a weekday night and they didnt hesitate to come out on lot and answer any questions I had,very friendly,highly recommend visiting if in the market for a new vehicle More

by jes2b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Porter, Christian Schlittler
May 28, 2021 -

Griffin Ford Fort Atkinson responded

Thank you. Your feedback for Griffin Ford Fort Atkinson is much appreciated! We love hearing that you were completely satisfied with our sales process and are willing to recommend us to others. Please let us know when we can do more for you at 1642 Janesville Avenue! Take care until then.

May 21, 2021

Was not satisfied I had asked for a oil change while my car was being serviced and the woman forgot and thought it was funny I did not!! More

by Beverly
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Kay Frey
May 27, 2021 -

Griffin Ford Fort Atkinson responded

Hi Beverly and thank you for your feedback. It has been passed onto our Managers. Griffin Ford Fort Atkinson is sincerely sorry for the misunderstanding and inconvenience you experienced. We fell down on the customer service we strive to deliver and hope you will accept our apologies. Please know we value your business and your comments will help with our continuous improvement. Take care.

May 19, 2021

We have always been treated very well by everyone had contact with 4 people in the building and all were very politike, kind and nice. More

by vjyoung
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Girl at the front desk, did not get her name., John Chady, Tim Maney, Duston Henze
May 28, 2021 -

Griffin Ford Fort Atkinson responded

Thank you. Your feedback for Griffin Ford Fort Atkinson is much appreciated! We love hearing that you were satisfied with our attention to our customers. Please let us know when we can do more for you at 1642 Janesville Avenue! Take care until then.

May 18, 2021

Kay Frey was fantastic! She accommodated my ninety year old parents by picking the car up at their condominium, getting it serviced and returning it back to them. She was friendly and professional througho More

by JWEISS55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Frey
May 28, 2021 -

Griffin Ford Fort Atkinson responded

Thank you. Your feedback for Griffin Ford Fort Atkinson (and Kay) is much appreciated! We are more than willing to accommodate our customers, like your parents. Please let us know when we can do more for them!

May 18, 2021

Excellent place to buy, very friendly people. Everyone is very willing and ready to help with any questions or concerns. Will definitely buy from there again! More

by Henze768
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Schepp, Duston Henze
May 28, 2021 -

Griffin Ford Fort Atkinson responded

Thank you. Your feedback for Griffin Ford Fort Atkinson is much appreciated! We love hearing that you were completely satisfied with our sales process and are willing to recommend us to others. Please let us know when we can do more for you at 1642 Janesville Avenue! Take care until then.

May 18, 2021

Our deal had Lincoln Specialist on his business card. We felt he was inattentive to us. We were just buying a lowly Ford truck for $45,000 when all was said and done. More

by 9202486455
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Chady, Zachariah Lange
May 28, 2021 -

Griffin Ford Fort Atkinson responded

Hello and thank you for your feedback. We have reviewed your comments with our management team and with your salesperson. Griffin is sincerely sorry your experience was not up to the standards we set for our guests. Our Manager, John and your Salesperson, Zach thought that you had left completely satisfied. Zach is going to reach out to you.

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